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Customer Experience News

Money transfer self-service channel arrives in China

September 2, 2015

Chinese residents will now be able to transfer or receive funds globally through a self-service account deposit service with the Bank of China.

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Irish digital signage firm taking audience measurement and insights to retail SMB market

August 31, 2015

Galway, Ireland-based Instillo today announced it has created an audience measurement and marketing analysis solution called Instillo Audience designed to make…

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Water park get its feet wet with iPad kiosks

August 28, 2015

The New Forest Water Park, located in Hampshire, U.K., is getting its feet wet with new iPad check-in kiosk enclosures.

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Toledo swaps parking kiosks for coins

August 24, 2015

The city of Toledo is downgrading several of its parking kiosks to conventional parking meters, due to cold temperatures affecting performance and high cost.

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Kiosks approve credit for Arkansas furniture stores

August 20, 2015

Customers of the Arkansas Homefurnishings Association will now be able to get in-store credit from kiosks.

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Moki unveils MokiTouch 2 app for in-store kiosk and digital signage experiences

August 18, 2015

Customizable app enables design, control and measurement of in-store digital experiences, Moki says.

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Kiosk manufacturer sees McDonald's kiosks as trend and opportunity

August 14, 2015

Recently, McDonald's announced plans to deploy 2,000 self-service kiosks to restaurants. Vending kiosk manufacturer AVT Inc sees this as part of a larger trend…

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Colonial Williamsburg upgrades with digital ticketing kiosks

August 12, 2015

The reconstructed 18th century city of Colonial Williamsburg is attempting to improve customer experience with digital ticketing kiosks.

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Airport kiosks deliver movies to mobile devices

August 7, 2015

Travelers can now utilize airport kiosks to download recent movies at high speeds.

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Kiosks furnishing credit for North American Home Furnishing Association

August 5, 2015

Kiosk manufacturer Versatile Credit has announced a partnership with the North American Home Furnishing Association to allow its partners to utilize Versatile…

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NFTouch delivers paperless brochure kiosks to car dealerships

July 27, 2015

Canadian based kiosk manufacturer NFTouch is attempting to reduce paper usage at car dealerships with its kiosk system.

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KioWare releases new kiosk software with Chrome support

July 21, 2015

KioWare has announced the release of its latest kiosk software, with built-in Google Chrome support.

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ID-protection and advertising kiosks expanding network with digital signage software

June 22, 2015

The BroadSign digital signage platform will power Identity Shred shredding kiosks featuring third-party advertising in 200 university locations.

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Super Mario Maker kiosks leap into Best Buy

June 17, 2015

Gamers will be able to craft their own Mario levels using Super Mario Maker kiosks at select Best Buy locations.

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Unmanned self-service coffee shop integrates analytics

June 11, 2015

U.K.-based Honest Café, an unmanned self-service coffee shop, announced today it will be utilizing IBM's service Watson Analytics to discover key information.

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Credit union measures customer satisfaction with HappyOrNot kiosks

June 10, 2015

If you're happy and you know it, choose the smiley face. Langely Credit Union is utilizing HappyOrNot kiosks to measure customer satisfaction and happiness.

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McDonald's rolls out 'Create Your Taste' self-service kiosks

June 5, 2015

Now, select McDonald's customers will be able to create their own burgers with McDonald's new "Create Your Taste" self-service kiosks.

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Apex Supply Chain Technologies rolls out self-serve restaurant kiosk

June 3, 2015

Apex has rolled out a new self-serve restaurant kiosk to allow on-the-go consumers to order from any device and pick up and pay for their food at the kiosk.

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Virginia greeting card kiosks provide customized cards

June 1, 2015

People in Virginia can create their own personalized greeting cards via kiosks developed by startup Card Isle.

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Bike-rental kiosks facilitate exercise, leisure in Pittsburgh

June 1, 2015

Pittsburgh residents and visitors can now utilize bicycle rental kiosks for exercise, transportation and fun.

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