ADA lawsuits targeting kiosks, part 3: assistive technologies make inroads

Assistive technology for the disabled has improved and become more pervasive in recent years, offering an opportunity for kiosk manufacturers to better serve an important customer base and meet ADA requirements.

ADA lawsuits targeting kiosks, part 2: why legal confusion reigns

A lack of clarity in the Americans with Disabilities Act has led to numerous instances where people with disabilities have encountered problems when trying to use self-serve kiosks. Lawsuits have claimed that the kiosks have not met ADA requirements.

ADA lawsuits targeting kiosks: part 1

Because the ADA does not specify how kiosks should accommodate the visually impaired, the industry is challenged in how to comply with the law's mandate. Lawsuits on behalf of visually impaired individuals could clarify what measures kiosk manufacturers should take to improve access for the visually impaired.

Vending/micro market veteran ready to take on Amazon Go

A vending/micro market veteran has developed a technology, featuring artificial intelligence, he believes will disrupt the consumer goods distribution industry.

How self-serve kiosks can rescue corporate dining — part 2: how the solution came to be

While self-serve kiosks allow corporate dining locations to eliminate the cashier and improve the speed of service for customers, there had been no "off-the-shelf" solution - until now.

How self-serve kiosks can rescue corporate dining — part 1

The self-serve kiosk rewrites the economics of corporate dining.

Urban repopulation fuels 'smart cities' kiosks, Olea Kiosks report notes

The repopulation of urban centers has encouraged governments to improve access to transportation and various types of public information. Smart cities kiosks are playing a major role in this urban transformation.

EV charging rates reach new heights, expanding options for a rapidly growing industry

Numerous factors are influencing the rapid growth of EV charging stations. Faster charging technology is expanding options for property owners interested in installing chargers. Various business models have also emerged.

Changing kiosk technology brings new verticals and applications, part 2: the pace accelerates

Evolving kiosk technology has accelerated innovation, creating more opportunities for kiosks to facilitate tasks for businesses and organizations. Part 2 in this series explores examples of emerging applications.

Changing kiosk technology brings new verticals and applications, part 1

Evolving technology and declining costs create opportunities for kiosks to serve more markets. Industry leaders are keeping a close eye on new verticals and applications in existing verticals.

Kiosk Marketplace announces the first annual Most Innovative Kiosk Awards

The first annual Kiosk Marketplace Most Innovative Kiosk Awards honors excellence in eight customer categories. More than 400 readers filled out ballots and voted for the most innovative kiosk to determine the winners.

Kiosk translates in sign language to assist hard of hearing customers

Juke Slot develops a kiosk that offers sign language for hard of hearing customers, a significant market with special needs. One customer's experience alerted the company to the need.

How self-serve kiosks get the orders rolling at Burger Boss

Burger Boss, a fast casual chain in Southern California, has found self-serve kiosks a great tool for engaging customers in creating their orders and in improving speed, accuracy and overall satisfaction.

How kiosks make Valentine's Day sweeter for florists, gift card merchants and others

Kiosks play an increasingly important role on Valentine's Day for florists, gift card merchants and others. For florists, Valentine's Day is the single busiest day of the year.

Hotels and restaurants juggle kiosks and mobile technology

Mobile technology has grabbed the limelight due to rapid consumer adoption, but restaurants and hotels continue to invest in kiosks as well as mobile order-and-pay. Will the two technologies compete or complement each another?

UFood Grill's self-serve kiosk recognizes customers' faces

UFood Gill's firsts stand-alone restaurant features a self-order kiosk that can remember the customer, thanks to facial recognition.

Has the time finally arrived in the US for the automated c-store?

Automated food and convenience retail stores have existed for many years, but in the U.S. they have never gained the traction they have achieved in Europe. With new technology, more versatile supply chains and the rise of "food deserts," a new demand for these formats could be at hand.

Voting now open for 2017 Most Innovative Kiosk Awards

The 2017 Most Innovative Kiosk Awards recognize excellence and innovation in eight user categories -- financial, telecommunications, healthcare, restaurant, retail, tourism/travel/hotel, government and entertainment/gaming.

IoT and kiosks: Why 1 kiosk veteran sees 2017 as a year for change

Kiosk industry veteran Steve Latham, who played a key role in the development of the kiosk DVD rental industry, offers his assessment of digital media on kiosks, the impact of IoT technology on kiosks and new use cases for kiosks.

As functionalities expand, what is a kiosk? Readers want a better understanding

A reader survey indicates the majority of kiosk industry members believe the general public and the audience they market to does not sufficiently understand the term for the products and services the industry provides. As technology creates more uses, industry players think this is an important issue.

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