Axiado, Posiflex team up to deliver AI-driven BMC solution for Intel servers

May 20, 2025

Axiado Corporation and Posiflex Group have partnered to develop a Baseboard Management Controller solution with integrated artificial intelligence, designed…

Conversational AI market projected to reach $41B by 2030

May 15, 2025

The global conversational AI market is forecast to reach $41.39 billion by 2030, according to a report by Grand View Research, Inc.

Burroughs Enters Into Strategic Agreement To Be Acquired By Loomis

Burroughs, Inc., has entered into a strategic agreement to be acquired by Loomis.

Cerence AI, Code Factory introduce voice-powered interaction for self-service kiosks

May 5, 2025

Cerence AI, a provider of conversational AI for user experiences, has collaborated with Code Factory to launch VoiceTopping, a solution bringing voice…

Choice Hotels adopts Mews to grow non-room revenue globally

May 2, 2025

Choice Hotels International has partnered with Mews, a cloud-based property management system provider, to enhance revenue generation beyond room bookings and…

Kraft Heinz honored for innovation

April 30, 2025

Kraft Heinz has been named to Fast Company's annual list of the world's most innovative companies.

Pantheon Lab launches metahuman interface with advanced emotional intelligence

March 19, 2025

Pantheon Lab has unveiled its updated Metahuman Interface, featuring enhanced emotional intelligence capabilities. The technology aims to create more natural…

PayRange acquires Turns, creates laundromat platform

February 26, 2025

PayRange, a mobile payment solutions company, has acquired Turns, an all-in-one laundromat operating system, according to a press release. The acquisition aims…

Nanonation, Factor4 link loyalty programs to ordering kiosks

February 11, 2025

Nanonation and Factor4 have formed a strategic partnership that integrates Factor4's loyalty program platform with Nanonation's ordering kiosk solution for…

AI-powered self-service: Ethical and privacy considerations

by Sandra Carpenter — Editor, Networld Media Group

Dr. Jason Corso, a leading expert in computer vision and AI, shares his insights on how AI is revolutionizing the retail industry, from enhancing self-service…

PayRange, Card Concepts settle patent infringement lawsuit

January 28, 2025

PayRange, a mobile payment solutions provider for unattended retail, and Card Concepts Inc., a laundry payment technology company, have settled a patent…

Latin American video contact center startup Videsk expands to U.S. market

January 20, 2025

Chilean startup Videsk, specializing in cloud-based video contact centers, is expanding its reach into the US market, according to a press release.

TPGi, Storm Interface partner to advance accessible self-service kiosks

January 13, 2025

TPGi, a Vispero company, and Storm Interface have partnered to enhance accessibility for self-service kiosks, according to a press release. This collaboration…

Steven King's SSIS 2024 keynote demonstrates how automation, AI, robotics are transforming industry

by Daniel Brown — Editor, Networld Media Group

Addressing a crowd of business leaders and industry operators, King shared his insights into the evolving landscape of automation, robotics, and artificial…

Voice AI leads AI race, bringing opportunities, challenges

by Daniel Brown — Editor, Networld Media Group

At this year’s Self-Service Innovation Summit, hosted by Networld Media Group in Tampa from December 9-11, I had a chance to sit in on the "Thought leader…

Opswat boosts kiosk security with Fend acquisition

December 18, 2024

Opswat, which provides critical infrastructure protection, has acquired Fend Inc. to bolster its data diode and unidirectional gateway offerings, according to…

Voice AI to dominate industry in coming year, says SoundHound AI exec

by Daniel Brown — Editor, Networld Media Group

Everyone knows that AI is taking the world by storm and transforming customer experience across restaurants, retail, self-service, and more, but a subset of…

Self-Service Innovation Summit executive panel to share future predictions, strategy insights

by Daniel Brown — Editor, Networld Media Group

This year’s Self-Service and Innovation Summit, hosted by Networld Media Group in Tampa, Florida from December 9-11 will culminate with “Thought leader…

GrayMatter acquires Servy to expand self-service offerings

November 15, 2024

GrayMatter Software Services, an analytics and software solutions provider for airports, has acquired Servy, a provider of mobile ordering and self-service…

How AI and voice-speech interaction is transforming kiosk customer experience

by Daniel Brown — Editor, Networld Media Group

AI has taken the world by storm, and it has transformed numerous aspects of customer experience across restaurant, QSR, and self-service contexts, including…