NFTouch delivers paperless brochure kiosks to car dealerships

July 27, 2015

Canadian based kiosk manufacturer NFTouch is attempting to reduce paper usage at car dealerships with its kiosk system.

The Force is strong with this kiosk

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Recently, visitors at the EMP Museum in Seattle were faced with the dark side of the Force as they confronted the original Darth Vader suit from the original…

KioWare releases new kiosk software with Chrome support

July 21, 2015

KioWare has announced the release of its latest kiosk software, with built-in Google Chrome support.

Customized greeting cards personally crafted by kiosks

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Sending a birthday or Christmas card can be a daunting task. You go through each card that has an interesting illustration only to open it up and find the…

ICXSummit15: From scavenger hunt to Skydeck, the highlight reel

by Christopher Hall — w, t

From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the…

ICXSummit15: Kiosk, digital signage and mobile payments reduce customer waiting

by Christopher Hall — w, t

Kiosks are one key element in improving overall customer experience and reducing wait times.

How self-service retail kiosks change consumer behavior

by Frank Olea

Self-service checkout technologies are expanding rapidly as shoppers gravitate toward the convenience, efficiency, and small lines that are provided by…

Top customer experience tech honored at ICXSummit15

by Christopher Hall — w, t

The ICX Association earlier this week handed out its 2015 Excellence Awards to 14 winners in the categories of digital signage, kiosk and self-service and…

Kiosks in Retail 101

Self-service kiosks increasingly are becoming a fixture of the retail landscape. As they become more popular, the devices are changing the way retailers serve…

Presented by KioskMarketplace.com

Interactive customer experience technology has to surprise and delight

Customers expect a personalized experience that surprises and delights them, and most will trade bits of information about themselves if they receive something…

Why retail robots are ridiculous

When it comes to the retail market in 2015, the key word is omnichannel. Consumers today need and want the ability to have a shopping experience their way, but…

ID-protection and advertising kiosks expanding network with digital signage software

June 22, 2015

The BroadSign digital signage platform will power Identity Shred shredding kiosks featuring third-party advertising in 200 university locations.

How generational differences impact thoughts on security and self-service

by Laura Miller — Director of Marketing, Kioware

Knowing how millennials and Gen Z-ers feel about data security is a critical component to understanding how, and if, these individuals will be comfortable…

Interactive customer experience technology has to provide value

Consumers with a natural sense of curiosity want to engage with technology, says Eric Vazquez, project manager for Encore Event technologies, but will the…

Super Mario Maker kiosks leap into Best Buy

June 17, 2015

Gamers will be able to craft their own Mario levels using Super Mario Maker kiosks at select Best Buy locations.

Unmanned self-service coffee shop integrates analytics

June 11, 2015

U.K.-based Honest Café, an unmanned self-service coffee shop, announced today it will be utilizing IBM's service Watson Analytics to discover key information.

Interactive customer experience technology has to be natural

Technology should be used in way that's natural for consumers to interact with, and enhance the brand story, rather than be the story itself, says Ben Putland…

Credit union measures customer satisfaction with HappyOrNot kiosks

June 10, 2015

If you're happy and you know it, choose the smiley face. Langely Credit Union is utilizing HappyOrNot kiosks to measure customer satisfaction and happiness.

Interactive customer experience technology has to make sense

Consumers want to interact with technology, but that technology has to make sense for both the business and its customers, says Paula Suarez, director of…

How digital technologies are curing menu-labeling headaches

by Betsy Craig — pres, menutrinfo.com

The technology that drives digital signage menu boards and self-ordering kiosks inside restaurant locations today is being used to maintain nutritional…