Customer Experience News & Media

Howard Technology Solutions teams with university and hospital to build ventilators needed by COVID-19 patients

April 15, 2020

Howard Technology Solutions partnered with the University of Southern Mississippi's robotics team and Forrest General Hospital to create a new manual-action…

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DOOH keeps small business alive during COVID-19

by Bradley Cooper — Editor, Connect Media

Many small businesses are hurting due to COVID-19 restrictions. Some DOOH vendors, however, are helping them stay alive by offering free DOOH advertising to…

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Diebold Nixdorf retail expert: It's time to give customers their time back

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Retailers are shifting operating models, and it began well before COVID-19 shuttered stores, and will continue once the retail industry is back and running at…

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Betson teams with AMS on touchless medical machine powered by Vagabond

April 14, 2020

Betson Enterprises, a distributor of arcade, location-based amusement and vending machine equipment, and AMS Vendors, a vending machine manufacturer, announced…

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Bill payment kiosks find more applications as consumers embrace self-service

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

As consumers' preferences regarding payments have evolved over the years, self-service payment solutions, including bill payment kiosks, have emerged and…

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Polish vending association installs machines to dispense safety supplies in response to coronavirus pandemic

April 13, 2020

Residents of Warsaw and Karkow in Poland can buy face masks, gloves and sanitizers from vending machines to allow Poles to comply with a law requiring them to…

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InnerScope Hearing Technologies to launch hearing loss centers at Walmart screening kiosks

April 10, 2020

InnerScope Hearing Technologies Inc., a manufacturer and direct-to-consumer distributor/retailer of FDA-registered hearing aids, personal sound amplifiers…

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Colorado expands vehicle license renewal kiosks

April 9, 2020

Residents in El Paso County, Colorado are now able to renew their license plates at a self-service kiosk inside five King Soopers stores, according to a press…

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Airport kiosk to check passengers’ health

April 8, 2020

Etihad Airways in Abu Dhabi plans to test a kiosk that can detect if passengers have symptoms of a viral illness, according to a msn.com report. The test will…

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Laundry service to extend PayRange mobile payment acceptance

April 7, 2020

PayRange Inc., a network for everyday purchases, and Jetz Service Co., a laundry service and equipment provider operating in 18 Midwestern states, have signed…

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COVID-19 pushes grocery shoppers to self-checkout

April 7, 2020

Nearly two-thirds of consumers are changing their grocery shopping habits in response to the worldwide COVID-19 pandemic, according to a recent consumer survey…

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RoboAds intros digital signage kiosk robot

April 7, 2020

RoboAds Inc. has launched its mobile robotic kiosk with four 55-inch 4K displays. This robot comes with two lidar scanners for 360-degree obstacle avoidance…

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ImageWare awarded biometric identification patent

April 2, 2020

ImageWare Systems Inc., a provider of identity management software, has received a biometric authentication patent from the U.S. Patent and Trademark Office…

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3 messages from ICXA's new director

by David Drain — SVP Events, Networld Media Group

David Drain, SVP of events for Networld Media Group, is also serving as the director of the Interactive Customer Experience Association.

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POPcodes to help clients deliver COVID-19 safety messages at payment kiosks within 48 hours

March 27, 2020

POPcodes, a provider of payment terminal software, is offering to provide personalized, white-labeled versions of its point-of-purchase communication software…

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UK to raise spending limit for contactless card payments due to COVID-19

March 26, 2020

The spending limit for contactless card payments will rise in the U.K. from £30 ($35.91) to £45 ($53.87), with national roll-out on April 1, according to UK…

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Coronavirus jumpstarts self-service innovation worldwide

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The coronavirus has driven self-service technology entrepreneurs to use technology to allow consumers to order and pay for everyday needs without having to go…

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Presto announces free restaurant kiosks to minimize human contact during coronavirus

March 25, 2020

Presto, a Redwood City, California based provider of restaurant kiosks, is providing free kiosks to restaurants to process to-go orders to help restaurants…

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Caliburger adds pay-with-face option amid COVID-19

March 24, 2020

CaliBurger is adding a variety of tools to its Pasadena, California, restaurant to help fight the spread of viruses like COVID-19, according to a press release…

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Orange Barrel Media, IKE Smart City offer free digital advertising during coronavirus pandemic

March 20, 2020

Orange Barrel Media and sister company IKE Smart City are donating airtime on their out-of-home digital signage platforms to support local businesses and…

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