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Customer Experience News & Media

The case for mobile payments in unattended retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Mobile payments continue to expand, making it important for operators of unattended retail equipment to invest in the technology. A speaker at the National…

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Omron Electronic Components offers facial recognition module

March 28, 2018

Omron Electronic Components LLC has introduced its B5T-007001 (HVC-P2) facial recognition module to add facial recognition capability to kiosks and…

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Walmart to expand CarSaver car-selling kiosks

March 27, 2018

Walmart is increasing the number of store locations with a CarSaver car-selling kiosk, according to Adweek. In an email to the publication, a Walmart rep…

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Texas school district installs service excellence kiosks

March 26, 2018

The Ysleta Independent School District in El Paso, Texas, has introduced service excellence kiosks at every campus and central office in an effort to provide…

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Perch announces mixed-reality marketing platform for in-store digital campaigns

March 23, 2018

Perch, an interactive platform for interactive retail marketing, announced its new mixed-reality marketing platform for in-store digital campaigns, according…

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Winning profiles in retail customer personalization

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Retailers that engage customers using today's highly sophisticated digital and mobile tools are finding that these initiatives deliver greater customer…

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Amazon happy with customer response to cashierless store, but guarded about future plans

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While encouraged by customer response, Amazon isn't ready to announce much about plans for its innovative cashierless store concept. The company is making sure…

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Bell and Howell introduces BH QuickCart

March 16, 2018

Bell and Howell has introduced a "buy online pick up in store" click-and-collect system designed for big box stores, warehouse clubs and other category…

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Pursuant Health taps digital media specialist to upgrade in-store pharmacy kiosk advertising

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Pursuant Health recently integrated Vistar Media's platform to upgrade its media players and ad serving software on its kiosks, enabling advertisers to…

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Reis & Irvy's frozen yogurt, ice cream machines to accept cryptocurrency

March 13, 2018

Reis & Irvy's frozen yogurt and ice cream machines will soon accept cryptocurrencies, according to a press release. 

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The top 5 POS features for self-service in stadiums and arenas

A self-serve point-of-sale system can shorten lines and create a smoother, more enjoyable experience for the fans in stadiums and arenas

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Contactless-only card readers installed in German self-service machines

March 12, 2018

Card4Vend GmbH, working with acquiring partner Six Payment Services, has installed Germany's first unattended contactless-only payment modules for acceptance…

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Entrepreneur develops kiosk solution for e-commerce retailers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Dawn Dickson has taken it upon herself to develop both hardware and software to enable kiosks to dispense consumer products and provide useful data about the…

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Advanced Kiosks intros new self-service, multi-touchscreen kiosk

March 6, 2018

Advanced Kiosks has introduced the Island Kiosk, a self-service solution that can accommodate up to four touchscreen kiosk stations and two printers, according…

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KioWare teams with Storm Interface on assistive technology

March 6, 2018

KioWare has introduced an integrated platform support for ADA compliance for Storm Interface assistive technology products, according to a press release.

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Force sensing brings intuitive functionality to interactive touchscreen kiosk applications

by Ian Crosby — Sales & Marketing Director, Zytronic

Kiosk owners can retrofit force sensing by updating the firmware and adapting their application software to respond appropriately.

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Habit Restaurants to develop kiosk ordering system

March 2, 2018

Habit Restaurants Inc. in Irvine, California, will develop a kiosk ordering system and digital mobile app and test breakfast menu items, according to the…

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Indian airport tests check-in kiosk on passenger buses

March 2, 2018

The Bangalore Metropolitan Transport Corporation, in collaboration with the Bengaluru International Airport in Bangalore, India, has installed an automated…

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AI powers automated retail machine's interactivity

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Using artificial intelligence, the Vicki from ViaTouch Media lets shoppers take products from a shelf and examine them before making a purchase. The customer…

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Limited-service restaurants take the lead with self-order kiosks as technology evolves

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Most observers expect self-service progress to continue in the restaurant space as both kiosk hardware and software evolve to make the ordering experience more…

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