Features
The Indian Summer of kiosks is upon us! Why we're ready for the thaw of 2017/2018!
by Ben Wheeler — President, KioskGUY.COM
The kiosk industry's killing frost of 2008 ushered in the creativity and strength of the kiosk solution companies of 2017 and beyond.
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Robotic bartenders a big hit in Las Vegas, take orders from kiosks
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Tipsy Robot features a pair of robots that mimic dance moves as they serve up drinks. Patrons order their drinks on table-mounted touchscreen kiosks, then…
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Roly Poly Sandwiches franchisee pioneers self-order kiosks
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Matt Macke was intrigued when a customer suggest he offer self-order kiosks. As a result, he has played a role in helping a kiosk manufacturer develop one for…
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Self-order kiosks don’t just help big chains, Long Island fast casual learns
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A Long Island, New York fast casual restaurant has found self-order kiosks improve the customer experience and boost the average ticket size.
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Biometric technology Part 3: Consumer acceptance grows as kiosk industry weighs its options
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The kiosk industry recognizes the benefits biometric technology provides, but manufacturers are looking for improvements in reliability, integration with…
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Biometric technology Part 2: Clear's identity screening at airports paves way for more applications
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Clear, a technology company authorized by the government to provide biometric identity screening at airports, has expanded to 23 U.S airports, marking one of…
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Micro market sales jump 41.9% in 2016 as installations hit new peak
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Now that micro markets have moved beyond the concept stage, both operating companies and product manufacturers are looking at how to optimize micro market…
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Biometric identity verification unleashes new roles for kiosks (Part 1)
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The rapid expansion of biometric technology will create new opportunities for self-serve kiosks to play a bigger role in verticals where identification…
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Malware attack against Avanti micro market kiosks pushes card reader retrofits
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
By responding to the data breach proactively, Avanti Markets protected its customer relationships. The event also drove the company to complete most of its…
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Malware data breach hits Avanti micro market kiosks; company urges customers to protect private information
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The company has not yet confirmed the cause of the attack, but said the attackers utilized malware to gain access to customers’ personal information from some…
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Kiosk connects seniors and staff to critical information at Utica, New York center
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Touchscreen kiosks are improving interactivity for care givers and people who need access to information to better manage their lives.
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As virtual and augmented reality unfold, kiosks play a role
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
VR and AR will find a place in retail environments faster than in the homeowner market. But for this to happen, retailers need to add value.
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McDonald’s clarifies: No plans to replace workers with kiosks
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Cowen & Co. upgraded McDonald's outlook based on the chain's technology upgrades, including self-order kiosks. The company has been deploying kiosks globally…
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Millennials weigh in on how they shop
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at the Interactive Customer Experience Summit in Dallas took advantage of a chance to find out first hand during a panel featuring seven millennial…
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The ‘store as a community gathering place’ emerges as a way to engage customers
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Interactive technology, besides empowering consumers, gives stores new reason to take new measures to make customers feel at home.
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Interactive customer technology: How to achieve employee buy-in
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Achieving employee buy-in needs to be part of the project from the beginning when introducing customer interactive technology.
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3 keys to interactive digital signage solutions
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
When determining whether to integrate interactive elements into your digital signage, you need to consider content, cost and potential pitfalls.
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Data analytics hold the key to understanding and guiding the retail customer
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Interactive technology promises a wealth of insights on customer behavior, but retailers need to have a plan for deploying the technology and glean insights…
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Neiman Marcus embracing innovative tech from the front door to the dressing room
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
From the minute a shopper walks into the new Fort Worth, Dallas-based Neiman Marcus, digital technology is nearby. Here’s the scoop on how the retailer's iLab…
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ICX panel: Internet of Things offers new capabilities, but new technology requires preparation and commitment to change
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Companies need to utilize new technology to remain competitive, but they must be aware of all the changes that a new technology will bring to their operation…
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