EV charging rates reach new heights, expanding options for a rapidly growing industry

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Numerous factors are influencing the rapid growth of EV charging stations. Faster charging technology is expanding options for property owners interested in…

Changing kiosk technology brings new verticals and applications, part 2: the pace accelerates

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Evolving kiosk technology has accelerated innovation, creating more opportunities for kiosks to facilitate tasks for businesses and organizations. Part 2 in…

Changing kiosk technology brings new verticals and applications, part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Evolving technology and declining costs create opportunities for kiosks to serve more markets. Industry leaders are keeping a close eye on new verticals and…

Kiosk Marketplace announces the first annual Most Innovative Kiosk Awards

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The first annual Kiosk Marketplace Most Innovative Kiosk Awards honors excellence in eight customer categories. More than 400 readers filled out ballots and…

Kiosk translates in sign language to assist hard of hearing customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Juke Slot develops a kiosk that offers sign language for hard of hearing customers, a significant market with special needs. One customer's experience alerted…

How self-serve kiosks get the orders rolling at Burger Boss

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Burger Boss, a fast casual chain in Southern California, has found self-serve kiosks a great tool for engaging customers in creating their orders and in…

How kiosks make Valentine's Day sweeter for florists, gift card merchants and others

by Elliot Maras — Editor, Automatic Merchandiser

Kiosks play an increasingly important role on Valentine's Day for florists, gift card merchants and others. For florists, Valentine's Day is the single busiest…

Hotels and restaurants juggle kiosks and mobile technology

by Elliot Maras — Editor, Automatic Merchandiser

Mobile technology has grabbed the limelight due to rapid consumer adoption, but restaurants and hotels continue to invest in kiosks as well as mobile…

UFood Grill's self-serve kiosk recognizes customers' faces

by Elliot Maras — Editor, Automatic Merchandiser

UFood Gill's firsts stand-alone restaurant features a self-order kiosk that can remember the customer, thanks to facial recognition.

Has the time finally arrived in the US for the automated c-store?

by Elliot Maras — Editor, Automatic Merchandiser

Automated food and convenience retail stores have existed for many years, but in the U.S. they have never gained the traction they have achieved in Europe.

Voting now open for 2017 Most Innovative Kiosk Awards

The 2017 Most Innovative Kiosk Awards recognize excellence and innovation in eight user categories -- financial, telecommunications, healthcare, restaurant…

IoT and kiosks: Why 1 kiosk veteran sees 2017 as a year for change

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk industry veteran Steve Latham, who played a key role in the development of the kiosk DVD rental industry, offers his assessment of digital media on…

As functionalities expand, what is a kiosk? Readers want a better understanding

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A reader survey indicates the majority of kiosk industry members believe the general public and the audience they market to does not sufficiently understand…

What’s in store for 2017? Part 3: Innovation calls for more customer education

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As technology improves, the kiosk industry has to educate two main user groups about the benefits kiosks provide – the locations that host kiosks and the…

IoT, customer-facing robots and VR among topics to be discussed at 2017 ICX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The annual conference, which draws hundreds of customer experience leaders and innovators, is June 5-7 in Dallas and features a range of interesting sessions…

What’s in store for 2017? Part 2: Mobile payments’ impact on kiosks will vary

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Smart phones are driving an ecommerce revolution. While mobile payment can adversely affect the need for kiosks in some situations, most industry observers see…

What’s in store for 2017? Part 1: Kiosks build on a strong foundation

by Elliot Maras — Editor, Automatic Merchandiser

With positive momentum carrying over from 2016, a healthy stock market and continuously improving technology, most kiosk industry observers are optimistic…

Top 5 stories for November: Reader interests cover diverse retail segments

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Top read stories in November demonstrated the diverse interests of the KioskMarketplace reader audience. Topics covered a wide scope of retail segments…

Johnny Rockets tests self-order kiosks in moving to a QSR format

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-order kiosks play an important role in moving to more of a quick-serve format for Johnny Rockets as the 30-year-old iconic brand seeks to refresh itself.

Kiosks killing jobs? Current events beg the question, but the facts say otherwise

by Elliot Maras — Editor, Automatic Merchandiser

Several restaurant chains are using kiosks and other technology that allow orders to be placed more rapidly and efficiently. Kiosks are fostering fears about…