Customer Experience News
Residents report drug deals, camp-outs at LinkNYC kiosks
July 21, 2016
LinkNYC kiosks have been all the rage since New York City started swapping out old phone booths for the Wi-Fi hubs. However, some users are complaining that…
read nowSt. Mary's checks in with kiosks
July 18, 2016
St. Mary's General Hospital in Kitchener, Ontario, has deployed check-in kiosks for patients in an effort to reduce administrative errors and speed up the…
read nowFamily entertainment upgrades with loyalty kiosks
July 12, 2016
Restaurant and family entertainment business Dave & Buster’s has redesigned its loyalty kiosks to better serve its customers. The kiosks, designed by Frank…
read nowCall for entries: Bank Customer Experience tech awards
June 16, 2016
Networld Media Group is accepting entries for awards to be presented in conjunction with the Bank Customer Experience Summit (previously the ATM & Mobile…
read nowLivewire Digital kiosks revolutionize fitness at BFit Gyms
June 16, 2016
BFit Gyms are now using Livewire Digital kiosks to keep overhead costs low and customer experience high, according to a press release from Livewire Digital.
read nowNew app pledges to take the misery out of waiting in line
June 16, 2016
QLess is introducing its QLess app for iPhone and Android devices, which is designed to help organizations in everything from healthcare and government, to…
read nowTwo-sided lockers empower automated restaurants
June 1, 2016
Apex Supply Chain Technologies has announced the launch of AnyWhere self-serve lockers that restaurants can use to fulfill customers' carryout orders. The…
read nowWater park lets visitors skip lines with wearable kiosk solution
May 31, 2016
Schlitterbahn Waterpark in New Braunfels, Texas, has entered a five-year agreement with Accesso Technology Group PLC for Qband, a wearable virtual queuing…
read nowVending machine dispenses short stories
May 25, 2016
Visitors at Café Zoetrope on San Francisco's North Beach can now pass their time with a short story straight from a vending machine. The Short Edition…
read nowNeiman Marcus to deploy cell phone charging kiosks
May 24, 2016
Neiman Marcus has announced plans to deploy 37 ChargeItSpot phone charging kiosks across 30 locations. The kiosks will allow users to charge their phones in a…
read nowInteractive kiosk market to grow 9.2 percent by 2020
May 19, 2016
The kiosk market is expected to grow at a compound annual growth rate of 9.2 percent between 2015 and 2020 and will be worth $73.35 billion by 2020, according…
read nowPhone charging kiosks keep concert attendees charged
May 12, 2016
Phone-charging kiosk company ChargeItSpot recently expanded its partnership with mall owner Preit to deliver its kiosk solution to the Mann Center for the…
read nowUniversity adds Plan B pill to vending machines
April 13, 2016
Shippensburg University in Pennsylvania has recently placed Plan B contraceptive pills into its vending kiosks, after receiving permission from the Obama…
read nowDermatology practice improves efficiency with check-in kiosks
April 13, 2016
North Idaho Dermatology recently deployed Clearwave Corporation's patient registration system and check-in kiosks. Upon implementing the system, the practice…
read nowGreeting card kiosks arrive at 7-Eleven
April 11, 2016
The card kiosk allows users to customize their own greeting cards with their own messages and local artwork. The kiosk is the brainchild of three Virginia Tech…
read nowCoin kiosk accuracy called into question
April 8, 2016
TD Bank has temporality shut down its coin kiosks for testing, due to an Action News report, which found 16 kiosks in Pennsylvania that inaccurately counted…
read nowMoney transfer company to sponsor soccer tournament
April 7, 2016
Money transfer company MoneyGram has secured the title sponsorship for the SocioMX Cup, a Mexican soccer tournament played in the U.S. MoneyGram partnered with…
read nowFrench retail chain to deploy money transfer kiosks
March 25, 2016
The French retail chain Franprix has teamed up with Western Union to deploy money transfer kiosks to 300 locations.
read nowCivil Liberties Union accuses NYC Wi-Fi kiosks of gathering sensitive data
March 22, 2016
The New York Civil Liberties Union recently sent a letter to the New York City mayor's office regarding the new LinkNYC Wi-Fi kiosks, which may be storing too…
read nowCPR training kiosks arrive at Indianapolis airport
March 16, 2016
At the unveiling of the new CPR kiosks, a student shared a story of how he saved someone's life by learning CPR from a kiosk.
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