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Customer Experience News & Media

Successfully navigating the path to kiosk deployment

5 steps to make the process understandable, less complex

Presented by Frank Mayer and Associates, Inc.

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NYC expands contactless pay options for parking kiosks

April 21, 2020

The New York City Department of Transportation announced a new effort to discourage cash payments at the city's parking meters and encourage contactless…

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Why healthcare kiosks are essential in the changing medical landscape

by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.

Once the coronavirus pandemic ends, the procedures medical facilities have put in place to streamline services and keep workers safe will remain, with clinics…

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22Miles offers free tools during COVID-19

April 20, 2020

22Miles, a digital signage and wayfinding provider, is offering multiple free tools to help its customers during the coronavirus, such as free mobile…

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The demand for hand sanitation stations has arrived

by David Ashforth

In addition to dispensing hand sanitizer, a sanitation station can also provide antibacterial wipes and face masks. The importance of these basic sanitary…

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New car buyers prefer advisers to kiosks

April 20, 2020

New car buyers overwhelmingly prefer dealing with advisers over self-service kiosks when seeking service work, according to a March poll of more than 24,00…

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Podcast episode 10: How can digital signage help retailers?

In today's episode of the Digital Signage Today podcast, Bradley Cooper, editor of Digital Signage Today, spoke with Kelly Harlin, analytics platform…

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Emirates airlines requires passengers to first be tested for COVID-19

April 17, 2020

Emirates airlines has required passengers to have a blood test for COVID-19, with results provided within 10 minutes, according to a Quartz report.

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InfoComm to hold virtual event June 16-18

April 17, 2020

InfoComm 2020 has been canceled on account of the coronavirus pandemic, but a virtual event called InfoComm Connected, will be held June 16-18, according to an…

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SemaConnect installs 40 EV charging stations at 2 college campuses

April 16, 2020

SemaConnect, a provider of electric vehicle charging stations in North America, installed 40 smart electric vehicle charging stations at Cuesta College in San…

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Will COVID-19 change consumer buying habits long term?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The COVID-19 outbreak has already shifted consumer buying habits to self-service. Kiosk industry leaders see the changes in customer behavior continuing…

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Axiomtek teams with Intuiface on interactive kiosks and signage

April 15, 2020

Axiomtek, a designer and manufacturer of PC-based industrial computer products, has teamed with Intuiface, a retail interactive software company, to deliver…

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Goldfinger Monitors' infrared touchscreens remove need for direct skin contact, enhancing safety

April 15, 2020

Goldfingers Monitors' infrared touchscreens can be used with a gloved finger, stylus or pen, removing the need for direct skin contact and allowing industries…

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Howard Technology Solutions teams with university and hospital to build ventilators needed by COVID-19 patients

April 15, 2020

Howard Technology Solutions partnered with the University of Southern Mississippi's robotics team and Forrest General Hospital to create a new manual-action…

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DOOH keeps small business alive during COVID-19

by Bradley Cooper — Editor, Connect Media

Many small businesses are hurting due to COVID-19 restrictions. Some DOOH vendors, however, are helping them stay alive by offering free DOOH advertising to…

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Diebold Nixdorf retail expert: It's time to give customers their time back

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Retailers are shifting operating models, and it began well before COVID-19 shuttered stores, and will continue once the retail industry is back and running at…

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Betson teams with AMS on touchless medical machine powered by Vagabond

April 14, 2020

Betson Enterprises, a distributor of arcade, location-based amusement and vending machine equipment, and AMS Vendors, a vending machine manufacturer, announced…

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Bill payment kiosks find more applications as consumers embrace self-service

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

As consumers' preferences regarding payments have evolved over the years, self-service payment solutions, including bill payment kiosks, have emerged and…

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Polish vending association installs machines to dispense safety supplies in response to coronavirus pandemic

April 13, 2020

Residents of Warsaw and Karkow in Poland can buy face masks, gloves and sanitizers from vending machines to allow Poles to comply with a law requiring them to…

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InnerScope Hearing Technologies to launch hearing loss centers at Walmart screening kiosks

April 10, 2020

InnerScope Hearing Technologies Inc., a manufacturer and direct-to-consumer distributor/retailer of FDA-registered hearing aids, personal sound amplifiers…

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