The Indian Summer of kiosks is upon us! Why we're ready for the thaw of 2017/2018!

The kiosk industry's killing frost of 2008 ushered in the creativity and strength of the kiosk solution companies of 2017 and beyond.

Robotic bartenders a big hit in Las Vegas, take orders from kiosks

Tipsy Robot features a pair of robots that mimic dance moves as they serve up drinks. Patrons order their drinks on table-mounted touchscreen kiosks, then watch the robots shake, stir and pour their drinks.

Roly Poly Sandwiches franchisee pioneers self-order kiosks

Matt Macke was intrigued when a customer suggest he offer self-order kiosks. As a result, he has played a role in helping a kiosk manufacturer develop one for small restaurants.

Self-order kiosks don’t just help big chains, Long Island fast casual learns

A Long Island, New York fast casual restaurant has found self-order kiosks improve the customer experience and boost the average ticket size.

Biometric technology Part 3: Consumer acceptance grows as kiosk industry weighs its options

The kiosk industry recognizes the benefits biometric technology provides, but manufacturers are looking for improvements in reliability, integration with existing software, cost and user acceptance.

Biometric technology Part 2: Clear's identity screening at airports paves way for more applications

Clear, a technology company authorized by the government to provide biometric identity screening at airports, has expanded to 23 U.S airports, marking one of the most visible signs of consumer acceptance of the technology to date.

Micro market sales jump 41.9% in 2016 as installations hit new peak

Now that micro markets have moved beyond the concept stage, both operating companies and product manufacturers are looking at how to optimize micro market product sales and where the concept can be extended to beyond traditional work environments.

Biometric identity verification unleashes new roles for kiosks (Part 1)

The rapid expansion of biometric technology will create new opportunities for self-serve kiosks to play a bigger role in verticals where identification verification is critical.

Malware attack against Avanti micro market kiosks pushes card reader retrofits

By responding to the data breach proactively, Avanti Markets protected its customer relationships. The event also drove the company to complete most of its card reader retrofits.

Malware data breach hits Avanti micro market kiosks; company urges customers to protect private information

The company has not yet confirmed the cause of the attack, but said the attackers utilized malware to gain access to customers’ personal information from some kiosks.

Kiosk connects seniors and staff to critical information at Utica, New York center

Touchscreen kiosks are improving interactivity for care givers and people who need access to information to better manage their lives.

As virtual and augmented reality unfold, kiosks play a role

VR and AR will find a place in retail environments faster than in the homeowner market. But for this to happen, retailers need to add value.

McDonald’s clarifies: No plans to replace workers with kiosks

Cowen & Co. upgraded McDonald's outlook based on the chain's technology upgrades, including self-order kiosks. The company has been deploying kiosks globally for a decade but has not used them to replace workers.

Millennials weigh in on how they shop

Attendees at the Interactive Customer Experience Summit in Dallas took advantage of a chance to find out first hand during a panel featuring seven millennial shoppers.

The ‘store as a community gathering place’ emerges as a way to engage customers

Interactive technology, besides empowering consumers, gives stores new reason to take new measures to make customers feel at home.

Interactive customer technology: How to achieve employee buy-in

Achieving employee buy-in needs to be part of the project from the beginning when introducing customer interactive technology.

3 keys to interactive digital signage solutions

When determining whether to integrate interactive elements into your digital signage, you need to consider content, cost and potential pitfalls.

Data analytics hold the key to understanding and guiding the retail customer

Interactive technology promises a wealth of insights on customer behavior, but retailers need to have a plan for deploying the technology and glean insights from data analytics.

Neiman Marcus embracing innovative tech from the front door to the dressing room

From the minute a shopper walks into the new Fort Worth, Dallas-based Neiman Marcus, digital technology is nearby. Here’s the scoop on how the retailer's iLab is developing and designing innovations that are driving a robust customer experience.

ICX panel: Internet of Things offers new capabilities, but new technology requires preparation and commitment to change

Companies need to utilize new technology to remain competitive, but they must be aware of all the changes that a new technology will bring to their operation for the technology to succeed.

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