Eatsa focusing on licensing self-serve restaurant technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Eatsa, both a restaurant and technology provider, faced a difficult choice in deciding the best way to revolutionize the fast casual dining experience. The…

Wow Bao introduces Eatsa self-serve technology to new Chicago store

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As the first licensee of Eatsa's self-service technology, Wow Bao's newest unit allows guests to pick up their orders from cubbies that alert them on the…

Self-serve kiosks: A QSR growth opportunity in challenging times

Self-serve kiosks offer QSRs an opportunity to tap the hidden potential of real estate, an opportunity that an infographic, created by Diebold Nixdorf Kiosk…

Prospective franchisor beta tests dual-screen POS station

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ponko Chicken stays busy taking orders with its dual-facing touchscreen POS station as it prepares to establish a franchise operation.

RV parts manufacturer finds HR kiosks make company more efficient

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Industrial equipment manufacturer upgrades from an internally developed HR kiosk to a more robust offering that provides employees critical information in a…

Forward thinking retailers: E-commerce doesn't diminish kiosks' role

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Even with the commitment to e-commerce, forward-thinking retailers see a big future for self-serve kiosks. Kiosks are a proven technology and they can enhance…

Catering services firm taps customer satisfaction kiosks to boost customer feedback

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A customer satisfaction kiosk enables employers to get a fast and thorough sense of employee perception of the food they provide them onsite.

Self-serve kiosks help a startup introduce its menu: Part 2

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Léa French Street Food has found that introducing self-serve kiosks as part of a restaurant launch can deliver a high level of kiosk use.

Experts offer guidance on how to fight rising cybercrime

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cybercrime presents a serious threat and companies have a lot of work to do to reduce their vulnerability. Fortunately, there are resources available to assist…

Virtual concierge: A new level of personal assistance for hospitality

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The intelligent virtual assistant gives companies an opportunity to leverage their existing digital infrastructure to offer personalized assistance to…

AI and virtual reality moving mainstream for hospitality operations

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Research from Oracle Corporation presented at the Global Gaming Expo quantifies rising consumer acceptance of new technology in hotels and restaurants.

Global Gaming Expo showcases convergence of entertainment, hospitality and foodservice

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Exhibits on the show floor included a large number loyalty redemption kiosks, cash management kiosks, card dispensing kiosks and kiosk software.

Dave & Buster's entertainment play: Interactive technology played a key role

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In his keynote address at the Global Gaming Expo in Las Vegas, Dave & Buster's CEO noted the role interactive technology played in transitioning to a mixed…

Kiosks drive add-on orders for French street food startup

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-order kiosks enable customized orders, delivering higher tickets for this startup offering French street food.

Restaurateur shares benefits, pitfalls of kiosk deployment (Part 2)

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

An independent fast casual encountered its fair share of challenges in deploying self-order kiosks. The restaurant's co-founder and the kiosk vendor weigh in.

Independent fast casual wades into self-serve kiosks, Part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The kiosks have been an efficient way for customers to access the menu and nutrition information, in addition to other benefits for Flatbread Grill. There have…

Digital innovation veteran assists Hurricane Harvey victims

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

When Hurricane Harvey struck, digital innovation specialist Brandon Elliott immediately recognized the need to respond quickly since he knew there were many…

Self-order kiosks play key role in Subway’s tech redesign

by Elliot Maras, Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By deploying its "Fresh Forward" concept, Subway has recognized the need to make ordering more convenient in addition to continuing its emphasis on freshness.

Automated restaurants are on the way; here's a sneak peek

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Automated restaurants, driven by artificial intelligence and robots, are closer than many think, according to the CEO of a company involved with automation…

Cellomat mobile phone repair service kiosk comes to the US

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Cellomat offers an example of how kiosks can play a support role in the expanding mobile communications economy.