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Customer Experience News & Media

Rapid Scan combines technology and biology to prevent infectious diseases

July 23, 2020

Rapid Scan, a provider of thermal imaging and bio solutions, has launched Rapid Scan biometric camera to help companies protect their business from loss due to…

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Detroit hospital tests health screening kiosks

July 22, 2020

The Henry Ford Health System has teamed with NuVision Technology to launch a pilot of 10 digital health screening kiosks to capture and monitor vital signs…

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Self-service Surge, Step Forward OEMs

Self-service kiosk technology has been on the rise for years, across fast food restaurants, in cinemas and entertainment venues, in banks and across retail…

Presented by Zebra Technologies

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Preparing for the post-pandemic environment will test retailers’ flexibility

by Carl von Sydow

Given public health officials' recommendations regarding social distancing and minimizing contact with individuals outside the household, self-service checkout…

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Livewire Digital updates IoT platform offering touchless interface

July 20, 2020

Livewire Digital has released Vversion 6.2.0 of its Engage IoT platform featuring the latest SmartKonnect touchless interface technology, according to a press…

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PopCom acquires survey technology provider Wyzerr

July 20, 2020

PopCom, an automated retail technology company specializing in vending and kiosk solutions, has acquired game-based survey company Wyzerr, according to a press…

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Westomatic introduces no-touch water and juice refill dispenser

July 20, 2020

Westomatic, a U.K.-based vending equipment manufacturer, has introduced its H2O Hydration Station, a water and juice refill dispenser that uses no-touch…

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Mobile firewood vending machine serves guests in Washington park

July 20, 2020

Moran State Park on Orcas Island in Washington State has installed a vending machine that allows guests to buy firewood, according to the Washington State…

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Passport Technology signs Alberta casinos and introduces self-service kiosks

July 17, 2020

Passport Technology, a provider of casino cash access services internationally, now provides cash and cashless services to half of Alberta casinos with the…

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CyberLink to provide facial recognition to Sentry Health Kiosks

July 16, 2020

CyberLink Corp., a provider of AI and facial recognition technologies, will integrate its facial recognition software development kit FaceMe, into Sentry…

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New virtual summit focuses on innovation, customer experience in self-service, kiosk, vending industries

Networld Media websites, Vending Times and Kiosk Marketplace, are launching a virtual summit that promises to bring attendees the very best in self-service…

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How self-service helps a healing products retailer weather COVID-19

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While the company was initially interested in self-service technology to improve customer convenience, the COVID-19 outbreak has demonstrated how important…

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Vengo Labs to deploy touchless PPE equipment

July 15, 2020

Vengo Labs, a provider of retail kiosk sampling solutions, will deploy touchless retail technology across its network of 1,400 gyms, schools, retail and…

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InHand Networks launches temperature reading kiosk

July 14, 2020

InHand Networks has launched its K16 temperature reading kiosk to help companies deliver a safe environment for their employees and customers, according…

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Ideum teams with National Gallery of Art on touchless kiosk

July 14, 2020

Working with the National Gallery of Art in Washington, D.C., Ideum, an interactive design firm, will design a touchless kiosk that will orient visitors to the…

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How touch technology can design ‘hygienic’ kiosks

by Ian Crosby — Sales & Marketing Director, Zytronic

Self-service kiosks can play a critical role in reducing the risk of microbial infection, as they minimize face-to-face contact and help maintain social…

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QR codes get a new life as COVID-19 recovery spurs contactless payments

by David Jones — Editor, Networld Media Group

The rapid demand for safe, contactless merchant payments has led to renewed interest in QR codes, a payment technology that historically dominated Asian…

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InHand Networks Launches Temperature Reading Kiosk to Helps Business Reopen Safely

As businesses across the country are planning to reopen, InHand Networks has launched InMetrics Temperature Reading Kiosk to help companies deliver a safe…

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Webinar to explore expanding kiosk OEM opportunities

July 9, 2020

Self-service kiosk technology has been on a rapid growth track in recent years across fast food restaurants, cinemas, entertainment venues, banks and retail…

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Advantech launches thermal screening system

July 9, 2020

Advantech, a provider IoT intelligence systems and embedded platforms, has launched its visitor thermal screening system as part of its AI-based infection…

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