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Features

Ontario museum finds diverse use for AI powered virtual assistant

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While the original goal for Lana was to check in visitors and give them directions on where to find things in the museum, COVID-19 put those plans on hold. The…

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AI robot does double duty and then some for Ontario Regiment Museum

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

An AI powered robot checks in visitors, screens their health status, provides directions to exhibits and activities.

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How kiosks, digital signage can help schools reopen following lockdown

by Doug Bannister

Kiosk and digital signage solutions will play a key role in keeping students, teachers and staff safe and comfortable as schools begin to reopen in the wake of…

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Trump or Biden? Veteran AAMA lobbyist calls it a wash

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Which candidate will win the presidential election? The AAMA's lobbyist John Russell IV cites a number of factors that will influence a very tight race in a…

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How to navigate the legal side of touchless technology

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Many businesses are embracing touchless technology, but they may run into legal issues related to privacy if they don't cover their bases. Attorney Brian…

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Telehealth technology evolves in response to rising customer acceptance

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Hospitals and pharmacies have used telehealth services for years, mainly as a patient convenience, but industry observers believe they will become even more…

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Telehealth kiosks make big strides during COVID-19

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Funding has become more available for telehealth kiosks as a result of COVID-19. In addition, insurers, medical professionals and patients are all more…

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EV charging station expansion continues despite the pandemic

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

EV vehicles have expanded steadily over the past decade, and research indicates the coronavirus hasn't taken the wind out of this sector, even as automotive…

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Sights set on non-traditional locations, Saladworks pins growth on robotic salad maker

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

When restaurants were closing in response to COVID-19, Saladworks went into overdrive targeting non-traditional locations. The Chowbotics robotic saladmaker…

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Robotic bartenders help Iceland fast casual prosper in face of pandemic

by Cherryh Cansler — Editor, FastCasual.com

Ice & Fries, a Viking-themed fast casual concept in Iceland, relies on drink-making robots, a bionic dog and 3D technology to provide an epic self-service…

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Hair care specialists tap e-commerce/self-service retail synergy

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Three years after launching their e-commerce business, this entrepreneurial couple began placing vending machines to make their products available to people in…

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Coronavirus pushes transit systems to adopt contactless

by David Jones — Editor, Networld Media Group

Public transit systems are speeding up their efforts to promote contactless travel as the COVID-19 pandemic has devastated ridership and revenue on many of…

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New virtual summit focuses on innovation, customer experience in self-service, kiosk, vending industries

Networld Media websites, Vending Times and Kiosk Marketplace, are launching a virtual summit that promises to bring attendees the very best in self-service…

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How self-service helps a healing products retailer weather COVID-19

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While the company was initially interested in self-service technology to improve customer convenience, the COVID-19 outbreak has demonstrated how important…

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QR codes get a new life as COVID-19 recovery spurs contactless payments

by David Jones — Editor, Networld Media Group

The rapid demand for safe, contactless merchant payments has led to renewed interest in QR codes, a payment technology that historically dominated Asian…

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Workplace safety innovation lets loose

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self service industry's response to the "new normal" began as soon as quarantines were announced in early spring. The momentum has since escalated.

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Touchscreen windowpanes empower self-service ordering

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

How a pair of technology enthusiasts in Sweden came up with a way to allow customers to place orders on a restaurant windowpane, sparing them from having to…

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Digital self service for payments in a post-pandemic world

by Pat Shea — Editor, NetworldMedia

What will customers think about post-pandemic when it comes to the payments industry? Adam Crighton from NCR gives his take on the future.

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Newk’s Eatery tests ‘hardwareless kiosk,' plans to add vending coolers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Adam Karveller of Newk's Eatery thinks order habits will change long-term as a result of COVID-19. He thinks curbside pickup, delivery, online ordering and…

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Feds make forgivable PPP loans easier to navigate

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The federal government recently introduced simplified PPP loan application form is part of an effort to make the PPP loan easier for companies to use since the…

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