Features
Federal CARES Act provides relief to businesses hurt by COVID-19
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The federal Coronavirus Aid, Relief and Economic Security Act offers major financial support for companies impacted by the coronavirus pandemic. Business and…
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COVID-19 prompts Diebold Nixdorf to update business outlook
by Pat Shea — Editor, NetworldMedia
Diebold Nixdorf, a banking and retail technology and service provider, updates its business strategy due to COVID-19.
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Coronavirus jumpstarts self-service innovation worldwide
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The coronavirus has driven self-service technology entrepreneurs to use technology to allow consumers to order and pay for everyday needs without having to go…
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USA Technologies proxy fight doesn't faze new CEO
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Facing a proxy challenge, USA Technologies' new leadership cites recent performance improvement and looks forward to a shareholder vote on the proposed board…
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Coronavirus snags equipment supply chains, delays some deployments
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Self-service equipment manufacturers have experienced supply chain disruptions, especially those who source products from China.
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Self-service equipment providers adapt to coronavirus woes
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Health authorities in several parts of the country are advising people to stay home from work if they think they have symptoms, slowing business activity for…
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Answers needed to questions about biometric data in unattended retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Government regulators are already placing restrictions on the use of biometric identification to protect consumer privacy. Future restrictions are possible…
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Ashburn International exec cites importance of ‘terminal as a service’
Žoržas Šarafanovičius, executive director of Ashburn International, cited the importance of "terminal as aa service" following the recent Ingenico Paytech…
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2020 Kiosk Market Census Report: Record growth continues
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The kiosk industry posted its third consecutive year of double-digit growth in 2019, according to the newly-released 2020 Kiosk Market Census Report. Kiosk…
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How self-service operators comply with biometric regulations
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Technology providers using biometric identification believe they can comply with stringent consumer protection laws despite some recent lawsuits.
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Yoplait dishes out smoothies with facial recognition digital signage
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
One major challenge for advertisers is how to target customers based on their mood. Facial recognition technology is making it easier for advertisers to cater…
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Will consumer privacy laws snag biometric verification?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A pair of lawsuits against Compass Group USA seek damages over the way the company collects and stores biometric information from fingerprint readers on…
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Fast casual, Coolgreens, taps ‘smart fridges’ to drive growth
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Looking for a faster and easier way to expand its freshly prepared meals, Coolgreens has found "smart fridge" machines offer a viable self-service option.
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Beauty care pioneers self-service AI, AR technology
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
AI and AR provide customers personalized recommendations and allow the retailer to move from a product-centric to a customer-centric experience.
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Panel explores diverse directions of self-service retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Self-service technology allows retailers to meet customer expectations established by the pioneering tech efforts of brand's, like Starbucks. These…
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Will autonomous checkout revolutionize sports concessions?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Pawtucket Red Sox became the first professional sports team to announce an autonomous checkout store, to be located in Polar Park, a ballpark the team is…
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EVs, charging networks, on the way, experts claim
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Experts claim EVs are going to expand along with EV charging stations. High costs and a lack of consumer understanding about the new technology have been…
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Kiosk executives highly bullish on 2020
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
2019 marked the third straight year of excellent growth for self-service technology, and most kiosk industry executives say 2020 will be just as good if not…
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Restaurant self-order kiosk evolution grabs reader interest in 2019
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Self-order kiosks increase the speed of service for restaurants and improve order accuracy. The technology also improves order ticket size by upselling…
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Moe's franchisees see multiple benefits of self-order kiosks
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Moe's Southwest Grill franchisees see self order kiosks as a tool to allow restaurants to meet consumer needs in smaller footprints.
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