Self-service enters a new era; employees take on new importance

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Consumers want self-service, but they also want to speak to an employee when necessary, according to the keynote presentation during the Self-Service…

Self-Service Innovation awards finalists announced

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Self-Service Innovation Summit will honor the B2C Innovation of the Year, B2B Innovation of the Year and Best COVID-19 Solution.

KFC Next Gen prototype steps-up digital, contactless experiences

With everything from cubbies and kiosks, to contactless everything, KFC unveils its Next Generation prototype restaurant.

Cast your vote! Reader’s Choice Company and Person of the Year

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A judges panel reviewed the nominations for the Reader's Choice awards and narrowed them down to five company nominees and five person nominees. It is now up…

Krispy Kreme expands into self-service to serve customers 24/7

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Krispy Kreme opened a pilot vending machine at its headquarters shop in Charlotte, North Carolina.  If successful, future machines will be placed in locations…

Kiosk Marketplace needs your input for annual industry census

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk Marketplace is once again inviting readers to provide input for its annual Kiosk Marketplace Census. Participants have a chance to win a $100 Amazon gift…

Del Taco, Starbird, Coolgreens, Junzi Kitchen embracing mobile pay

by S.A. Whitehead — Food Editor, Net World Media Group

Mobile payment has been a lifesaver for so many restaurant brands over the last eight months, when keeping physical contact to a minimum has been the order of…

Ontario museum finds diverse use for AI powered virtual assistant

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While the original goal for Lana was to check in visitors and give them directions on where to find things in the museum, COVID-19 put those plans on hold. The…

AI robot does double duty and then some for Ontario Regiment Museum

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

An AI powered robot checks in visitors, screens their health status, provides directions to exhibits and activities.

How kiosks, digital signage can help schools reopen following lockdown

by Doug Bannister

Kiosk and digital signage solutions will play a key role in keeping students, teachers and staff safe and comfortable as schools begin to reopen in the wake of…

Trump or Biden? Veteran AAMA lobbyist calls it a wash

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Which candidate will win the presidential election? The AAMA's lobbyist John Russell IV cites a number of factors that will influence a very tight race in a…

How to navigate the legal side of touchless technology

by Bradley Cooper — Editor, Connect Media

Many businesses are embracing touchless technology, but they may run into legal issues related to privacy if they don't cover their bases. Attorney Brian…

Telehealth technology evolves in response to rising customer acceptance

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Hospitals and pharmacies have used telehealth services for years, mainly as a patient convenience, but industry observers believe they will become even more…

Telehealth kiosks make big strides during COVID-19

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Funding has become more available for telehealth kiosks as a result of COVID-19. In addition, insurers, medical professionals and patients are all more…

EV charging station expansion continues despite the pandemic

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

EV vehicles have expanded steadily over the past decade, and research indicates the coronavirus hasn't taken the wind out of this sector, even as automotive…

Sights set on non-traditional locations, Saladworks pins growth on robotic salad maker

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

When restaurants were closing in response to COVID-19, Saladworks went into overdrive targeting non-traditional locations. The Chowbotics robotic saladmaker…

Robotic bartenders help Iceland fast casual prosper in face of pandemic

by Cherryh Cansler — Publisher, FastCasual.com

Ice & Fries, a Viking-themed fast casual concept in Iceland, relies on drink-making robots, a bionic dog and 3D technology to provide an epic self-service…

Hair care specialists tap e-commerce/self-service retail synergy

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Three years after launching their e-commerce business, this entrepreneurial couple began placing vending machines to make their products available to people in…

Coronavirus pushes transit systems to adopt contactless

by David Jones — Editor, Networld Media Group

Public transit systems are speeding up their efforts to promote contactless travel as the COVID-19 pandemic has devastated ridership and revenue on many of…

New virtual summit focuses on innovation, customer experience in self-service, kiosk, vending industries

Networld Media websites, Vending Times and Kiosk Marketplace, are launching a virtual summit that promises to bring attendees the very best in self-service…