Features
Clear takes its 1-step ID verification to financial services
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Clear recently acquired Sora ID as part of its plan to expand beyond airport check-in to simplify identity verification in financial services and other…
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How self service put GameTime back on a fast growth track
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Mike Abecassis, owner of GameTime and General Vending, will deliver the opening keynote at the Self-Service Innovation Summit at the Loews Coral Gables on Dec.
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How tech pushes self service to pivot faster
by Daniel Brown — Editor, Networld Media Group
A panel of industry experts convened to discuss strategies for businesses during this year’s Interactive Customer Experience Summit in Charlotte, North…
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Pro leagues mull sports betting opportunities, challenges
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While the sports betting market has unleashed an influx of technology and equipment, locations that host betting kiosks and sportsbooks assess the attendant…
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Gaming innovation sizzles at Vegas expo
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The gaming industry serves as an innovation lab for the retail, hospitality and other industry sectors that host self service.
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Self-order at c-store gas pump makes for dynamic shopping experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Self-ordering at the gas pump offers c-stores an opportunity to enhance customer experience, grow product purchase and boost profitability. It also can meet…
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In-store media: Retail’s next frontier
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Data from in-store retail media enable brands and retailers to better engage with customers and create more personalized promotions.
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Tech savvy associates: How to find, hone them
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A session on finding tech-savvy associates and empowering them to use technology drew a large audience at last week’s grocershop show at Mandalay Bay in Las…
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Grocery expo demos tech’s role in ‘unified’ shopping experiences
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The technology displayed at groceryshop covered many aspects of grocery retailing — from omnichannel integration to in-store promotions to inventory management…
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Is the metaverse worth it?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
What is the metaverse good for? A panel at the Interactive Customer Experience Summit debated this topic.
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University of San Diego campus market boasts frictionless shopping experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Students and staff never have to wait in line again at the university’s campus smart market thanks to autonomous technology from AiFi.
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ICXA honors 5 Elevate Award winners at annual summit
by Daniel Brown — Editor, Networld Media Group
The Interactive Customer Service Association announced winners of the 2023 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina.
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AI won't replace employees, it will make CX better
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…
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How cash recyclers help meet changing customer needs
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The need for improved access has dovetailed with a growth in cash deposits to create a stronger use case for cash recycling in ATMs.
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Bank Customer Experience Summit registration closing
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The Bank Customer Experience Summit, held jointly with the Interactive Customer Experience Summit from Sept. 11 to 13 in Charlotte, North Carolina, will focus…
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Fraudsters, robbers up their game against ATMs: What you can do
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The importance of sustained vigilance against fraud and theft was highlighted during the Diebold Nixdorf Intersect Program in Las Vegas.
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Gaming and entertainment: A new era for F&B
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Far sighted food and beverage establishments are cashing in on improved game machine technology, the popularity of social entertainment and the emergence of…
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The future is phygital: Insights to meet in-restaurant and digital expectations
Tillster 2023 Phygital Index cites touchpoints to meet customer expectations, drive engagement.
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NCR expands through separation into 2 companies
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The ATM industry, typically a fairly conservative industry, has been experiencing major changes this year. One such change is NCR's separation into two…
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ICX Summit goes local in Charlotte with tours for attendees
by Daniel Brown — Editor, Networld Media Group
This September's Interactive Customer Experience Summit will feature live tours across leading business locations in Charlotte, North Carolina, according to a…
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