Cashierless robot store highlights automation at Beijing conference

August 20, 2026

A cashierless convenience store demonstrated at the 2026 World Robot Conference in Beijing showed how multiple robots could complete an entire retail…

Sainsbury's pauses facial recognition system after customer wrongly accused

August 19, 2026

British supermarket chain Sainsbury's has temporarily suspended facial recognition technology at its East Dulwich store in London after employees wrongly…

Morrisons to deploy Everseen AI in 200 UK stores

August 10, 2026

Major U.K. supermarket chain Morrisons has entered a long-term partnership with Cork, Ireland-based Everseen to introduce computer-vision technology at its…

The Influence of AI in Sustainable Retail Operations

Artificial intelligence is helping retailers strengthen sustainable operations through smarter decision making. This blog explores how AI improves demand…

Let's Talk Retail Episode 7: Part 3: How a Mobile First Strategy Enhances the Retail Journey

Retailers make stronger business decisions when they have a clear understanding of customer needs and market conditions. This episode explores how customer…

5 small kiosk trends worth watching

by Richard Slawsky — Editor, Connect Media

Artificial intelligence may dominate the conversation around self-service, but many of the technologies quietly reshaping kiosk deployments have nothing to do…

Korean beauty retailer deploys AI kiosks for international customers

July 9, 2026

CJ Olive Young, South Korea's largest health and beauty retailer, is deploying artificial intelligence-powered kiosks in its stores to improve the shopping…

The touchscreen isn't going away. It's getting company

by Richard Slawsky — Editor, Connect Media

As AI, voice interfaces, biometrics, QR codes and mobile technologies reshape self-service, some have questioned whether the touchscreen is becoming obsolete.

Nayax adds AI tools to MoMa management app

July 7, 2026

Payments and loyalty platform provider Nayax has introduced an AI layer for MoMa, its mobile management app for unattended and self-service operators, to help…

CMI211-1005 Expandable Edge AI Computer with Up to 99 TOPS

Integrating CPU, GPU, and NPU computing engines, the system delivers up to 99 TOPS of AI performance to accelerate real-time inference, intelligent data…

Queue raises $12.6M to expand robotic pharmacy kiosks

July 1, 2026

Palo Alto-based startup Queue has raised $12.6 million in seed funding to accelerate deployment of its autonomous pharmacy kiosks, which are designed to…

AI checkout helps Aramark keep pace at MotoGP event

June 18, 2026

Aramark Spain supported food and beverage operations at the Monster Energy Grand Prix of Catalonia from May 15-17, according to a press release, marking its…

Glass Media debuts transparent kiosk

June 17, 2026

Glass-Media has introduced its AI-Enabled Transparent Concierge Kiosk, a customer engagement platform that combines conversational AI with LG Electronics…

The Future of Grocery: How AI and Computer Vision Are Transforming Retail

Step into the future of grocery, where AI and computer vision are reshaping how stores operate and how customers shop. This blog explores how intelligent…

Let's Talk Retail Episode 7: How a Mobile First Strategy Enhances the Retail Journey

In this exciting episode of Let's Talk Retail, Executive Account Manager Eric Williams is joined by Mohan Itwaru Senior Director of Direct to Consumer…

National Retail Solutions wins 2 2026 CVAI Awards for AI, business transformation

March 9, 2026

National Retail Solutions has been named a dual winner in the inaugural 2026 CVAI Awards, presented by ChannelVision and Beka Business Media.

National Retail Solutions Wins Two Inaugural 2026 CVAI Awards for AI Innovation and Business Transformation

National Retail Solutions (NRS) has been named a dual winner in the inaugural 2026 CVAI Awards, presented by ChannelVision and Beka Business Media. Recognized…

How self-service operators win by automating through curation

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Josh Rosenberg, founder of Forward Thinkers, outlines challenges the self-service and automation industry and what operators need to do to overcome those…

9 self-service tech trends to watch

by Bradley Cooper — Editor, Connect Media

The recent Automated Retail & Kiosk Innovation Show kicked off with a keynote on nine self-service trends to keep an eye on in the coming years: including…

Compact Fanless Edge AI Computer for 24/7 Edge Operations

Enables Energy-Efficient AI Inference for Space-Constrained Deployments