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Customer Experience News & Media

Commentary: The tech and features that shoppers want

A new large-scale shopper survey sheds light on consumers who mix online and in-store shopping in whatever way is most convenient for them.

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Mattress store goes completely associate-free

January 30, 2015

Management monitors the store via web cams, and shoppers can place their orders whenever they are ready on the in-store kiosks.

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Belly opts for Moki to drive consumer-facing tablets

January 30, 2015

Cloud-based software provider Moki has announced that Belly, which it says is the country's largest customer loyalty network and marketing solution, has…

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FaceCake virtual dressing room celebrates Super Bowl XLIX with 'NFL Fan Style Tour'

January 29, 2015

FaceCake's Swivel Virtual Dressing Room engages fans instantly, letting them get their game on with the latest NFL styles and Gameday spirit gear aboard a…

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Montreal-based Indigo deploys promotions suite across kiosks, mobile

January 26, 2015

Montreal-based Indigo has implemented an end-to-end Promotion Solution Suite including Promotion Management, Promotion Execution and Central Coupon Management…

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Independence, Iowa kiosk offers visitors area tourist info

January 23, 2015

The Independence (Iowa) Area Chamber of Commerce has installed a visitor information kiosk developed by local graphic design and marketing firm Fusion Forward…

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Developers of virtual receptionist kiosks double customer base in 2014

January 22, 2015

Las Vegas-based Virtual Communications Corporation, provider of SaaS technology for commercial real estate owners and leaseholders, announced that it doubled…

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BDX to feature sales kiosk at Las Vegas International Builder Show

January 19, 2015

The company will feature new interactive kiosks for sales and design centers.

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Vee24 hires new VP of sales

January 16, 2015

Steve Green has joined Vee24 as vice president of sales.

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Samsung demos assisted-selling kiosk, digital signage displays at NRF BIG Show

January 14, 2015

Samsung Electronics America presented its interactive retail experience at NRF 2015, highlighting a range of solutions for retail environments, from the…

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New Year's resolution: Start the year with a great plan for your business

by Marla Topliff — President, Rosati's Pizza

If you’re one of those people who have great intentions but lack follow through, writing a good business plan is the first major test of your commitment.

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Heart of the matter

How kiosks have enabled the Halle Heart Children’s Museum in Tempe, Arizona, to open wide its doors to the public.

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Driving the Ford F-150 truck experience

by Nicole Troxell — Associate Editor, Networld Media Group

Ford Trucks is employing showroom kiosks to help prospective customers kick the tires on the new F-150.

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Second TV audition kiosk opens in Southern California

December 30, 2014

BBooth, Inc, The Talent Discovery Company, launched its latest TV audition booth at the Hollywood and Highland Center Court in Los Angeles.

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Digital Denim Doctor 'prescribes' personalized fit at Nordstrom

December 19, 2014

DL1961 Premium Denim, a Chicago-based denim brand, announced today a retail initiative with Nordstrom on Michigan Avenue.

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Critical factors to consider when implementing kiosks in restaurants

by Nicole Troxell — Associate Editor, Networld Media Group

Age demographics and type of restaurant are crucial in decision making for self-service POS systems, indicates new study.

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Kiosk usability improved in iPatientCare partnership

December 18, 2014

Integrated practice management solutions provider iPatientCare announced a partnership with Connected Technology Solutions to enhance the usability of…

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Game, set, match: The kiosk as tennis coach

by Nicole Troxell — Associate Editor, Networld Media Group

PlaySight Interactive's SmartCourt kiosks enable tennis players to garner real-time video and data to improve their games.

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Provision Interactive to deploy promotional kiosks at Rite Aid stores

December 17, 2014

Provision Interactive Technologies Inc., a subsidiary of Provision Holding Inc., announced plans for the rollout of Provision's 3D Savings Center digital…

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Ford deploys F-150 kiosks across 1,900 dealerships

December 16, 2014

Ford Motor Company has deployed interactive video kiosks in about 1,900 dealerships as part of the "Truth About Trucks" effort by Ford to inform consumers and…

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