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Customer Experience News & Media

Amazon testing biometric hand scanning technology for Whole Foods rollout: Report

September 4, 2019

Amazon is testing a new biometric payment technology that would allow customers to have their identity confirmed by scanning their hands, according to the New…

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How AI enabled kiosks, robots will make offices healthier, more productive

Newer modalities of services will occur in businesses via AI-powered kiosks and robots that are mobile and feature tablets for providing a wide range of…

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IGT sports betting kiosks installed at New York casino

September 4, 2019

Sportsbook 360, Resorts World Catskills Casino Resort's recently opened sports wagering destination in Monticello, New York, has installed International Game…

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Fiserv introduces self-service bank branch kiosk with biometric identification

September 4, 2019

Fiserv Inc., a global provider of payments and financial services technology solutions, has introduced the Interactive Branch Kiosk that gives consumers the…

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Pyramid Computer debuts 4-in-1 self-serve kiosk

September 2, 2019

Pyramid Computer, a manufacturer of self-service kiosks, has launched the polytouch 32 PE4000, which it calls the world's first system to combine four…

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4 BOPIS best practices for the back to school season

Today's consumers want to interact with brands in traditional and nontraditional ways, which is why retailers must excel at integrating their brick-and-mortar…

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The Smart Safe Fact Sheet for Retail

If your company is looking for an innovative solution to reduce the stress that handling cash has on your operations, a smart safe may be the right fit.

Presented by Burroughs, Inc.

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Foot Locker opens NYC Power Store with 'NikePlus' immersive shopping experiences

August 30, 2019

Foot Locker recently held the grand opening of its Power Store in the Washington Heights section of New York City which features immersive shopping…

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South Korean telecom develops multi-lingual, self-serve pharmacy kiosk

August 29, 2019

SK Broadband and Online Pharm have developed a multi-lingual, self-serve kiosk that allows consumers to order and pay for prescriptions and receive medical…

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Concern rising over touchscreen sanitation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

More than 70% of respondents in the U.K. are worried about using public touchscreens due to possible exposure to contamination. The kiosk industry has to a…

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Barbados airport deploys passport kiosks featuring facial recognition

August 28, 2019

The Grantley Adams International Airport in Barbados is now home to 48 self-serve kiosks that let arriving passengers scan passports and have their identity…

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Portuguese work space provider installs networking kiosks for members

August 28, 2019

Avila Spaces, a shared workspace provider in Lisbon, Portugal, recently installed self-serve networking kiosks developed by Partteam & OEM Kiosks, with…

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How self-service ordering kiosks are transforming the QSR environment

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From decreasing congestion to increasing order capacity and personalizing the customer experience, self-service food ordering kiosks are transforming QSRs as…

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Shift4 Payments launches tableside device to boost mobile efficiency in restaurants

August 26, 2019

Shift4 Payments announced a new pay-at table device called Tableside which is designed to help restaurants and other merchants accept mobile orders and…

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Sioux Falls gets another self-serve kiosk for license tag renewals

August 23, 2019

The Sioux Falls, South Dakota county administration building downtown will house a self-serve kiosk for renewing vehicle license tags, according to an Argus…

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'Advancements with Ted Danson' to feature Kastus antimicrobial coating technology

August 22, 2019

Kastus' antimicrobial coating technology will be featured on an upcoming episode of "Advancements with Ted Danson," which will explore breakthroughs in…

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'Times Square Everywhere' – OOH ready to revolutionize retail as we know it

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Out-of-home digital, known as OOH, is making major strides and promises big changes in consumer shopping behavior. Interactive kiosks and digital signage will…

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Carvana installs car vending machine in Los Angeles

August 21, 2019

Carvana, an e-commerce platform for buying and selling used cars, unveiled its newest car vending machine in the Westminster area of Los Angeles, according to…

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As mortgage rates drop, here are 3 ways kiosks can improve the home buying process

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From informational kiosks to thru-glass, digital signage, secure check-in and more, digital real estate kiosks are improving the home buying process by…

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Vehicle registration kiosks available in Florida

August 19, 2019

Polk County, Florida residents can renew vehicle registrations and print a registration card and license sticker at kiosks in both the Davenport and Lakeland…

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