Why some self-service deployments fail

by Richard Slawsky — Editor, Connect Media

Some self-service deployments reduce lines, improve throughput and give customers a convenient way to transact. Others sit unused, generate complaints or…

QR code scams pose threat to connected vehicle service kiosks

August 27, 2026

Cybercriminals are increasingly using fraudulent QR codes to target connected vehicle service kiosks, according to an Auto World News report. The technique…

Don't forget: ARKI Awards nomination deadline is Sept. 4

August 27, 2026

Time is running out to submit nominations for the 2026 Automated Retail & Kiosk Innovation Awards. The Sept. 4 deadline is approaching for companies…

HotelKey expands self-check-in kiosk deployments

August 26, 2026

HotelKey is expanding deployment of its self-check-in kiosk as hotel operators look to automate routine front-desk functions and provide around-the-clock…

Help shape the 2026 Kiosk Marketplace Census

August 13, 2026

Kiosk Marketplace is inviting kiosk operators, deployers, suppliers and other industry professionals to participate in the 2026 Kiosk Marketplace Census Survey.

Morrisons to deploy Everseen AI in 200 UK stores

August 10, 2026

Major U.K. supermarket chain Morrisons has entered a long-term partnership with Cork, Ireland-based Everseen to introduce computer-vision technology at its…

Allpoint Wireless Is Now IDM Wireless: More Than Connectivity, Built for What's Next

North Wales, Pennsylvania — Tuesday, August 11, 2026 — Allpoint Wireless, a leading provider of cellular IoT connectivity for unattended devices across North…

PROVISIO marks 30 years

August 5, 2026

PROVISIO, the software company behind the SiteKiosk platform, recently celebrated its 30th anniversary with customers, business partners, employees and…

At the Watercooler with Harry Malhotra of Diebold Nixdorf

by Kiosk Marketplace

Harry Malhotra, Director of Sales for Fuel & Convenience, QSR and Channel & Alliance Partners in North America at Diebold Nixdorf, works with retailers…

Presented by DIEBOLD NIXDORF INC.

Toshiba leader talks customer experience, mobile-first strategy

Eric Williams, senior account executive at Toshiba Global Commerce Solutions, shares insight on changing customer expectations, the value of a mobile-first…

Presented by Toshiba Global Commerce Solutions, Inc.

Kiosk standard update poses big airport challenges

by Richard Slawsky — Editor, Connect Media

Airports, airlines and technology suppliers are entering a critical stage in the transition to the latest Common Use Self Service standard, a move that…

McDonald's kiosk update closes rewards loophole

July 20, 2026

McDonald's customers claim the company has closed a loophole that allowed diners to redeem multiple app deals during a single restaurant visit by placing…

Why Product Longevity Matters in Retail Technology

Product longevity helps retailers create a stronger foundation for long term operational success. This blog explores how durable technology, stable system…

The Influence of AI in Sustainable Retail Operations

Artificial intelligence is helping retailers strengthen sustainable operations through smarter decision making. This blog explores how AI improves demand…

Sine adds automated ID verification to visitor check-in kiosks

July 16, 2026

Sine, Honeywell's visitor and contractor management platform, has introduced Advanced ID Check for its SinePoint Pro iPad kiosks, adding automated identity…

TTI expands hospitality portfolio with ePRINTit mobile printing

July 15, 2026

TTI Technologies has been named the preferred North American hospitality provider for the ePRINTit mobile printing platform, giving hotels access to a secure…

Follett launches self-service library kiosk solution

July 10, 2026

Education materials provider Follett Software has launched Accessit Kiosk, a self-service circulation solution for K-12 schools that expands the capabilities…

Nayax adds AI tools to MoMa management app

July 7, 2026

Payments and loyalty platform provider Nayax has introduced an AI layer for MoMa, its mobile management app for unattended and self-service operators, to help…

Let's Talk Retail Episode 7: Part 2: How a Mobile First Strategy Enhances the Retail Journey

Take a closer look at how a mobile-first strategy is reshaping the retail experience. This video explores how connected technologies, flexible service models…

Let's Talk Retail Episode 7: How a Mobile First Strategy Enhances the Retail Journey

In this exciting episode of Let's Talk Retail, Executive Account Manager Eric Williams is joined by Mohan Itwaru Senior Director of Direct to Consumer…