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Customer Experience News & Media

Zivelo integrates Epson receipt printers

October 1, 2019

Zivelo has integrated the Epson OmniLink TM-T88VI and TM-T88V receipt printers with its self-service, interactive kiosks, according to a press release.

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Amazon plans to offer cashierless technology to other retail stores

October 1, 2019

Amazon is speaking to people about bringing its Amazon Go cashierless technology to other retailers such as airport shops and movie theaters, according to a…

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Remember the beginning user when designing custom kiosk interfaces

by Jeff LeBlanc — Director of User Experience, Advanced Kiosks

Designers need to be aware of the challenges that separate kiosks from websites or mobile apps and adjust the design process accordingly.

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Privacy and civil liberties board studies facial recognition pilot at Las Vegas airport

September 30, 2019

The Privacy and Civil Liberties Oversight Board, a five-member government board created after the Sept. 11, 2001 terror attack, has completed a review of a…

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Sacramento Kings stadium to offer Zippin cashierless checkout

September 30, 2019

Customers at the Golden 1 Center in Sacramento, home of the NBA's Sacramento Kings, will be able to walk in, grab an item and check out in less than 3…

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IRIS introduces high resolution camera scanners

September 27, 2019

IRIS, an information management technology provider, has launched two scanners: IRIScan Desk 5 and IRIScan Desk 5 Pro, according to a press release. This…

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Kastus partners with 3 global providers to protect self-service touchscreens

September 26, 2019

Kastus, an Ireland-based provider of a patented coating applied during the glass manufacturing process to eliminate harmful bacteria, delivering germ-free…

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Clear teams with Mashgin on fully automated concessions at Mets stadium

September 25, 2019

New York Mets fans can now purchase snacks from a self-checkout kiosk at Citi Field, thanks to a collaboration between Mashgin, a provider of self-checkout…

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London chicken restaurant goes 100% kiosk and app ordering

Chiktopia, a London restaurant dedicated to U.S. Southern chicken, harnesses 100% kiosk and app ordering options to offer a counterless restaurant environment…

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Digital signage kiosks and digital displays – what’s the difference?

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

As more businesses and organizations find ways to incorporate technology into their daily operations and offerings to their customers, it's important that they…

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Briggo Coffee partners with AI provider on self-service coffee kiosks

September 23, 2019

Briggo Coffee, which provides self-service coffee kiosks to airports and other locations, has signed an agreement with Foxconn Industrial Internet, a provider…

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Contactless card system comes to Rome transportation POS terminals

September 20, 2019

SIA, a designer and manager of technology infrastructures and services for financial institutions, has created a digital platform that enables passengers in…

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California pizzeria boosts alcohol sales with self-pour beverage dispenser

September 20, 2019

Slice Pizza, a fast-casual in Laguna Beach, California, is boosting its alcohol sales after installing an 18-tap self-pour beverage dispensing system powered…

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Paradies Lagardère joins Freedompay's network

September 19, 2019

Paradies Lagardère, a travel retail and dining provider, has joined Freedompay's DecisionPoint network platform, a consumer-centric commerce platform.

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'HeroMirror' augmented reality photo booth marks 3 years

September 19, 2019

Augmented reality provider INDE is celebrating the third anniversary of the international launch of its kiosk-sized interactive photo booth, "HeroMirror.…

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Why are self-order kiosks on a roll in US restaurants?

Kiosks increase speed of service so customers can take control of placing their order. Tillster has quantified customer peference for self-serve kiosks in fast…

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Touchbistro raises $119.24M to expand payments portfolio

September 18, 2019

Touchbistro, a provider of foodservice iPad and POS payment solutions, has raised CDN$158 million ($119.24 USD) in Series E funding in a round led by Omers…

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How to keep your displays dry during hurricane season

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Destructive weather events like hurricanes can ruin displays, which need to keep running to display emergency messages. You need to take a few precautions to…

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Panasonic to provide additional automated facial recognition gates for passport control in Japan

September 17, 2019

Panasonic Corp. will provide additional automated facial recognition gates for airports in Japan and also for expanded use in departure procedures for foreign…

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Trigo raises $22M to allow retailers to battle Amazon Go

September 16, 2019

Trigo, a computer-vision company providing checkout-free systems to grocery retailers, has raised $22 million in an A Round led by growth fund Red Dot Capital…

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