Features
How and why employees hold key to unattended airport concessions
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The need for unattended retail became obvious during the pandemic, but HMS Host employees played a critical role in assisting guests with technology at Phoenix…
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Convenience retail innovation mesmerizes attendees at Georgia World Congress Center
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The trade show offered a wealth of innovation such as checkout-free markets, smart glassfront merchandisers, AI enabled biometric identification and age…
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How AREA15 leverages data to lift the customer experience
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Mark Stutzman, chief technology officer of AREA15 in Las Vegas, will speak on 'Leveraging Data to Improve the Customer Experience and Journey' at the…
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How to find good locations for unattended retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Kiosk operators mostly rely on traditional methods of finding locations, like word-of-mouth, in-person selling, business locators, exhibiting at trade shows…
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Fort Worth Airport travel store boosts convenience with checkout-free shopping
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Fort Worth Magazine Travel Store improves both customer convenience and staff efficiency powered by Zippin's AI-enabled checkout-free technology.
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The Big Apple's starring role in the 'smart city' movement
by Daniel Brown — Editor, Networld Media Group
Chris Grosso, CEO at Intersection, offers a recorded video conversation about the new 'We Love New York CIty' campaign across the Intersection LinkNYC screen…
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ICX Summit celebrates 7th year with September event
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The Interactive Customer Experience Summit, which is celebrating its seventh year, is a dual event in 2023 featuring the Bank Customer Experience Summit.
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EV charging gathering electrifies attendees
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The EV Charging Summit & Expo launched its first event at the Mirage Hotel in Las Vegas in March. Exhibits included equipment manufacturers, software…
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EV charging advertising: retail’s next growth opportunity
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Adding outdoor advertising to EV charging stations increases the engagement and relevance to consumers, explains Chadi Borghol, director of sales at Broadsign…
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ATM security: Best practices for independent operators
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Veteran ATM operators outlined safety and security measures, including having sufficient insurance, protecting physical assets, reconciling cash, meeting new…
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Amusement Expo trade show sizzles
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Amusement Expo International trade show packed attendees into the Central Hall at the Las Vegas Convention Center as exhibitors presented a wealth of…
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How the EV revolution, tapping DOOH, will drive sustainability
by Daniel Brown — Editor, Networld Media Group
Mike Schott, EVP of media at Volta, describes how the EV revolution will drive digital out of home signage and help meet sustainability goals.
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‘Smart fridges’ today, automated drive-thru’s tomorrow?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The quest to build an automated pizza drive-thru led this entrepreneur to an opportunity to offer 'smart fridges' to provide worksite foodservice.
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2023 Kiosk Marketplace Census: Post-pandemic recovery delivers 2nd consecutive growth year in 2022
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Growth in 2022 was driven by a convergence of rising consumer acceptance of self service, a recovering supply chain, a growing labor shortage, improving…
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SVB, Signature Bank collapse raises questions
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The collapses of SVB and Signature Bank have raised questions about the economy, the banking system, cryptocurrency and how banks should respond.
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What's the deal with cashless ATMs for cannabis?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Cashless ATMs have been in the news cycle regularly, particularly in the cannabis space. These are more or less point-of-sale devices that mimic ATMs, but the…
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Talking With: Octavio Marquez, president, CEO and chairman, Diebold Nixdorf
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Octavio Marquez believes self service technology offers growth opportunities for both the retail and financial services industries in light of consumer…
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Checkout-free market brings convenience, incremental sales to Dave & Buster’s
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Dave & Buster's in Hollywood, Florida teamed with The Coca-Cola Co. and Zippin to deploy a 'store within a store' and allow guests to buy food and beverages…
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Aisle 24: From vending to cashierless ‘grocery markets’
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Learning the convenience store business from the ground up, John Douang has developed a cashierless grocery market concept proving popular with education and…
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Self-service innovation emerges faster, but 2023 brings new challenges
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Thought leaders during the Executive Roundtable offered positive predictions for 2023 and beyond as consumer acceptance of self service reaches new levels.
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