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Customer Experience News & Media

The new self-service surge has arrived: Step forward OEMs!

by Richard Thompson — Sales VP, Global OEM, Zebra Technologies

The coronavirus is having a devastating financial impact across the globe. However, for OEMs building kiosks there may be a ray of light; through providing…

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Telemedicine kiosks help New Yorkers with developmental disabilities during COVID-19 outbreak

May 18, 2020

Telehealth kiosks installed in more than 1,000 residences across 50 agencies provide hundreds of New Yorkers suffering from intellectual and developmental…

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Hair care vending machine installed at Baltimore/Washington airport

May 18, 2020

Diva By Cindy hair care products has opened its first natural hair care kiosk in the Baltimore/Washington International airport, according to a press release. 

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Self-service pharmacy kiosk expands

May 18, 2020

A self-service pharmacy kiosk called Spotrx in Arizona has gained business during the coronavirus pandemic, according to a fox10phonenix.com report.

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Apek introduces Skedway space booking solution

May 15, 2020

Apek International has introduced a space booking solution known as Skedway for companies that can't allow all employees to work 100% remotely, according to a…

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Dallas to buy temperature check kiosks for public facilities

May 14, 2020

The Dallas City Council approved a nearly $900,000 contract to buy 100 touchless kiosks that would take people's temperatures before allowing them to enter…

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BrightSign intros touchless solutions for retailers, restaurants

May 14, 2020

BrightSign LLC, a provider of digital media players, has introduced its BrightLink and BrightMenu touchless solutions to help retailers, restaurants and other…

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Selecta rolls out safety stations to help Europeans return to work

May 14, 2020

Selecta, Europe's largest route-based unattended self-service provider, has launched a range of convenient hygiene and safety solutions for public and private…

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Digital Media Vending teams with Eco Gloves to dispense biodegradable gloves in PPE machines

May 14, 2020

Digital Media Vending has partnered with Eco Gloves to supply biodegradable gloves through personal protective equipment vending machines, according to a press…

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3 Ways Modernized Passenger Information Systems Benefit Commuters

Information is power. It enables planning and strategizing, adapting and adjusting.

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How self-service equipment helps define the 'new normal' against COVID-19

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service equipment manufacturers have introduced machines that dispense packaged safety equipment and liquid sanitizers. Some have introduced touchless…

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Gaming equipment maker Razer dispenses face masks in Singapore vending machines

May 13, 2020

Razer Inc., a gaming hardware manufacturer with dual headquarters in Singapore and Irvine, California, will dispense face masks throughout Singapore in vending…

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St Louis teams with IKE Smart City on kiosks to help fight COVID-19

May 12, 2020

The City of St. Louis, in partnership with IKE Smart City, launched the next round of IKE interactive kiosks beginning with a new installation near the Wohl…

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5 ways physical retail can drive revenue and add value in an era of e-commerce

by Marc Grens — Co-Founder and President, DigitalMint

If brick-and-mortar stores adjust to these new times and all the technology that comes with it, they will see that they might not only continue to do well but…

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Parsons Corporation develops contactless health screening kiosks

May 11, 2020

Parsons Corporation has developed an integrated, touchless suite of solutions to monitor real-time health and facilitate the safe movement of people in public…

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Touch sensor technology helps tourists in Japan visit Shinto shrines respectfully

May 8, 2020

Digital signage system supplier, Hyojito, which provides public information and wayfinding solutions for the Japanese mass transit sector and other municipal…

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PayRange introduces connected laundry room for multi-family housing

May 7, 2020

PayRange Inc., a network for everyday purchases, has introduced its Connected Laundry Room, elevating the experience for users of common-area laundry rooms…

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Kiosk Information Systems teams with Valyant AI on contactless, conversational customer experience

May 7, 2020

Valyant AI, a Colorado-based artificial intelligence company focused on customer service in the quick-serve restaurant industry, has partnered with Kiosk…

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'Smart fridge' helps build Coolgreens brand, offers convenient alternative

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

After testing a "smart fridge" last year, Coolgreens established a division that includes a marketing staff and service organization. The alternative service…

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Vengo Labs uses mobile technology to enable contactless product sampling

May 6, 2020

Vengo Labs, a provider of digital kiosk sampling solutions, has developed a contactless sampling process by incorporating mobile phone technology, according to…

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