Pepsi's interactive vending machine accepts 'likes,' not cash

June 4, 2013

For beverage companies, interactive vending machines are becoming the de facto foray into the land of omnichannel retail. The latest marketing tool comes from…

Sport Chek Retail Lab cultivates tech-heavy customer experience

by Christopher Hall

The Canadian sporting goods chain created an award-winning retail environment at its flagship in Toronto.

Trending: Tablet kiosks in restaurants

by Adam Aronson — CEO, Lilitab

Tablet kiosks are popping up around the world as restaurants explore innovative new ways to provide superior customer service. Secure tablet kiosks are used in…

How tablets and touchscreens are integral to the in-store experience

Retailers must incorporate technology that customers want in order to provide a seamless omnichannel experience.

Tim Hortons electric vehicle charging station test exceeds expectations

May 30, 2013

Tim Hortons has announced the expansion of its electric vehicle charging station pilot launched earlier this year in Oakville, Ontario, by unveiling six new…

Self-service beer taps turn customers into bartenders

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

RFID-based beer taps refine the bar experience and put customers in charge of their service.

SeePoint kiosks build commuter engagement in Las Vegas

May 24, 2013

For the nearly 30,000 commuters in the Las Vegas Valley who are part of Southern Nevada's Club Ride Commuter Services program, the deployment of SeePoint…

Air New Zealand intros self-service for boarding, bag-tag printing

May 24, 2013

Passengers flying Air New Zealand's trans-Tasman and Pacific Island routes now have access to self-service kiosks for boarding pass and baggage tag printing.

WONKA vending kiosk combines treats and tech

May 22, 2013

Vending machines have long doled out confectionary treats capable of satisfying a sugar craving. But what about when your sweet tooth calls for a curated blend…

IBM's Jeopardy-winning computer Watson now working on customer engagement

May 21, 2013

Two years after conquering Jeopardy, IBM's Watson is setting its sights on customer engagement.

TouchSystems inks distribution partnership with Ma Labs

May 21, 2013

TouchSystems, a manufacturer of custom touch-enabled products, announced a new distribution relationship with Ma Labs, specialists in IT distribution.

Top 5 ways tablet kiosks convert showroomers to customers

by Adam Aronson — CEO, Lilitab

Retailers need to find new ways to surprise and delight showrooming store visitors. One way to engage and entertain them is with affordable tablet kiosks…

New president announced for Digital Screenmedia Association

May 20, 2013

The Digital Screenmedia Association Advisory Board elected new officers for the 2013-2014 term during its recent biannual meeting, naming Bill Lynch, vice…

Hellman's rolls out high-tech Recipe Cart (Video)

May 17, 2013

The Hellman's mayonnaise brand took an innovative approach to product awareness with its recent high-tech supermarket campaign in Brazil — one that resulted in…

Digital Signage Expo issues call for 2014 Apex Award nominations

May 15, 2013

Digital Signage Expo has issued an open call for 2014 APEX Award nominations and has added a new award category.

3 things to remember when crafting an interactive retail experience

by Craig Martin — Client Contact, Reality Interactive, LLC

Retail experience stores (think Apple or Microsoft retail outlets) are increasing in popularity. In these stores, a combination of screens, tablets, laptops…

10 reasons to deploy a bill-payment kiosk

Bill-payment kiosks offer benefits to both the business and the customer.

Ann Michaels launches customer engagement platform

May 9, 2013

The customer experience management firm Ann Michaels & Associates announced the launch of two new services that will be showcased at the National…

Scala CEO talks in-store digital design with retailers at Digital Screenmedia Symposium

May 8, 2013

Digital displays are common in today's retail space, but it takes planning to execute a design strategy. Tom Nix, CEO of the location-based media company…

Vision-Box biometric solutions look to the future of travel

May 7, 2013

Vision-Box, providers of electronic identity solutions and automated border control systems, announced it will showcase its view of a "journey in the airport…