Self-order technology helps fuel QSRs' growth

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurant tech experts at Omnivore, Rosnet, Givex and Kallpod tell QSR leaders what to watch when it comes to technology investment.

6 tips for boosting customer engagement at your kiosks

by Andrew Savala — CEO, KioskSimple

The purpose of a self-serve kiosk attract screen is to get the customer to interact with the kiosk, not to feed them a lot of information. Kiosk designers and…

Cbord taps Xenial for omnichannel campus dining experience

April 2, 2019

Cbord is teaming up with Xenial, a restaurant and food service management technology provider, to deploy self-serve kiosk solutions for a seamless order and…

Flash Order, Square partner on DIY self-order kiosk app

April 2, 2019

Digital ordering startup, Flash Order, and POS provider, Square, have collaborated on an app for do-it-yourself self-order kiosks.

Digital transformation: What does it really mean?

by Bradley Cooper — Editor, Connect Media

Digital transformation is an often misunderstood topic. It's not about the tech; it's about the people.

As the housing market stays strong, real estate kiosks offer 24/7 sales assistance

Designed to take on a multitude of tasks — from initial information gathering, to checking in for an appointment, and browsing listings—real estate kiosks can…

Parking kiosk confuses users in New Hampshire; lawmakers want to replace it

March 29, 2019

Lawmakers in Keene, New Hampshire, are considering removing a parking kiosk after merchants complained that residents are having problems using it, costing…

Cleveland Better Business Bureau warns against bitcoin kiosk bill-paying scam

March 27, 2019

Sue McConnell of the Cleveland Better Business Bureau has warned people to be wary of scammers who contact people and tell them to pay their overdue bills at a…

ICX Association extends Elevate Awards deadline to April 15

March 27, 2019

The Interactive Customer Experience Association is extending the deadline for submissions for its annual Elevate Awards. The new deadline is midnight on…

Peerless-AV teams with Vsblty Groupe Technologies Corp on smart city kiosk

March 26, 2019

Vsblty Groupe Technologies Corp., a retail software and technology company that provides audience measurement using machine learning through computer vision…

McDonald’s to acquire personalization and decision logic tech provider for menu boards and kiosks

March 25, 2019

McDonald's Corporation will acquire Dynamic Yield Ltd., a provider of personalization and decision logic technology, to improve its customer experience…

How restaurants can make digital pay off

by Bradley Cooper — Editor, Connect Media

If your restaurant is struggling to get digital marketing set up, you aren't alone. Panelists at the Restaurant Franchising & Innovation Summit shared key…

Self-serve kiosks reduce friction, but IoT learning can throw a curve

IoT is an exciting playground as machines are being built that do things faster, more accurately, and at a fraction of the cost than ever before. But customer…

Ecoatm expands to the UK, launches 18 phone trade-in kiosks

March 21, 2019

Ecoatm, which has diverted over 19 million phones from landfills in the U.S., has expanded internationally with the introduction of 18 new phone recycling…

Why the time is now for restaurants to embrace AI, VR

by Bradley Cooper — Editor, Connect Media

Panelists at the Restaurant Franchising & Innovation Summit argued that for restaurants, whether big or small, the time to adopt innovative tech like AR, VR…

Looking to win in 'everywhere commerce'? Watch out for the 'cones'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

To succeed in "everywhere commerce," brands need to first provide industry-standard technology, with easy and effective local marketing to provide a consistent…

Byte Foods becomes Byte Technology, allowing retailers to use its unattended merchandisers

March 20, 2019

Byte Foods, a San Francisco based refreshment services company that provides refrigerated merchandisers to businesses to allow employees to pay using a…

Forward-thinking restaurant operators hash out self-service technology issues

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of technology pioneers at the Restaurant Franchising & Innovation Summit in Louisville discussed issues such as kiosk integration with mobile orders…

Eatsa releases technology to support virtual restaurants; Deliveroo becomes first user

March 15, 2019

Eatsa, the restaurant technology provider, has announced a new suite of products for virtual restaurants and delivery-only operators.

Indiana jail installs video kiosks for visitors

March 14, 2019

The Allen County, Indiana Jail has introduced 10 kiosks equipped with video communication to allow visitors to communicate with inmates, allowing the jail to…