Self-service equipment providers adapt to coronavirus woes

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Health authorities in several parts of the country are advising people to stay home from work if they think they have symptoms, slowing business activity for…

Answers needed to questions about biometric data in unattended retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Government regulators are already placing restrictions on the use of biometric identification to protect consumer privacy. Future restrictions are possible…

Ashburn International exec cites importance of ‘terminal as a service’

Žoržas Šarafanovičius, executive director of Ashburn International, cited the importance of "terminal as aa service" following the recent Ingenico Paytech…

2020 Kiosk Market Census Report: Record growth continues

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The kiosk industry posted its third consecutive year of double-digit growth in 2019, according to the newly-released 2020 Kiosk Market Census Report. Kiosk…

How self-service operators comply with biometric regulations

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology providers using biometric identification believe they can comply with stringent consumer protection laws despite some recent lawsuits.

Yoplait dishes out smoothies with facial recognition digital signage

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

One major challenge for advertisers is how to target customers based on their mood. Facial recognition technology is making it easier for advertisers to cater…

Will consumer privacy laws snag biometric verification?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A pair of lawsuits against Compass Group USA seek damages over the way the company collects and stores biometric information from fingerprint readers on…

Fast casual, Coolgreens, taps ‘smart fridges’ to drive growth

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Looking for a faster and easier way to expand its freshly prepared meals, Coolgreens has found "smart fridge" machines offer a viable self-service option.

Beauty care pioneers self-service AI, AR technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

AI and AR provide customers personalized recommendations and allow the retailer to move from a product-centric to a customer-centric experience.

Panel explores diverse directions of self-service retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service technology allows retailers to meet customer expectations established by the pioneering tech efforts of brand's, like Starbucks. These…

Will autonomous checkout revolutionize sports concessions?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Pawtucket Red Sox became the first professional sports team to announce an autonomous checkout store, to be located in Polar Park, a ballpark the team is…

EVs, charging networks, on the way, experts claim

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Experts claim EVs are going to expand along with EV charging stations. High costs and a lack of consumer understanding about the new technology have been…

Kiosk executives highly bullish on 2020

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

2019 marked the third straight year of excellent growth for self-service technology, and most kiosk industry executives say 2020 will be just as good if not…

Restaurant self-order kiosk evolution grabs reader interest in 2019

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-order kiosks increase the speed of service for restaurants and improve order accuracy. The technology also improves order ticket size by upselling…

Moe's franchisees see multiple benefits of self-order kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Moe's Southwest Grill franchisees see self order kiosks as a tool to allow restaurants to meet consumer needs in smaller footprints.

Moe's Southwest Grill: Kiosks to play role in fast casual's digitization

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Moe's Southwest Grill views self-order kiosks as part of its digitization of fast casual. The kiosks will be available to all franchisees and are expected to…

Specialty retailer Boot Barn taps kiosks to deliver 'infinite aisle'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Boot Barn uses kiosks to provide customers an 'infinite aisle' to find what they are looking for, regardless of whether it is physically available in the store…

How a Boston start-up became the world's largest network of bitcoin ATMs, cashiers and kiosks

by Amy Castor — Editor, Networld Media Group

At a time when buying bitcoin was full of friction, Chris Yim and Kyle Powers saw opportunity. Today, their startup LibertyX boasts the largest network of…

Kiosk Marketplace needs your input for annual industry census

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The census will provide statistics on the industry's size and scope, and will serve as a helpful tool in allowing companies in the industry to measure their…

Podcast explores how to ensure connectivity integrity

Jason Dorough of Digi International discusses what companies and organizations need to consider when embarking on an interactive digital journey, including the…