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Customer Experience News & Media

United Airlines to introduce touchless kiosks for checking bags, printing bag tags

May 5, 2020

United Airlines plans to introduce touchless kiosks for checking bags and printing bag tags, according to a paxes.aero report.

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Municipal Parking Services introduces temperature sensing kiosk

May 4, 2020

Municipal Parking Services, Inc., a provider of touchless payment and enforcement systems for both public and private institutions, has launched an automated…

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3 ways digital signage can make a positive impact

by Bradley Cooper — Editor, Connect Media

Many companies are using digital signage to make a positive impact during this coronavirus outbreak. But digital signage can make a a difference no matter…

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Walmart China introduces AI-powered self-service produce scales

RetailAI Fresh by Malong Technologies is an AI-powered self-service scale solution that integrates product recognition. The technology integrates into…

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Safety mask provider installs vending machine in NYC

May 1, 2020

Anyone in need of a face mask in New York City can buy one from a vending machine recently installed at 156 Delancey Street, according to a boweryboogie.com…

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BOPIS gains steam in wake of COVID-19 pandemic

April 30, 2020

Consumers are increasingly more likely to use buy online and pick-up in-store services as the COVID-19 pandemic continues in the U.S.

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Personnel Management Solution kiosk verifies temperature, ID to help locations control visitor access

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

One way retailers, restaurants and other establishments are addressing temperature and security concerns is with contactless kiosks that automatically identify…

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COVID-19 drives contactless payments; new emphasis on sanitation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The coronavirus pandemic has driven a preference for self-checkout and contactless purchases. Will the unattended retail industry be able to assure customers…

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PPP loan process perplexing: experts offer borrowers guidance

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A Tuesday webinar sponsored by the American Amusement Machine Association attempted to give guidance to companies trying to navigate the process of applying…

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Uniguest offers new health and safety technologies

April 29, 2020

Uniguest, a hospitality engagement technology provider, has responded to market demand by introducing Guest Protect, a range of health and safety technologies…

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Greetly to offer no-touch visitor management

April 29, 2020

Greetly, a visitor management system, will offer all existing and future clients the ability to leverage no-touch technology for safer visitor check ins within…

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Diversified intros temperature reading digital signage solution

April 28, 2020

Diversified, a global technology solutions provider, has launched FocalPoint-Vital Sign, a digital signage solution for temperature readings. The solution…

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Palmer Digital Group introduces temperature testing kiosks

April 28, 2020

Palmer Digital Group has introduced no-contact kiosks equipped with body temperature detectors, according to a press release.

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Restaurants and kiosks in a post-Covid19 world: What's the 'new normal'?

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

Restaurant owners are going to have to think outside the box about things like decreased capacity at their restaurant to accommodate for social distancing.

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Telemedicine triage kiosks cut ER visits 11% for health care organization

April 27, 2020

The Alliance for Integrated Care of New York, which oversees the healthcare needs of about 6,200 Medicare and Medicaid beneficiaries with intellectual and…

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PopID, Wasserstrom partner on facial-recognition and temperature-screening solution

April 24, 2020

PopID, a Cali Group company, and Wasserstrom, an integrated distributor/manufacturer of foodservice equipment and supplies, have announced the nationwide…

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PayRange mobile wallet to reward early tax returns

April 23, 2020

PayRange Inc., a network for everyday purchases, has partnered with Source, Inc., a digital currency provider that holds an exclusive license for loyalty…

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Considerations for placing digital kiosks at retail

by Hannah Jeffreys — Senior Field Marketing Manager, Zebra Technologies Ltd.

Digital kiosks can be very efficient for the business and can ultimately save a lot of costs and draw more customers, but they need to be conveniently located…

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Steps to build a COVID-19 recovery plan

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A webinar sponsored by the American Amusement Machine Association addressed all the issues involved in preparing a COVID-19 recovery plan.

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Enhancing the Customer Experience through bill pay kiosks

Robust processing of in-person payments a must for modern utility companies

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