Self-order kiosks don’t just help big chains, Long Island fast casual learns

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A Long Island, New York fast casual restaurant has found self-order kiosks improve the customer experience and boost the average ticket size.

MedicSpot kiosks provide telemedicine exams in pharmacies throughout the UK

July 31, 2017

A company called MedicSpot has set up kiosks in pharmacies across the U.K. that connect people to a real physician via a video screen and phone, according to…

How do you get the right data at the right time?

by Bradley Cooper — Editor, Connect Media

Amazon's success proves that those who understand their customers at a deep level will win. At a panel at the recent ICX Summit, Eric Schongalla, manager of…

Toys ‘R’ Us selects Cineplex Digital Media to install kiosks and digital signage

July 27, 2017

Toys "R" Us has selected Cineplex Digital Media to install an in-store digital signage and kiosk network for the retailer's new concept store, according to a…

Redefining automated retailing part 2: Digital media’s key role

Because brick-and-mortar retailers have proven the effectiveness of digital media, the self-serve retail industry has a road map to follow in using this…

Micro market provider to implant its employees with microchip technology

July 25, 2017

Three Square Market, a micro market provider known as 32M, will implant its employees with chip technology to enable them to make purchases in the company…

Tax payment kiosk error causes incorrect late fees in Virginia

July 24, 2017

A new tax payment kiosk in Albemarle County, Virginia recently caused some residents to receive late-payment notices because of an incorrect posting date…

Kiosk presents local history at western New York travel plaza

July 24, 2017

The new Quicklee's Travel Plaza in Avon, New York features an electronic kiosk that will provide information about 18 historical photographs that decorate the…

Hands-only CPR instructional kiosks coming to Dayton, Ohio

July 20, 2017

Two interactive kiosks that show people how to perform hands-only CPR will be installed in Dayton, Ohio, according to WKEF-TV.

Biometric technology Part 2: Clear's identity screening at airports paves way for more applications

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Clear, a technology company authorized by the government to provide biometric identity screening at airports, has expanded to 23 U.S airports, marking one of…

Link NYC and UK Wi-Fi kiosks destined for more extensive public projects

July 18, 2017

Intersection, the company managing the Link Wi-Fi kiosk projects in London and New York City, plans to upgrade the kiosks to support everything from augmented…

Subway announces self-order kiosks in 12 pilot locations

July 18, 2017

Subway has formally announced its "fresh forward" design that includes self-order kiosks in 12 pilot locations, along with digital menu boards and Samsung Pay…

Using Interactive Digital Signage to Increase Customer Engagement

As individuals continue to utilize mobile devices as their primary source of information, they increasingly expect instant access to information at the sight…

How Can Kiosks Help Your Business? A Look Into Custom Kiosk Design

While some businesses are able to meet their specific goals with out-of-the-box solutions, many businesses need a solution as unique as their service or…

Best Practices for Deploying an Interactive Outdoor Kiosk

While many self-service kiosks are located inside, there are a number of use-cases where interactive outdoor kiosks will drive the best ROI. These kiosks are…

NEXTEP Systems teams with LevelUp on POS integration

July 13, 2017

NEXTEP Systems, a provider of self-order POS solutions, has partnered with LevelUp, a U.S. mobile payment platform, to make the ordering experience faster and…

Memphis, Tennessee utility suspends bill payments at kiosks due to billing glitch

July 11, 2017

The Memphis Light, Gas & Water Division in Memphis, Tennessee suspended payments at 187 self-service kiosks Monday after a rumor and a glitch sent…

How new technologies will redefine the automated retailing experience, part 1

Interest in creating enhanced user interactivity at the point of purchase coupled with the availability of new payment options, as well as interest in more…

As virtual and augmented reality unfold, kiosks play a role

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

VR and AR will find a place in retail environments faster than in the homeowner market. But for this to happen, retailers need to add value.

Fresh food vendor teams with USA Technologies to enable contactless payments

June 30, 2017

USA Technologies, a provider of cashless and mobile transactions in self-serve retail, is partnering with JuiceBot, a California based technology company…