ICX Summit: our customer experience collaboration lab

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Summit in Dallas provided the type of education and networking that benefits people in all segments of the customer…

Decathlon sporting goods retailer enters US with store featuring self-service kiosk

June 10, 2019

Decathlon, a sporting goods retailer with more than 1,500 stores in 49 countries, recently opened its first U.S. location in Emeryville, California, featuring…

Congress holds hearings on facial recognition as criticism grows

June 7, 2019

The U.S Congress held a hearing on facial recognition Tuesday, the second such discussion in two weeks, as critics claim the technology threatens consumer…

American Heart Association advises Atlanta residents of 3 hands-only CPR training kiosks

June 6, 2019

The American Heart Association wants residents of Atlanta to know their city has three hands-only CPR training kiosks, as the organization observes National…

Clear kiosks come to Cincinnati/Northern Kentucky International Airport

June 6, 2019

The Cincinnati/Northern Kentucky International Airport has become the thirtieth airport to partner with Clear, which allows members to verify their identity…

Taco Bell, Bell Canada Smart City Kiosks grab Elevate Awards

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Association honored Taco Bell’s All-Access Self-Order Kiosks by Elo Touch Solutions and Bell Canada Smart City Kiosks…

Cincinnati explores downtown advertising kiosks

June 5, 2019

The city of Cincinnati is looking into deploying digital advertising kiosks downtown, according to the The Enquirer. A city spokesman did not respond when…

College tuition payment kiosks: a flexible and secure solution

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

Digital payment kiosks go a step further than online portals that allow students to pay tuition using a smartphone or a computer.

Trueform Digital introduces smart city kiosks

June 3, 2019

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San Francisco to get its fourth Amazon Go store

June 3, 2019

Amazon Go plans to open its fourth store, in San Francisco, according to the San Francisco Chronicle. The store will be in the financial district at the Three…

Howard Technology Solutions expands into QSR space, will present kiosks at ICX Summit

May 31, 2019

Howard Technology Solutions has expanded into the QSR space and will present its QSR kiosk and kiosk family at the Interactive Customer Experience Summit, June…

Kiosk Marketplace editor reviews 39 kiosk companies at National Restaurant Show

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The National Restaurant Show set another record for kiosk introductions. Kiosk manufacturers have heeded the call from restaurants looking to automate the…

Advanced Kiosks adds video chat and co-browsing to kiosk software suite

May 24, 2019

Advanced Kiosk's ZAMOK video chat software in combination with a webcam, speakers and microphone will offer in-person expert consultations on demand, according…

3 reasons to attend the ICX Summit

by Bradley Cooper — Editor, Connect Media

Keeping up with constant changes in technology can be a major challenge, especially when many solutions also carry a high price tag. ICX Summit can help give…

Omnichannel: A big reason for the cloud shift in restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cloud software allows operators to take an omnichannel approach to improve the speed of service, noted a panel of foodservice executives who shared their…

Partech partners with Goji Systems and Brink POS software on self-order kiosk

May 20, 2019

Partech Inc., a provider of POS solutions to the restaurant and retail industries, announced a partnership with Goji Systems' self-order technology called…

Mastercard teams with Zivelo on AI-driven voice assistant/personalized menu; Sonic Drive-In to pilot

May 17, 2019

Mastercard has partnered with Zivelo LLC to enhance the drive-in and drive-through ordering experience for quick-service restaurants with a…

Roti introduces digital customer experience powered by Eatsa technology

May 16, 2019

Roti Modern Mediterranean, a Chicago based fast casual, has introduced Eatsa's customer experience technology that allows restaurants to process orders from…

The future of cards, contactless and biometrics in payments

With big players like Mastercard and Visa now mandating that all new cards and payment terminals be contactless enabled, global growth of the technology is set…

Zivelo, FreedomPay team up on self-service POS partnership

May 16, 2019

Zivelo LLC is partnering with commerce platform FreedomPay on a fully integrated kiosk POS that provides a secure, fast and convenient payment experience.