Features
LogiKiosk seeks to simplify parcel shipping
by Richard Slawsky — Editor, Connect Media
LogiKiosk is rethinking self-service parcel shipping with purpose-built hardware and software designed to simplify transactions, reduce errors and shorten wait…
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How can vendors and operators work together successfully?
by Bradley Cooper — Editor, Connect Media
Vendors and operators need to rethink their relationship to be successful with automated retail.
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Are multifunctional ATMs finally taking off?
by Bradley Cooper — Editor, Connect Media
For years, multifunctional ATMs have been the talk of the town, but results have been disappointing. Are these devices finally ready for primetime?
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Poor kiosk installation, maintenance can turn self-service investments into costly liabilities
by Richard Slawsky — Editor, Connect Media
At the 2026 ARKI Show, industry experts will discuss how proper deployment, preventive maintenance and standardized service procedures can reduce downtime…
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ImageHolders expands healthcare kiosk offerings with 86-unit U.S. deployment
by Richard Slawsky — Editor, Connect Media
Integrated with Epic, the kiosks streamline registration, insurance verification and payments while reducing administrative workloads and allowing staff to…
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Best practices for integrating automated retail while enhancing customer experience
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
How automated retail such as kiosks can be integrated within a venue is the focus of a panel talk at the upcoming Automated Retail and Kiosk Innovation Show.
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Memorial kiosk preserves the lives of 7 fallen soldiers
by Richard Slawsky — Editor, Connect Media
At a memorial site in Afula, Israel, a touchscreen kiosk offers visitors a way to learn about seven soldiers through their life stories, photographs and…
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How restaurants use kiosks without losing the human touch
by Richard Slawsky — Editor, Connect Media
A recent Wall Street Journal article raised questions over whether restaurant chains were retreating from kiosks. The reality is a bit more complicated.
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EV charging report highlights opportunities for kiosks and automated retail
by Richard Slawsky — Editor, Connect Media
Electric vehicle charging demand is growing faster than the infrastructure available to serve it, creating an opportunity for retailers and self-service…
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Small-town museum turns outdoor kiosk into a 24/7 visitor information hub
by Richard Slawsky — Editor, Connect Media
A historical museum in a small western New York village is using an outdoor interactive kiosk to extend its collection beyond the museum's walls and provide…
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Why some self-service deployments fail
by Richard Slawsky — Editor, Connect Media
Some self-service deployments reduce lines, improve throughput and give customers a convenient way to transact. Others sit unused, generate complaints or…
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CTS founder Sandra Nix on AI, kiosk evolution and what makes self-service deployments succeed
by Richard Slawsky — Editor, Connect Media
Kiosk Marketplace recently spoke with Nix in an email interview about how self-service has changed and more.
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Self-checkout's labor equation goes beyond cutting cashier hours
by Richard Slawsky — Editor, Connect Media
Self-checkout can reduce the labor devoted to conventional cashiering, increase the number of transactions employees can supervise and free associates for…
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ACA Section 1557 raises accessibility stakes for patient kiosks
by Richard Slawsky — Editor, Connect Media
Patient check-in and payment kiosks can improve efficiency, reduce paperwork and shorten lines, but they can also create barriers for those with disabilities.
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Prepango scores with FIFA merchandise vending machines
by Richard Slawsky — Editor, Connect Media
Automated retailer Prepango used its airport network, remote monitoring and regional sales data to put official World Cup products within reach of travelers…
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Evolvending partners with Amish Pretzel Co. for airport kiosk rollout
by Richard Slawsky — Editor, Connect Media
Evolvending has partnered with The Amish Pretzel Co. to offer freshly warmed pretzel products through automated dining kiosks at U.S. airports.
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Self-checkout rules spread as states weigh limits
by Richard Slawsky — Editor, Connect Media
States and local governments are increasingly considering self-checkout regulations addressing staffing levels, transaction limits, accessibility…
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Kiosk standard update poses big airport challenges
by Richard Slawsky — Editor, Connect Media
Airports, airlines and technology suppliers are entering a critical stage in the transition to the latest Common Use Self Service standard, a move that…
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Nominations open for Top Women in Retail Technology awards
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Connect Media is honoring the brightest and best women in retail technology leadership roles who are driving innovation. Get those nominations in! Deadline is…
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Morrison Healthcare, Blendid bring robotic smoothie kiosk to patient nutrition
by Richard Slawsky — Editor, Connect Media
Morrison Healthcare and food robotics company Blendid have deployed a robotic smoothie kiosk at Mayo Clinic's Methodist Campus in Rochester, Minnesota…
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