Fresh food vending operation debuts plastic-free machines, chef-crafted meals in New York City

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Fresh.Bowl, a fresh food vending service provider that features plastic-free machines, launched its first machines throughout New York City following a…

Indian railway station installs free body mass index kiosk

June 24, 2019

The Salem, India railway division has installed a body mass index kiosk at a railway station to allow passengers to check their height, weight and body mass…

Kiosks Enhance Convenience

Convenience Stores (C-Stores) are increasingly using self-service kiosks as a tool to help them gain a competitive edge, and are reporting increased revenue…

HappyOrNot ‘Smiley’ kiosks achieve 1 billion feedbacks

June 20, 2019

HappyOrNot, the company behind the globally recognized "Smiley" feedback system — four green-to-red buttons — has achieved 1 billion feedbacks.

Texas Dairy Queen franchisee pioneers self-order kiosk

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Michael Clarke, a Texas Dairy Queen franchisee, recently became the chain's first franchisee to introduce self-order kiosks and has boosted tickets in high…

Perch teams with Vodafone on retail digital experiences

June 19, 2019

Perch, a provider of physical and digital displays for retail marketing, is teaming up with Vodafone Business to provide digital experiences in stores via IoT…

Depending on Data

Businesses are increasingly reliant on instant access to data, but managing the flow can be a challenge without the right equipment.

Presented by IBASE Technology Inc.

Albertsons Companies deploys Toshiba’s self-checkout systems

June 18, 2019

Albertsons Companies is deploying Toshiba's self-checkout systems to reduce wait time, enable faster payment, improve operational throughput and reduce…

Cashierless stores? The jury's still out but self-service is coming despite challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Panelists at the Interactive Customer Experience Summit agreed cashierless technology has a role to play in retail, but it will not remove the human element.

Kiosk idle timeout: what happens when they walk away?

by Andrew Savala — CEO, KioskSimple

Kiosk providers we also must plan for what we'll refer to as the "sad path," which is when the customer deviates from the expected behavior.

Customers adapting to kiosks, but acceptance not uniform in all scenarios

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts who have introduced kiosks in various types of settings shared their ideas on how to make sure kiosk deployments are effective for customers…

Checkout-free technology provider Zippin opens remodeled San Francisco store

June 12, 2019

Zippin, a provider of checkout-free technology, this week opened its remodeled cashierless store  in San Francisco’s "East Cut" neighborhood, near the…

ICX Summit: our customer experience collaboration lab

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Summit in Dallas provided the type of education and networking that benefits people in all segments of the customer…

Decathlon sporting goods retailer enters US with store featuring self-service kiosk

June 10, 2019

Decathlon, a sporting goods retailer with more than 1,500 stores in 49 countries, recently opened its first U.S. location in Emeryville, California, featuring…

Congress holds hearings on facial recognition as criticism grows

June 7, 2019

The U.S Congress held a hearing on facial recognition Tuesday, the second such discussion in two weeks, as critics claim the technology threatens consumer…

American Heart Association advises Atlanta residents of 3 hands-only CPR training kiosks

June 6, 2019

The American Heart Association wants residents of Atlanta to know their city has three hands-only CPR training kiosks, as the organization observes National…

Clear kiosks come to Cincinnati/Northern Kentucky International Airport

June 6, 2019

The Cincinnati/Northern Kentucky International Airport has become the thirtieth airport to partner with Clear, which allows members to verify their identity…

Taco Bell, Bell Canada Smart City Kiosks grab Elevate Awards

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Association honored Taco Bell’s All-Access Self-Order Kiosks by Elo Touch Solutions and Bell Canada Smart City Kiosks…

Cincinnati explores downtown advertising kiosks

June 5, 2019

The city of Cincinnati is looking into deploying digital advertising kiosks downtown, according to the The Enquirer. A city spokesman did not respond when…

College tuition payment kiosks: a flexible and secure solution

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

Digital payment kiosks go a step further than online portals that allow students to pay tuition using a smartphone or a computer.