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Customer Experience News & Media

ETouchMenu strikes up strategic partnership with Ingenico

October 19, 2018

ETouchMenu, a subsidiary of House Advantage LLC, has announced a strategic partnership with Ingenico Group that leverages the technology firm's mobile…

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Choice Market to allow automatic checkout in new convenience store

October 16, 2018

Denver-based Choice Market has announced plans for a multimodal convenience store format with autonomous checkout, to be built on the site of a former…

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Diebold Nixdorf confab shares strategies for tapping multiple ecosystems

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Diebold Nixdorf International Management Seminar encouraged attendees to focus on their customers' "connected commerce" journey, an experience that…

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Product sampling and fundraising kiosk installed in Georgia high school

October 10, 2018

Students at Milton High School in Milton, Georgia, can now purchase school supplies and other items from a self-serve kiosk stocked by local organizations…

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West Virginia DMV adds more license, registration renewal kiosks

October 9, 2018

The West Virginia Division of Motor Vehicles is expanding its fleet of kiosks for drivers license and vehicle registration renewals, adding two more locations…

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New York City restaurant Let's Poké offers self-order touchscreens

October 5, 2018

Let's Poké, a New York City restaurant that features fresh ingredients and allows customers to build their own entrée, now provides two touchscreens at the…

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EyeLock completes integration with Genetec access control platform

October 4, 2018

EyeLock LLC, a provider of iris-based identity authentication solutions, has completed an integration with the Genetec Security Center Synergis access control…

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Successfully Deploying Outdoor Digital Signage, Menu Boards & Kiosks

Customer-facing screens are becoming increasingly prevalent outdoors, but it’s important to work with a partner who is familiar with all the factors that may…

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Panasonic launches self-order kiosk solution for restaurants

October 3, 2018

Panasonic System Solutions Co. of North America has launched its new turnkey self-order kiosk solution to provide restaurants an immersive, customized and…

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Chinese technology firms develop facial recognition for hotel check-in and payment

September 28, 2018

Shiji Group, a network solutions provider for hotels, working with Fliggy, the travel service of Alibaba, has integrated facial recognition for hotel check-in…

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Reno DMV to have nation’s first drive-up self-serve kiosk

September 27, 2018

Construction has begun on a new Department of Motor Vehicles building in Reno, Nevada, which will have a drive-up self-serve kiosk, which officials claim will…

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Telehealth provider 19Labs introduces digital health center for employers

September 26, 2018

photo courtesy of 19Labs 19Labs, a provider of point-of-care solutions, has introduced its Gale Digital Health Center to enable employers to offer…

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Worldline delivers Tiffany & Co. vending machine in the UK

September 26, 2018

Photo courtesy of Worldline Worldline, a provider of payment and transaction services, has delivered the first U.K. unattended Valina payment…

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California to expand automated prescription kiosks following test

September 25, 2018

California Governor Jerry Brown recently signed a bill to expand the use of automated patient delivery systems in California, which will allow ScriptCenter…

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Palmer Digital Group introduces retail checkout self-service kiosk

September 24, 2018

Image courtesy of Palmer Digital Group Palmer Digital Group, a newly-formed division of Industrial Enclosure Corp., a display and electrical enclosure…

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New Delhi installs self-serve kiosk for filing theft reports

September 24, 2018

The municipal council in India's capital city, New Delhi, has introduced a police kiosk where citizens may file theft complaints without the help of personnel…

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ID Tech debuts small EMV contactless reader

September 21, 2018

ID Tech, a payment solutions provider, is debuting Kiosk IV, which the company believes to be the smallest EMV contactless reader available to the…

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DVI Solutions takes Videotel Digital international with Southeast Asia clientele

September 20, 2018

Videotel Digital, an established player in the American digital media market, has partnered with DVI Solutions in Southeast Asia to promote the VP71 XD Digital…

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Zytronic and Cryptera partner on PIN entry through large-format touchscreens

September 20, 2018

Zytronic, a provider of projected capacitive technology touch sensors, announced that a new version of its customized touchscreen is available to support…

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Why customers (and operators) prefer micro markets to vending machines

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Customers simply prefer to examine products up close rather than being separated by the glass barrier of a vending machine. They also like the improved variety…

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