Customer Experience News & Media
Connecticut supermarket boosts sales with recipe/coupon kiosk
May 15, 2017
Geissler's Supermarkets in East Windsor, Connecticut uses a recipe/coupon kiosk with a printer and has started printing coupons and hanging them in front of…
read nowVideotel launches interactive digital signage solutions
May 8, 2017
Videotel has launched a variety of interactive solutions, such as the PUSH digital signage solution, designed with a VP71XD media player, inter play harness…
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Special Report: 'tipping point' on the way for restaurant self-serve kiosks
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A special report explores the growing interest by restaurants in self order kiosks. While determining return on investment poses challenges, the market is…
read nowKiosk company imageholders to display finger vein technology at London convention
May 3, 2017
Kiosk manufacturer imageholders will exhibit new finger vein technology by Sthaler at RBTE at London Olympia, May 8-9, according to a press release.
read nowDivDat kiosk no-fee payment model wins accolades from Detroit City Council
April 27, 2017
DivDat Kiosk Network President Jason Bierkle presented his company's no-fee payment model for energy, tax, water and other bills, earning applause from the…
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10 reasons to attend the 2017 ICX Summit
by Christopher Hall — w, t
If you are responsible for improving customer engagement for your organization, here are 10 reasons you should make your way to Texas for the ICX Summit.
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ADA lawsuits targeting kiosks, part 3: assistive technologies make inroads
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Assistive technology for the disabled has improved and become more pervasive in recent years, offering an opportunity for kiosk manufacturers to better serve…
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ADA lawsuits targeting kiosks, part 2: why legal confusion reigns
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A lack of clarity in the Americans with Disabilities Act has led to numerous instances where people with disabilities have encountered problems when trying to…
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Vending/micro market veteran ready to take on Amazon Go
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A vending/micro market veteran has developed a technology, featuring artificial intelligence, he believes will disrupt the consumer goods distribution industry.
read nowSmart Cities Living Lab coming to Dallas
April 3, 2017
The Dallas Innovation Alliance launched the first phase of its Smart Cities Living Lab recently, bringing smart LED lighting, environmental sensors and an…
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Kiosks changing the game in more industries
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A self-serve kiosk that eliminates the wait to order and pay for food at an employee cafeteria is only the latest example of how kiosks are changing…
read nowOlea Kiosks introduces drive-thru kiosk for QSR, fast casual restaurants
March 29, 2017
Olea Kiosks has introduced a drive-thru kiosk for the QSR and fast casual industries. The new device has been dubbed the Detroit in honor of the city that made…
read nowToast partners with Punchh restaurant marketing cloud to improve customer engagement
March 29, 2017
Toast, a restaurant technology platform, has integrated its restaurant POS with the Punchh restaurant marketing cloud to deliver engagement, loyalty and…
read nowElo desktop touch monitor features updated design, full HD resolution
March 28, 2017
Elo recently expanded its M-Series desktop touchmonitor family with the Elo 2002L model featuring an update in design, multitouch capability and full HD…
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How self-serve kiosks can rescue corporate dining — part 2: how the solution came to be
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While self-serve kiosks allow corporate dining locations to eliminate the cashier and improve the speed of service for customers, there had been no…
read nowAmerican Council of the Blind sues Eatsa over kiosk and app access
March 24, 2017
The American Council of the Blind has sued Eatsa, a fast-food chain that uses automated self-service kiosks and ordering apps, over insufficient access…
read nowSelf-order kiosks come to McDonald's in Las Vegas
March 23, 2017
Customers walking to the checkout area of a southwest valley McDonald's can see that the technological future of fast-food ordering and customer service has…
read nowCincinnati area library offers computer-dispensing kiosk
March 22, 2017
The Public Library of Cincinnati and Hamilton County, Ohio has opened up its first laptop kiosk in Walnut Hills—and so far, it's a success, according to…
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How self-serve kiosks can rescue corporate dining — part 1
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The self-serve kiosk rewrites the economics of corporate dining.
read nowNew York State Scenic Byways to install ‘Turning Point Trail’ kiosks highlighting Revolutionary War
March 20, 2017
Lakes to Locks Passage, which promotes local communities as tourism destinations, will install "Turning Point Trail" kiosks which will tell the tale of the…
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