‘Smart fridges’ today, automated drive-thru’s tomorrow?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The quest to build an automated pizza drive-thru led this entrepreneur to an opportunity to offer 'smart fridges' to provide worksite foodservice.

2023 Kiosk Marketplace Census: Post-pandemic recovery delivers 2nd consecutive growth year in 2022

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Growth in 2022 was driven by a convergence of rising consumer acceptance of self service, a recovering supply chain, a growing labor shortage, improving…

SVB, Signature Bank collapse raises questions

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The collapses of SVB and Signature Bank have raised questions about the economy, the banking system, cryptocurrency and how banks should respond.

What's the deal with cashless ATMs for cannabis?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Cashless ATMs have been in the news cycle regularly, particularly in the cannabis space. These are more or less point-of-sale devices that mimic ATMs, but the…

Talking With: Octavio Marquez, president, CEO and chairman, Diebold Nixdorf

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Octavio Marquez believes self service technology offers growth opportunities for both the retail and financial services industries in light of consumer…

Checkout-free market brings convenience, incremental sales to Dave & Buster’s

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Dave & Buster's in Hollywood, Florida teamed with The Coca-Cola Co. and Zippin to deploy a 'store within a store' and allow guests to buy food and beverages…

Aisle 24: From vending to cashierless ‘grocery markets’

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Learning the convenience store business from the ground up, John Douang has developed a cashierless grocery market concept proving popular with education and…

Self-service innovation emerges faster, but 2023 brings new challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Thought leaders during the Executive Roundtable offered positive predictions for 2023 and beyond as consumer acceptance of self service reaches new levels.

Is 5G ready for prime time in self service?

by Daniel Brown — Editor, Networld Media Group

James Weaver of Cradlepoint described the science and current state of 5G, from rapidly growing mid-band networks to powerful benefits like edge computing and…

Self-service equipment finds more post-pandemic niches

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Post-pandemic, consumers want to return to stores, but they are also seeking an omnichannel experience that includes self-service equipment.

Cash is not dead — it’s in transition

by Daniel Brown — Editor, Networld Media Group

A panel of experts convened at SSIS in Hollywood, Florida to discuss why “Cash is not dead,” including the value of cash in times of instability and its…

Estonian terminal/robot manufacturer wins patent case against Chinese firm

Cleveron AS successfully challenged China's intellectual property administration in a Chinese court. The victory was achieved more than four years after filing…

Ready for pickup lockers? What to consider

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of decision makers who have taken the plunge with the nascent pickup locker technology shared their experiences during the recent Self-Service…

How technology moves frictionless retail to a new level

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of shopping technology providers presented innovations that eliminate customer friction during the CES show in Las Vegas.

How to use category management in micro markets and vending

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Advances in category management software provide the tools to allow operators to have the most profitable product mix for both micro markets and vending…

Wayfinding kiosks on a roll: How to cash in

by Daniel Brown — Editor, Networld Media Group

A panel during the Self-Service Innovation Summit drilled down on the benefits of wayfinding kiosks and what to consider when planning these interactive…

Mobile pay and self-service kiosks: Partners or competitors?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Both mobile pay and kiosks have a role to play in today’s retail environment, but experts offered different views on whether or not the current customer demand…

Innovation on display at CES: New parameters for consumer engagement

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While exhibits were organized by product and technology categories, self-service technology exhibits emerged throughout the show floors.

Game plan for introducing automated retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As consumers become familiar with self service, retailers must rely on their employees to educate customers.

Farmer’s Fridge’s Luke Saunders wows Summit attendees

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Luke Saunders, founder and CEO of Farmer's Fridge, described how he revolutionized the fresh food vending business during the recent Self-Service Innovation…