Beyond the storefront: ARKI keynote explores future of autonomous commerce

by Richard Slawsky — Editor, Connect Media

Linda Johansen-James, founder and CEO of International Retail Group, will keynote, "Retail Without Walls: The Rise of Autonomous Commerce," at the upcoming…

Behavior-Led Innovation: How Consumer Behavior Drives the Future of Retail

Retail innovation starts with the customer. As shopping behaviors evolve, they reshape expectations and influence how retailers design experiences and…

Presented by Toshiba Global Commerce Solutions, Inc.

A Smarter Approach to Inventory Optimization Using AI

AI is giving specialty retailers greater visibility into inventory performance and changing demand. This blog explores how AI can strengthen forecasting and…

IBASE IB966 3.5-Inch SBC Delivers Up to 180 TOPS for Next-Gen Edge AI

IBASE Technology Inc. unveiled the IB966, a high-performance 3.5-inch single board computer powered by Intel® Core™ Ultra Series 3 processors. Delivering up to…

Viva Republica plans facial recognition payments at cinema kiosks

September 22, 2026

South Korean financial technology company Viva Republica, operator of the Toss app, has partnered with cinema chain CJ CGV to introduce facial recognition…

Beyond the kiosk: Why AI in retail still needs a human purpose

We’re moving from technology that waits for the customer to figure out what to ask toward systems that can participate in the conversation, but the opportunity…

Boston Logan pilots AI hologram concierge

by Richard Slawsky — Editor, Connect Media

Boston Logan International Airport has introduced a life-size artificial intelligence hologram designed to help passengers navigate the airport, check security…

CTS founder Sandra Nix on AI, kiosk evolution and what makes self-service deployments succeed

by Richard Slawsky — Editor, Connect Media

Kiosk Marketplace recently spoke with Nix in an email interview about how self-service has changed and more.

What's Next for Grocery: Kroger and Toshiba Talk AI, Computer Vision, & Smarter In-Store Experience

AI and computer vision are creating new opportunities to transform grocery operations and customer experiences. This video explores how Kroger and Toshiba…

Cashierless robot store highlights automation at Beijing conference

August 20, 2026

A cashierless convenience store demonstrated at the 2026 World Robot Conference in Beijing showed how multiple robots could complete an entire retail…

Sainsbury's pauses facial recognition system after customer wrongly accused

August 19, 2026

British supermarket chain Sainsbury's has temporarily suspended facial recognition technology at its East Dulwich store in London after employees wrongly…

Morrisons to deploy Everseen AI in 200 UK stores

August 10, 2026

Major U.K. supermarket chain Morrisons has entered a long-term partnership with Cork, Ireland-based Everseen to introduce computer-vision technology at its…

The Influence of AI in Sustainable Retail Operations

Artificial intelligence is helping retailers strengthen sustainable operations through smarter decision making. This blog explores how AI improves demand…

Let's Talk Retail Episode 7: Part 3: How a Mobile First Strategy Enhances the Retail Journey

Retailers make stronger business decisions when they have a clear understanding of customer needs and market conditions. This episode explores how customer…

5 small kiosk trends worth watching

by Richard Slawsky — Editor, Connect Media

Artificial intelligence may dominate the conversation around self-service, but many of the technologies quietly reshaping kiosk deployments have nothing to do…

Korean beauty retailer deploys AI kiosks for international customers

July 9, 2026

CJ Olive Young, South Korea's largest health and beauty retailer, is deploying artificial intelligence-powered kiosks in its stores to improve the shopping…

The touchscreen isn't going away. It's getting company

by Richard Slawsky — Editor, Connect Media

As AI, voice interfaces, biometrics, QR codes and mobile technologies reshape self-service, some have questioned whether the touchscreen is becoming obsolete.

Nayax adds AI tools to MoMa management app

July 7, 2026

Payments and loyalty platform provider Nayax has introduced an AI layer for MoMa, its mobile management app for unattended and self-service operators, to help…

CMI211-1005 Expandable Edge AI Computer with Up to 99 TOPS

Integrating CPU, GPU, and NPU computing engines, the system delivers up to 99 TOPS of AI performance to accelerate real-time inference, intelligent data…

Queue raises $12.6M to expand robotic pharmacy kiosks

July 1, 2026

Palo Alto-based startup Queue has raised $12.6 million in seed funding to accelerate deployment of its autonomous pharmacy kiosks, which are designed to…