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Customer Experience News & Media

Kiosks keeping car emissions in check

by Bradley Cooper — Editor, Connect Media

When it comes to car emissions test, failing can mean losing your license. The Maryland Motor Vehicle Administration is attempting to make the test process…

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Visual Analytics personalize kiosk and digital signage experiences and humanize big data

by Chris Gilder — Founder/CEO, Meridian

Before, during and after people physically engage with kiosks and digital signage, there are visual interactions that can hold the key to personalizing the…

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Toledo swaps parking kiosks for coins

August 24, 2015

The city of Toledo is downgrading several of its parking kiosks to conventional parking meters, due to cold temperatures affecting performance and high cost.

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Kiosks approve credit for Arkansas furniture stores

August 20, 2015

Customers of the Arkansas Homefurnishings Association will now be able to get in-store credit from kiosks.

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Moki unveils MokiTouch 2 app for in-store kiosk and digital signage experiences

August 18, 2015

Customizable app enables design, control and measurement of in-store digital experiences, Moki says.

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Kiosk manufacturer sees McDonald's kiosks as trend and opportunity

August 14, 2015

Recently, McDonald's announced plans to deploy 2,000 self-service kiosks to restaurants. Vending kiosk manufacturer AVT Inc sees this as part of a larger trend…

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Colonial Williamsburg upgrades with digital ticketing kiosks

August 12, 2015

The reconstructed 18th century city of Colonial Williamsburg is attempting to improve customer experience with digital ticketing kiosks.

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McDonald's beats the heat with heat-sensitive McFlurry vending kiosk

by Bradley Cooper — Editor, Connect Media

When temperatures soared to record highs in Amsterdam, residents were rewarded with free McFlurries from a vending kiosk.

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Leveraging kiosk analytics to enhance customer experience

World-class customer experiences go beyond delivering the expected outcome. Analytics provide a way of monitoring data from all aspects of the use of the kiosk…

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Airport kiosks deliver movies to mobile devices

August 7, 2015

Travelers can now utilize airport kiosks to download recent movies at high speeds.

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Kiosks furnishing credit for North American Home Furnishing Association

August 5, 2015

Kiosk manufacturer Versatile Credit has announced a partnership with the North American Home Furnishing Association to allow its partners to utilize Versatile…

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The KMC Top 6: July's top kiosk stories

by Bradley Cooper — Editor, Connect Media

With the summer entering its final month, it's time to take a look back at the top six most-read articles on KioskMarketPlace for July.

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NFTouch delivers paperless brochure kiosks to car dealerships

July 27, 2015

Canadian based kiosk manufacturer NFTouch is attempting to reduce paper usage at car dealerships with its kiosk system.

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The Force is strong with this kiosk

by Bradley Cooper — Editor, Connect Media

Recently, visitors at the EMP Museum in Seattle were faced with the dark side of the Force as they confronted the original Darth Vader suit from the original…

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KioWare releases new kiosk software with Chrome support

July 21, 2015

KioWare has announced the release of its latest kiosk software, with built-in Google Chrome support.

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Customized greeting cards personally crafted by kiosks

by Bradley Cooper — Editor, Connect Media

Sending a birthday or Christmas card can be a daunting task. You go through each card that has an interesting illustration only to open it up and find the…

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ICXSummit15: From scavenger hunt to Skydeck, the highlight reel

by Christopher Hall — w, t

From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the…

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ICXSummit15: Kiosk, digital signage and mobile payments reduce customer waiting

by Christopher Hall — w, t

Kiosks are one key element in improving overall customer experience and reducing wait times.

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How self-service retail kiosks change consumer behavior

by Frank Olea

Self-service checkout technologies are expanding rapidly as shoppers gravitate toward the convenience, efficiency, and small lines that are provided by…

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Top customer experience tech honored at ICXSummit15

by Christopher Hall — w, t

The ICX Association earlier this week handed out its 2015 Excellence Awards to 14 winners in the categories of digital signage, kiosk and self-service and…

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