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Customer Experience News

Cloud-based BYOD room-control platform coming to InfoComm 2015

May 27, 2015

Electronics company Kramer plans to unveil its new K-Touch version 3.0 platform, a cloud-based BYOD room-control solution, at InfoComm 2015 this June.

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Canadian hospital rolls out self-registration kiosks

May 26, 2015

Canada-based Health Sciences North is rolling out self-registration kiosks, developed by Slabb Inc, in one hospital in Sudbury, Canada, to improve patient…

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Korean airport rolls out self-service bag drop

May 21, 2015

Passengers can skip baggage lines by using the Self Bag Drop at Incheon International Airport in Korea.

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Dubai uses happiness kiosks to measure resident satisfaction

May 20, 2015

Aiming to make Dubai the happiest place on earth, the Dubai government has installed happiness kiosks in several malls to measure resident satisfaction with…

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State of Florida to deploy legal aid kiosks

May 18, 2015

Florida residents soon will be able to use kiosks to receive legal advice and aid while on the go.

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ICXA now accepting nominations for 2015 ICX Excellence Awards

May 15, 2015

The Interactive Customer Experience Association is now accepting nominations for its Industry Excellence Awards, meant to honor the best self-service, digital…

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JCDecaux launchs self-service electric bicycles

April 30, 2015

Outdoor advertiser JCDecaux has launched a line of self-service electric bikes that are powered by a three hour battery, according to a press release. With one…

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Miami Airport deploys security kiosks

April 10, 2015

The Miami International Airport(MIA) has deployed additional biometric kiosks to improve customer service and security.

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Ingenico, Intel to work on products for the Internet of Things

April 6, 2015

The companies will jointly develop a mobile tablet that supports EMV and NFC payment functionalities.

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Selfie Station kiosks deliver branded selfies in '21st-century photo booth'

April 1, 2015

Selfie Station is an open-air photo booth featuring customizable and branded selfies for instant posting on social media, designed specifically for the events…

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Brightbox cellphone-charging kiosks the 'Official Charging Sponsor' for 2015 Amusement Expo

March 30, 2015

Brightbox Inc., a platform provider of secure mobile device charging lockers, announced it was the official charging sponsor of the 2015 Amusement Expo in Las…

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AMC Theater crafts new touchscreen kiosks

by Bradley Cooper — Editor, Connect Media

March 24, 2015

AMC Theaters has deployed a new line of "Pyramid’s polytouch all-in-one kiosks" to improve customer engagement and add a variety of new features. These…

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Korean retailer implements photocopy and fax kiosks

by Bradley Cooper — Editor, Connect Media

March 19, 2015

GS25, a Korean convenience store, has expanded its services by offering electronic kiosks which allow users to make photocopies and send faxes.

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ModiFace releases augmented reality makeup simulators for kiosks

by Bradley Cooper — Editor, Connect Media

March 19, 2015

ModiFace has released a tool called the ModiFace Mirror which will allow users to simulate the effects of various makeup on their face using augmented reality…

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Key copy kiosks coming to Lowe's

by Bradley Cooper — Editor, Connect Media

March 19, 2015

KeyMe, a kiosk developer, will be installing their key copy kiosks in Lowe's this year. These kiosks stay true to their name by allowing users to insert their…

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KioWare opens UK office to facilitate international expansion

by Bradley Cooper — Editor, Connect Media

March 19, 2015

KioWare, a kiosk software development company, has recently opened a location in Reading, England which is located on outskirts of London.

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Solar charging kiosks established in Africa

by Bradley Cooper — Editor, Connect Media

March 17, 2015

Mobile solar kiosks are helping Rwandans not only charge their cell phones but also join in on a successful franchise.

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Christie rolls out digital signage ad network to first 200 movie theater lobbies

March 10, 2015

Christie's ad-based digital signage network provides revenue generation and customer engagement in theater lobbies across the U.S.

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Dutch airport kiosks allow users to check in their own luggage

by Bradley Cooper — Editor, Connect Media

March 10, 2015

Eindhoven Airport, one of the largest airports in the Netherlands, has recently introduced kiosks known as Scan&Fly which allow customers to check in their own…

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Digitals signage enables virtual soccer jerseys at Brazil's Museu do Futbol

March 6, 2015

Museum has deployed two Kinect-based augmented-reality digital signage installations for museum visitors to try on virtual soccer jerseys, according to project…

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