Malware attack against Avanti micro market kiosks pushes card reader retrofits

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By responding to the data breach proactively, Avanti Markets protected its customer relationships. The event also drove the company to complete most of its…

Malware data breach hits Avanti micro market kiosks; company urges customers to protect private information

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The company has not yet confirmed the cause of the attack, but said the attackers utilized malware to gain access to customers’ personal information from some…

Kiosk connects seniors and staff to critical information at Utica, New York center

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Touchscreen kiosks are improving interactivity for care givers and people who need access to information to better manage their lives.

As virtual and augmented reality unfold, kiosks play a role

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

VR and AR will find a place in retail environments faster than in the homeowner market. But for this to happen, retailers need to add value.

McDonald’s clarifies: No plans to replace workers with kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cowen & Co. upgraded McDonald's outlook based on the chain's technology upgrades, including self-order kiosks. The company has been deploying kiosks globally…

Millennials weigh in on how they shop

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the Interactive Customer Experience Summit in Dallas took advantage of a chance to find out first hand during a panel featuring seven millennial…

The ‘store as a community gathering place’ emerges as a way to engage customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive technology, besides empowering consumers, gives stores new reason to take new measures to make customers feel at home.

Interactive customer technology: How to achieve employee buy-in

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Achieving employee buy-in needs to be part of the project from the beginning when introducing customer interactive technology.

3 keys to interactive digital signage solutions

by Bradley Cooper — Editor, Connect Media

When determining whether to integrate interactive elements into your digital signage, you need to consider content, cost and potential pitfalls.

Data analytics hold the key to understanding and guiding the retail customer

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive technology promises a wealth of insights on customer behavior, but retailers need to have a plan for deploying the technology and glean insights…

Neiman Marcus embracing innovative tech from the front door to the dressing room

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

From the minute a shopper walks into the new Fort Worth, Dallas-based Neiman Marcus, digital technology is nearby. Here’s the scoop on how the retailer's iLab…

ICX panel: Internet of Things offers new capabilities, but new technology requires preparation and commitment to change

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Companies need to utilize new technology to remain competitive, but they must be aware of all the changes that a new technology will bring to their operation…

Kiosk Marketplace defines a 'self-serve kiosk' to improve public understanding

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk Marketplace readers select a uniform definition of a self-serve kiosk. The definition will improve public understanding of self-serve kiosk capabilities.

ICX Summit honors Olea Kiosks and Elevate Award winners in Dallas

Olea Kiosks receives the first annual Kiosk Innovation of the Year Award during the ICX Summit.

Redbox pushes back under new ownership

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Redbox plans to roll out new movie rental kiosks to counteract the decline that has occurred in recent years. The company believes movie rental kiosks have a…

How vulnerable are kiosks to hacking? Part 2 – What operators can do

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As hacking becomes a bigger threat to computers, kiosk operators must stay current with operating systems and invest in kiosk software. Kiosk experts offer…

How vulnerable are kiosks to hacking? Part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As technology advances, computers become more susceptible to hacking and unintended use scenarios. Kiosks are also vulnerable to these attacks.

Self-order kiosks make a big splash at NRA Show

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Restaurants are driving much of the kiosk industry's growth, including partnerships among kiosk providers and POS software specialists.

CONNECT Summit to tackle mobile technology's impact on restaurants, retail

Jayson Tipp, Nikki Baird among the keynote speakers for the fourth annual executive event.

Pornographic video at D.C.'s Union Station disassembled; content provider takes responsibility, claims it wasn't a hack

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A kiosk in a public transit station displayed pornographic content because the operating system was not properly secured.