Customer Experience News & Media
Kiosk translates in sign language to assist hard of hearing customers
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Juke Slot develops a kiosk that offers sign language for hard of hearing customers, a significant market with special needs. One customer's experience alerted…
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Furniture table doubles as interactive kiosk
February 22, 2017
A new interactive, multi-touch Wingsys TA011 table from Portugal-based Famasete turns a piece of living room furniture into an interactive kiosk, according to…
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How self-serve kiosks get the orders rolling at Burger Boss
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Burger Boss, a fast casual chain in Southern California, has found self-serve kiosks a great tool for engaging customers in creating their orders and in…
read nowRwandan solar-powered kiosk company seeks to create Africa's biggest Wi-Fi network
February 20, 2017
African Renewable Energy Distributor, a provider of a mobile solar kiosk for charging phones, has broadened its offering and now labels itself as a…
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How kiosks make Valentine's Day sweeter for florists, gift card merchants and others
by Elliot Maras — Editor, Automatic Merchandiser
Kiosks play an increasingly important role on Valentine's Day for florists, gift card merchants and others. For florists, Valentine's Day is the single busiest…
read nowMcDonald's ATM dispenses Big Macs for promotion
February 13, 2017
Big Mac lovers who visited a McDonald's eatery in Boston's Kenmore Square recently were able to bypass the counter and instead head straight to an automated…
read nowKiosks transform New York subways into literary voting hubs
February 8, 2017
Thanks to the launch of One Book, One New York, running through the month of February, New Yorkers can vote for their favorite book among five titles right on…
read nowDelta SkyMiles offers preferred rate for customers using biometric screening kiosks
February 8, 2017
Delta SkyMiles members can receive a preferred rate for using Clear biometric screening kiosks due to an affinity partnership between Delta Airlines and Clear…
read nowCleveland, Ohio college has kiosks for personalized greeting cards
February 6, 2017
Students at Case Western Reserve University in Cleveland, Ohio can choose from over 4,000 card designs to customize their own greeting cards at a kiosk owned…
read nowHealthier Living Through Kiosks
PROVISIO’s SiteKiosk software is helping to drive the expansion of healthcare kiosks throughout Latin America.
Presented by PROVISIO LLC
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UFood Grill's self-serve kiosk recognizes customers' faces
by Elliot Maras — Editor, Automatic Merchandiser
UFood Gill's firsts stand-alone restaurant features a self-order kiosk that can remember the customer, thanks to facial recognition.
read nowRobotic coffee kiosk using Mitsubishi 6-axis arm opens in San Francisco
January 31, 2017
Cafe X, a robotic coffee kiosk, has opened for business in San Francisco’s Metreon mall, according to The Wall Street Journal. Customers can tap their desired…
read nowBiometric screening kiosks coming to Atlanta, Minneapolis/St. Paul and Los Angeles airports
January 30, 2017
Clear, a biometric company with screening kiosks at 19 airports and sports arenas, will be expanding to three more airports by the end of March: Atlanta…
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Micro markets: the self-service supermarket in the lobby
by Frank Olea
Micro markets are expanding rapidly across worksites and heavily trafficked areas because they provide a large variety of fresh and high quality food and…
read nowKFC to launch 5,000 kiosks with facial recognition to predict customers' orders in China
January 27, 2017
A KFC restaurant in Beijing now boasts a kiosk tapping facial recognition software to predict what a customer might order, according to Natural News. The…
read nowKiosk manufacturer imageHOLDERS teams with Keytree to enclose voice controlled Amazon Dot in its Full Integration Kiosk
January 26, 2017
Kiosk manufacturer imageHOLDERS has teamed with Keytree, a technology consultancy, to securely enclose the voice controlled Amazon Dot within its Full…
read nowTourism agency deploys virtual reality kiosks at India’s major airports
January 18, 2017
Kerala Tourism is deploying virtual reality kiosks at major Indian airports this year, accoding to the Business Standard in India. Nandakumar K P, deputy…
read nowMCNEX unveils smart display customer information system
January 17, 2017
MCNEX has launched its Smart Digital Information Display system, which is a designed to provide custom interactions with customers based on age, gender and…
read nowNEC releases two desktop monitors with ultra-narrow bezels
January 17, 2017
NEC Display Solutions has launched two desktop monitors: the 22-inch MultiSync E221N-BK, and the 24-inch MultiSync E241N-BK. The monitors feature IPS panels…
read nowGoMoto and DriveItNow to showcase customer engagement solutions at National Automobile Dealers Association Convention Jan. 26-29
January 17, 2017
DriveItNow, a provider automotive digital retailing technology, and GoMoto, a provider of cloud-based customer engagement solutions, will participate in the…
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