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Customer Experience News & Media

How LinkNYC kiosks improve the quality of life in the Big Apple

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Link shared its feedback on how its digital signage kiosks aren't just providing services, they are also boosting quality of life for residents.

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Standard Cognition raises $11.2M to develop autonomous checkout, hires 2 executives

July 18, 2018

Standard Cognition, developer of an autonomous checkout system for retailers, has raised an additional $5.5 million in seed funding from CRV, bringing the…

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Ron Bowers reflects on the high points of kiosk industry history and its future opportunities as he passes the baton

Retiring after nearly 35 years in the self-service industry, Ron Bowers shares his ideas about the kiosk industry's top accomplishments and its greatest…

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Museum of Natural and Cultural History rolls out kiosk with IntuiLab software

July 16, 2018

The Museum for Natural and Cultural History at the University of Oregon has deployed an interactive touchscreen kiosk to show off historical Mesoamerican maps.

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Restaurant self-order revolution shifts into high gear: Are you prepared?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The pioneer stage has ended for restaurant self-serve kiosks, and adoption has shifted into high gear. The time has come for all serious players in the…

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Amazon India to offer VR kiosks to promote Prime Day merchandise

July 11, 2018

Amazon India will offer virtual reality kiosks in 10 locations to promote Prime Day next week, according to Venture Beat.

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Canada's Yukon territory gets its first free Wi-Fi access kiosk

July 10, 2018

The first free Wi-Fi access kiosk in the Yukon in northern Canada has been installed at the corner of Main Street and Second Avenue in Whitehorse. The kiosk…

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Taco Bell to install self-order kiosks in all stores in 2019 under its All Access initiative

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Rafik Hanna, senior director of Taco Bell’s All Access, shared insight on how the QSR is transforming to drive a best-in-class customer experience and why…

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RFID technology provider introduces self-service top-up stations

July 9, 2018

The self-serve top-up station is designed for events. Photo courtesy of Token Token, an RFID technology provider for events, has introduced…

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The Present-Day Kiosk and Its Benefit to Today's Consumer

Kiosks are an effective tool in branding efforts targeting the modern connected consumer. Offering customers everything from convenience to personalization…

Presented by Frank Mayer and Associates, Inc.

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American Legion kiosk carries veterans' stories

July 5, 2018

Visitors to the American Legion Hall in Sergeant Bluff, Iowa, can now read about military veterans' stories going back 100 years on a touchscreen kiosk…

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Colorado state parks introduce payment kiosks

July 3, 2018

Payment kiosks are being installed in Colorado state parks, according to the Journal-Advocate. The kiosks, which take credit cards and print receipts, augment…

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Miami installs kiosks to allow residents to grade city employees

July 2, 2018

The city of Miami has installed kiosks at City Hall and the Miami Riverside Center that allow visitors to give feedback on city employees, according to the…

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Warner Bros. inks same-day DVD, Blu-ray Disc release agreement with Redbox

June 28, 2018

All new Warner Bros. DVD and Blu-ray Disc titles will now be available at Redbox kiosks the same day as their retail sell-through dates. The agreement also…

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Canadian airport introduces inspection kiosks, declaration mobile app

June 28, 2018

Travelers at the Winnipeg Richardson International Airport can now scan their travel documents at a primary inspection kiosk, according to an announcement from…

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Human image sensing technology makes big strides; Omron steps forward

by Ben Wheeler — President, KioskGUY.COM

One of the most powerful biometric identification tools have come across at trade shows recently is the HVC-P2 from Omron Electronic Components LLC, an…

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Key Takeaways from a recent QSR’s Corporate Worldwide Convention

Our retail team just returned from a leading QSR’s Worldwide Convention, an invite-only event where we had the opportunity to demo our kiosks for more than…

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The Three Ways Kiosks Will Change QSRs as We Know It

Here are the three ways that the kiosk will change quick service restaurants as we know it.

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ADUSA Inc. teams with LevelUp to enable mobile payment at kiosks

June 27, 2018

ADUSA Inc., a provider of self-service kiosk software, has announced its partnership and integration with LevelUp, a mobile loyalty, payment and ordering…

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Does your business need a self-service solution?

by Chris Gilder — Founder/CEO, Meridian

Self-service kiosks are rapidly becoming the solution for many of these problems across a multitude of industries and use cases. Here are some questions to…

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