Designing Custom Kiosks: It Starts with Knowing Your User

The right touch screen kiosk interface design can make all the difference for your customers, employees, patients, visitors and guests.

The 3 main ways retailers are putting self-serve kiosks to work

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

Retailers of are putting self-serve kiosks to work to both enhance the in-store experience and bridge the gap between brick-and-mortar and e-commerce stores,

Expanding the Brick-and-Mortar Footprint with Kiosks and Automated Retail

Interactive kiosks and automated vending solutions are driving the future of retail, and connectivity is the fuel making it happen.

Fifth Third Bank to debut mobile banking kiosk at NAACP convention

July 19, 2019

Fifth Third Bank said it will debut its Banking to Go mobile kiosk, which brings banking services to low-to-moderate income communities, at the 110th annual…

Frank Mayer and Associates online magazine explores experiential retail and other topics

July 18, 2019

Frank Mayer and Associates Inc. is providing an overview of experiential retail, grocery self-service kiosks and other topics in the summer edition of…

BOPIS progress report highlights importance of transparency, timeliness and clarity

July 18, 2019

Transparency, timeliness and clarity are keys to success for retailers offering buy online pickup in store solutions, according to a study released by Bell and…

Grabango tests checkout-free technology at Giant Eagle grocery chain

July 17, 2019

Grabango has launched a pilot study at supermarket chain Giant Eagle Inc. that allows shoppers to purchase goods using its checkout-free technology that…

The Fitting Room merges physical and digital

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Fitting Room converted a 63-square-meter space in a retail mall into a store that allowed customers to browse merchandise on interactive kiosks, try on…

White Glove Support: Superior Service When You Need It

Our clients have told us rapid response to unforeseen technical issues is crucial. Industry data backs them up, and we have listened.

How self-service kiosks are transforming ticketing

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From transportation to performances, movies, sporting events, amusement parks and everything in between, ticketing kiosks are completely revolutionizing the…

Walmart matches Amazon, tests self-service grocery order pickup kiosk

July 15, 2019

Walmart has introduced an automated grocery pickup kiosk at an Oklahoma City store, matching a concept Amazon Fresh introduced two years ago. Customers order…

Des Moines airport installs check-in kiosks that print bag tags

July 12, 2019

The Des Moines Airport has installed new check-in kiosks to make check-in faster, according to a KCCI-TV report. Unlike the 12-year-old machines being…

Video: A look at 2019 ICX Summit/CONNECT: The Mobile CX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

This year's ICX Summit/CONNECT: The Mobile CX Summit event, held in Dallas, Texas, drew hundreds of retailers and brand leaders seeking expert insight, advice…

Amsterdam airport passengers satisfied with self-service kiosks

July 11, 2019

Most passengers at Amsterdam Airport Schiphol are satisfied with the recently installed self-service kiosks that allow them to look up flight…

Interactive touchscreens put avocado education in the driver's seat

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Avo-Matic food truck now uses interactive touchscreens to offer free avocados and educate millennials about their benefits.

Health and fitness payment processor teams with vending management software provider

July 10, 2019

ABC Financial, a software and payment processing provider for the health and fitness industry, is partnering with Vendnovation, a provider of vending…

US shopping centers quietly test facial recognition technology

July 8, 2019

Some U.S. shopping centers are using facial recognition technology that detects customers' facial features and their paths of travel, along with AI to mine…

European grocers test camera-based cashierless technology

July 8, 2019

Several European grocers are testing cashierless stores featuring cameras that track what shoppers pick, allowing them to pay without stopping at a checkout…

Cashierless stores slowly make inroads

Shoppers can now either use a mobile app, scan a receipt, or text in their payment allowing for a quicker, more efficient way of getting in and getting out.

How Dairy Queen franchisee introduced self-order kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Teaming with Panasonic, a Texas Dairy Queen franchisee was able to install self-order kiosks that have resulted in higher tickets, consistently.