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Customer Experience News & Media

Ford teams with Panasonic to test vehicle key kiosks

March 16, 2017

Ford and Panasonic System Communications Company of North America, a division of Panasonic Corporation of North America, are testing a "smart service kiosk…

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Urban repopulation fuels 'smart cities' kiosks, Olea Kiosks report notes

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The repopulation of urban centers has encouraged governments to improve access to transportation and various types of public information. Smart cities kiosks…

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Gemalto and IER partner on complete self-service airport experience

March 15, 2017

Gemalto, a provider of digital security, and IER, a provider of terminals and integrated solutions for air and rail travel networks, have teamed to create "Fly…

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KioWare for Android now supports KioCall

March 10, 2017

KioWare has released a new video conferencing product for use with kiosks running KioWare for Android. Version 3.11 of KioWare for Android is also now…

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Changing kiosk technology brings new verticals and applications, part 2: the pace accelerates

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Evolving kiosk technology has accelerated innovation, creating more opportunities for kiosks to facilitate tasks for businesses and organizations. Part 2 in…

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Kiosk in Shanghai offers augmented reality technology for trying on makeup

March 7, 2017

A store in Shanghai, China has been inviting customers to use a kiosk equipped with augmented reality facial detection technology that allows them to try on…

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The Venders to provide Rollasole USA rolled-up shoe kiosks

March 7, 2017

The Venders, an automated retailing manufacturer, has signed a deal to be the exclusive provider of custom kiosks to Rollasole USA, a marketer of rolled-up…

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Changing kiosk technology brings new verticals and applications, part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Evolving technology and declining costs create opportunities for kiosks to serve more markets. Industry leaders are keeping a close eye on new verticals and…

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Chick-fil-A debuts new uniforms with augmented reality kiosks

March 3, 2017

Zugara's WSS for Kiosks Virtual Dressing Room software was recently deployed at a Chick-fil-A NEXT event, according to the Zugara March newsletter. Franchisee…

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McDonald's will have 2,500 'Experience of the Future' restaurants in 2017, including ordering kiosks

March 2, 2017

McDonald’s will accelerate its deployment of ordering kiosks in 2017 under a long-term growth plan unveiled during its Company Investor Day presentation.

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Interactive ticket kiosks: Making the movies a blast

The ticket kiosk is a new way to dispense movie tickets more efficiently, saving costs, time, and resources through state of the art technology.

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West Virginia DMV kiosks offer license and registration renewals

March 1, 2017

DMV customers needing to renew their West Virginia driver’s license or vehicle registration can now use one of three self-service kiosks, with more locations…

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Silkron Technology offers interactive kiosk for quick service restaurants

February 27, 2017

Malaysia-based Silkron Technology has introduced its Smart F&B Solution, an interactive kiosk designed to increase revenue and profitability of quick…

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Kiosk translates in sign language to assist hard of hearing customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Juke Slot develops a kiosk that offers sign language for hard of hearing customers, a significant market with special needs. One customer's experience alerted…

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Furniture table doubles as interactive kiosk

February 22, 2017

A new interactive, multi-touch Wingsys TA011 table from Portugal-based Famasete turns a piece of living room furniture into an interactive kiosk, according to…

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How self-serve kiosks get the orders rolling at Burger Boss

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Burger Boss, a fast casual chain in Southern California, has found self-serve kiosks a great tool for engaging customers in creating their orders and in…

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Rwandan solar-powered kiosk company seeks to create Africa's biggest Wi-Fi network

February 20, 2017

African Renewable Energy Distributor, a provider of a mobile solar kiosk for charging phones,  has broadened its offering and now labels itself as a…

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How kiosks make Valentine's Day sweeter for florists, gift card merchants and others

by Elliot Maras — Editor, Automatic Merchandiser

Kiosks play an increasingly important role on Valentine's Day for florists, gift card merchants and others. For florists, Valentine's Day is the single busiest…

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McDonald's ATM dispenses Big Macs for promotion

February 13, 2017

Big Mac lovers who visited a McDonald's eatery in Boston's Kenmore Square recently were able to bypass the counter and instead head straight to an automated…

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Kiosks transform New York subways into literary voting hubs

February 8, 2017

Thanks to the launch of One Book, One New York, running through the month of February, New Yorkers can vote for their  favorite book among five titles right on…

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