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Customer Experience News & Media

Retail display company Onq Solutions named to Inc. 5000

August 19, 2019

Onq Solutions, a manufacturer of custom retail displays, has been named to the Inc. 5000, Inc. Magazine's annual list of America's fastest-growing private…

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Clean Juice opens location with self-serve kiosks

August 15, 2019

Charlotte-based Clean Juice is opening its 75th store three years after opening its first location. Dubbed by the chain as the "store of the future," the unit…

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Georgia town to install smart parking kiosks

August 15, 2019

Roswell, Georgia, will install smart parking kiosks in 38 spaces in the downtown historic district, according to an Atlanta Journal Constitution report. The…

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Improving shopper satisfaction with BOPIS points to kiosk growth opportunity

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Shopper satisfaction with BOPIS continues to improve, especially for purchases made using mobile devices. Automated pick up solutions have proven particularly…

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Choice Market opens self-service grocery machines in Denver

August 13, 2019

Choice Market, which provides fresh quality food from local vendors, has opened the first two self-service Choice Mini Marts in Denver's Mission…

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The many ways digital kiosks make drivers’ lives easier

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

As self-service technology has continued to evolve, digital kiosks have made drivers' lives easier. From purchase to maintenance, testing and parking …

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Florida taproom to feature 40 self-serve ipourit taps

August 12, 2019

Ipourit recently installed 40 self-serve taps at Union Taproom in Winter Haven, Florida, featuring a rotating selection of self-serve craft brews, ciders…

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Virgin Mobile launches Canada-wide kiosk rollout

August 12, 2019

The new Virgin Mobile VIP membership kiosks, which include both self-service and full-service shopping, are being installed across Canada, according to a press…

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Custom 3rd Party Data Integration Services

Custom integration services and connectivity to your brand's third party data. Take your company to the next level with Chepri® custom development…

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Downtown kiosk to provide design vision for Columbus, Ohio

August 9, 2019

A kiosk in downtown, Columbus, Ohio, will offer residents a future vision of their city as part of the city's free Exhibit Columbus exhibition from Aug. 24 to…

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Considerations for UX design for digital kiosk interface

by Jeff LeBlanc — Director of User Experience, Advanced Kiosks

User experience design elements for interactive digital kiosks must be limited and to the point, letting the user accomplish what they want to do quickly and…

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How BOPIS lockers enhance the click-and-collect shopping experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Automated buy online pick up in store (BOPIS) lockers let consumers place orders online and pick up at convenient locations. Use cases include food order pick…

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Boston dry cleaner offers 24/7 pickup kiosk

August 6, 2019

Customers at the Anton's Cleaners, at 116 West Broadway in South Boston, can now pick up orders 24/7, thanks to a pickup kiosk, according to a Boston Patch…

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Sock vending machines launch in San Francisco

August 6, 2019

The Sock Spot, a novelty sock retailer, has launched its first of several automated retail units at Westfield San Francisco Centre, according to a press…

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Which Wich franchisee upgrades with self-serve kiosks

by Bradley Cooper — Editor, Connect Media

One Which Wich franchisee is breaking with the formula by deploying digital signage, kiosks and facial recognition technology.

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Innerscope Hearing Technologies to launch hearing screening retail kiosks nationwide

August 5, 2019

Innerscope Hearing Technologies Inc., a manufacturer and direct-to-consumer distributor/retailer of FDA-registered hearing aids, personal sound amplifiers…

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LinkNYC kiosks collecting anonymous 'thank yous' for random acts of kindness

August 2, 2019

New York City residents who want to send an anonymous thank you note to someone who helped them in a time of need are being invited to do so using the city's…

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Kodak Moments launches photo printing experience to drive retail traffic

August 1, 2019

Kodak Moments, a global provider of photo products and services to retailers, consumers and entertainment properties, has launched the M1 Order Station, a…

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Rite Aid launches virtual health care kiosks

August 1, 2019

The Rite Aid Corporation is launching RediClinic Express, in partnership with InTouch Health, a telehealth company that offers healthcare providers solutions…

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Clicking with Customers: Exceeding Expectations Through Better Digital Experiences

It’s not enough for a restaurant to add technology solutions such as online ordering and self-service kiosks. Those solutions must work together to create a…

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