Cowen & Co. upgraded McDonald's outlook based on the chain's technology upgrades, including self-order kiosks. The company has been deploying kiosks globally for a decade but has not used them to replace workers.
Attendees at the Interactive Customer Experience Summit in Dallas took advantage of a chance to find out first hand during a panel featuring seven millennial shoppers.
Interactive technology, besides empowering consumers, gives stores new reason to take new measures to make customers feel at home.
Achieving employee buy-in needs to be part of the project from the beginning when introducing customer interactive technology.
When determining whether to integrate interactive elements into your digital signage, you need to consider content, cost and potential pitfalls.
Interactive technology promises a wealth of insights on customer behavior, but retailers need to have a plan for deploying the technology and glean insights from data analytics.
From the minute a shopper walks into the new Fort Worth, Dallas-based Neiman Marcus, digital technology is nearby. Here’s the scoop on how the retailer's iLab is developing and designing innovations that are driving a robust customer experience.
ICX panel: Internet of Things offers new capabilities, but new technology requires preparation and commitment to change
Companies need to utilize new technology to remain competitive, but they must be aware of all the changes that a new technology will bring to their operation for the technology to succeed.
Kiosk Marketplace readers select a uniform definition of a self-serve kiosk. The definition will improve public understanding of self-serve kiosk capabilities.
Olea Kiosks receives the first annual Kiosk Innovation of the Year Award during the ICX Summit.
Redbox plans to roll out new movie rental kiosks to counteract the decline that has occurred in recent years. The company believes movie rental kiosks have a promising future due to the value they can provide consumers.
As hacking becomes a bigger threat to computers, kiosk operators must stay current with operating systems and invest in kiosk software. Kiosk experts offer security tips.
As technology advances, computers become more susceptible to hacking and unintended use scenarios. Kiosks are also vulnerable to these attacks.
Restaurants are driving much of the kiosk industry's growth, including partnerships among kiosk providers and POS software specialists.
Jayson Tipp, Nikki Baird among the keynote speakers for the fourth annual executive event.
Pornographic video at D.C.'s Union Station disassembled; content provider takes responsibility, claims it wasn't a hack
A kiosk in a public transit station displayed pornographic content because the operating system was not properly secured.
Commuters at Union Station got a little more than they asked for when a recently installed display began to play porn videos.
In the interest of improving customer understanding of self-serve kiosks, Kiosk Marketplace will be providing an official definition,with reader input. Readers are being asked to select from five proposed definitions.
As more companies provide employees with computers, managing computer peripherals has become a growing sector for providers of worksite product distribution.
Technology developed in the kiosk industry has application in inventory control and distribution, a market that is rapidly expanding worldwide.