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Customer Experience News & Media

Community, business leaders urge support for EV charging

June 3, 2020

The best way to increase proliferation of electric vehicle charging infrastructure throughout the U.S. is through private sector investment by businesses that…

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Post COVID-19, self-service kiosks will play a bigger role in limited service restaurants

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

COVID-19 has stimulated new capabilities for self-serve kiosks. Beyond the coronavirus, however, self-service technology continues to evolve to make the buying…

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Are touchscreens worth it during COVID-19?

by Bradley Cooper — Editor, Connect Media

As the world continues to tackle the COVID-19 pandemic, customers are starting to change their habits, especially when it comes to germs and touching surfaces.

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Datalogic invests in cashierless checkout provider AWM Smart Shelf

May 29, 2020

Datalogic, a provider of automatic data capture and process automation solutions, has invested an undisclosed sum in AWM Smart Shelf, an artificial…

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4 Ways to Use Digital Signage in Crisis

Now more than ever, we understand the importance of keeping a constant flow of communication. In cases of emergency, digital signage is a powerful tool for…

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Mimo Monitors teams with Revel on touchless temperature kiosk

May 28, 2020

Mimo Monitors, a provider of touchscreens, displays and monitors, is joining forces with Revel Digital software to create a touch-free, temperature-taking…

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Kiosk Innovations introduces hand gesture and foot controlled navigation

May 28, 2020

Kiosk Innovations, a provider of custom transactional terminals for markets such as bill payment, hotel check-in, gaming and amusements, has developed two…

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Cryptera introduces NFC contactless reader

May 27, 2020

Cryptera A/S, a provider of encryption, certification and secure provisioning technology, has launched a new NFC contactless reader which accepts EMV…

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Kogniz introduces thermal security platform that measures body temperature

May 27, 2020

Kogniz provides a no-contact, multi-person thermal security platform that uses artificial intelligence to track fevers from a distance, identify exposure…

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Frank Mayer and Agile Force team on temperature screening

May 26, 2020

Frank Mayer and Associates, Inc. has teamed with Agile Force Inc., a remote employee engagement software company, to provide custom hardware solutions to…

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Californians rally against expanding facial recognition

May 26, 2020

Civil liberties and consumer privacy advocates have spoken out against a California bill supported by Microsoft that is designed to regulate the use of facial…

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MVP Group introduces touchless hand sanitizer dispenser

May 26, 2020

MVP Group, a Miami based foodservice equipment supplier that has a medical supply division that provides personal protective equipment, has introduced a…

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How self-service can make restaurants omnichannel retailers

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

Fully opted-in loyal restaurant customers would jump at the chance to get their order started long before they wait to get to a speaker box. Self-service…

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JNL Technologies announces SafeHealth, a visitor screening tool

May 22, 2020

JNL Technologies Inc., a manufacturer of safety and security products for the long-term care industry, has introduced its SafeHealth screening kiosk, which…

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Hand hygiene management system PathSpot raises $10.5 million

May 22, 2020

PathSpot, the creator of a real-time hand hygiene management system that protects against the threat and spread of illness with a hand scanner that tracks hand…

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Face mask vending machines expand worldwide, including US

May 22, 2020

Rapid Mask2Go, a New York City based startup, recently introduced its first face mask vending machine to New York City, selling KN95 machines for $4 apiece…

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Robotic kiosk tackles the coronavirus

by Bradley Cooper — Editor, Connect Media

As the world continues to battle the coronavirus,, many technology companies are finding innovative ways to combat the virus,, such as digital signage hand…

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Milwaukee senior care provider sponsors hand sanitizer kiosks in pharmacies

May 20, 2020

Amada Senior Care of Greater Milwaukee is placing hand sanitizer kiosks in several drugstore pharmacies for public use to promote sanitation in response to the…

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Agora Brands Group Announces New Marketing Initiative with Networld Media Group

The campaign gives Networld Media Group’s highly targeted audience access to Agora Brands Group’s artificial intelligence interactive avatar technology that is…

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Building the Customer Experience of the Future

Brick-and-mortar stores still hold supremacy, but it is important that they make an effort to keep up with market trends. One of the fastest growing trends in…

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