Features
Why 2018 will be a banner year for self-serve kiosks
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Kiosk deployers and providers are encouraged by growing customer acceptance of self-service technology and expect 2018 to be an outstanding year.
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Robomart 'grocery on wheels’ debuts at CES
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Self-driving vehicles that deliver fresh produce and allow consumers to place orders via an app and then physically pick their own produce could be the…
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Influencer of the Year: Under Armour's Christiana DiMattesa
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Chrisiana DiMattesa recognized the importance of giving Bostonians a new type of retail experience, leading her to conceptualize a virtual tour of the store…
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Top 10 stories of 2017: Self-order food kiosks dominate reader interest
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Self-order kiosks in restaurants dominated reader interest in 2017 as several national foodservice chains announced kiosk deployments.
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Chuck E. Cheese now entices guests with game payment and meal ordering kiosks
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Chuck E. Cheese is using gaming kiosks and food ordering kiosks to upsell customers and create a more enjoyable experience for its guests.
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Kiosks help ready families for photos with Santa
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Kiosks allow families to reserve a photo op with Santa and continue shopping until Santa is ready for them.
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Eatsa focusing on licensing self-serve restaurant technology
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Eatsa, both a restaurant and technology provider, faced a difficult choice in deciding the best way to revolutionize the fast casual dining experience. The…
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Wow Bao introduces Eatsa self-serve technology to new Chicago store
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As the first licensee of Eatsa's self-service technology, Wow Bao's newest unit allows guests to pick up their orders from cubbies that alert them on the…
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Self-serve kiosks: A QSR growth opportunity in challenging times
Self-serve kiosks offer QSRs an opportunity to tap the hidden potential of real estate, an opportunity that an infographic, created by Diebold Nixdorf Kiosk…
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Prospective franchisor beta tests dual-screen POS station
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Ponko Chicken stays busy taking orders with its dual-facing touchscreen POS station as it prepares to establish a franchise operation.
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RV parts manufacturer finds HR kiosks make company more efficient
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Industrial equipment manufacturer upgrades from an internally developed HR kiosk to a more robust offering that provides employees critical information in a…
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Forward thinking retailers: E-commerce doesn't diminish kiosks' role
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Even with the commitment to e-commerce, forward-thinking retailers see a big future for self-serve kiosks. Kiosks are a proven technology and they can enhance…
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Catering services firm taps customer satisfaction kiosks to boost customer feedback
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A customer satisfaction kiosk enables employers to get a fast and thorough sense of employee perception of the food they provide them onsite.
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Self-serve kiosks help a startup introduce its menu: Part 2
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Léa French Street Food has found that introducing self-serve kiosks as part of a restaurant launch can deliver a high level of kiosk use.
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Experts offer guidance on how to fight rising cybercrime
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Cybercrime presents a serious threat and companies have a lot of work to do to reduce their vulnerability. Fortunately, there are resources available to assist…
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Virtual concierge: A new level of personal assistance for hospitality
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The intelligent virtual assistant gives companies an opportunity to leverage their existing digital infrastructure to offer personalized assistance to…
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AI and virtual reality moving mainstream for hospitality operations
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Research from Oracle Corporation presented at the Global Gaming Expo quantifies rising consumer acceptance of new technology in hotels and restaurants.
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Global Gaming Expo showcases convergence of entertainment, hospitality and foodservice
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Exhibits on the show floor included a large number loyalty redemption kiosks, cash management kiosks, card dispensing kiosks and kiosk software.
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Dave & Buster's entertainment play: Interactive technology played a key role
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
In his keynote address at the Global Gaming Expo in Las Vegas, Dave & Buster's CEO noted the role interactive technology played in transitioning to a mixed…
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Kiosks drive add-on orders for French street food startup
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The self-order kiosks enable customized orders, delivering higher tickets for this startup offering French street food.
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