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Features

Experts offer guidance on how to fight rising cybercrime

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cybercrime presents a serious threat and companies have a lot of work to do to reduce their vulnerability. Fortunately, there are resources available to assist…

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Virtual concierge: A new level of personal assistance for hospitality

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The intelligent virtual assistant gives companies an opportunity to leverage their existing digital infrastructure to offer personalized assistance to…

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AI and virtual reality moving mainstream for hospitality operations

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Research from Oracle Corporation presented at the Global Gaming Expo quantifies rising consumer acceptance of new technology in hotels and restaurants.

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Global Gaming Expo showcases convergence of entertainment, hospitality and foodservice

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Exhibits on the show floor included a large number loyalty redemption kiosks, cash management kiosks, card dispensing kiosks and kiosk software.

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Dave & Buster's entertainment play: Interactive technology played a key role

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In his keynote address at the Global Gaming Expo in Las Vegas, Dave & Buster's CEO noted the role interactive technology played in transitioning to a mixed…

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Kiosks drive add-on orders for French street food startup

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-order kiosks enable customized orders, delivering higher tickets for this startup offering French street food.

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Restaurateur shares benefits, pitfalls of kiosk deployment (Part 2)

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

An independent fast casual encountered its fair share of challenges in deploying self-order kiosks. The restaurant's co-founder and the kiosk vendor weigh in.

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Independent fast casual wades into self-serve kiosks, Part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The kiosks have been an efficient way for customers to access the menu and nutrition information, in addition to other benefits for Flatbread Grill. There have…

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Digital innovation veteran assists Hurricane Harvey victims

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

When Hurricane Harvey struck, digital innovation specialist Brandon Elliott immediately recognized the need to respond quickly since he knew there were many…

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Self-order kiosks play key role in Subway’s tech redesign

by Elliot Maras, Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By deploying its "Fresh Forward" concept, Subway has recognized the need to make ordering more convenient in addition to continuing its emphasis on freshness.

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Automated restaurants are on the way; here's a sneak peek

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Automated restaurants, driven by artificial intelligence and robots, are closer than many think, according to the CEO of a company involved with automation…

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Cellomat mobile phone repair service kiosk comes to the US

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Cellomat offers an example of how kiosks can play a support role in the expanding mobile communications economy.

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The Indian Summer of kiosks is upon us! Why we're ready for the thaw of 2017/2018!

by Ben Wheeler — President, KioskGUY.COM

The kiosk industry's killing frost of 2008 ushered in the creativity and strength of the kiosk solution companies of 2017 and beyond.

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Robotic bartenders a big hit in Las Vegas, take orders from kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Tipsy Robot features a pair of robots that mimic dance moves as they serve up drinks. Patrons order their drinks on table-mounted touchscreen kiosks, then…

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Roly Poly Sandwiches franchisee pioneers self-order kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Matt Macke was intrigued when a customer suggest he offer self-order kiosks. As a result, he has played a role in helping a kiosk manufacturer develop one for…

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Self-order kiosks don’t just help big chains, Long Island fast casual learns

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A Long Island, New York fast casual restaurant has found self-order kiosks improve the customer experience and boost the average ticket size.

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Biometric technology Part 3: Consumer acceptance grows as kiosk industry weighs its options

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The kiosk industry recognizes the benefits biometric technology provides, but manufacturers are looking for improvements in reliability, integration with…

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Biometric technology Part 2: Clear's identity screening at airports paves way for more applications

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Clear, a technology company authorized by the government to provide biometric identity screening at airports, has expanded to 23 U.S airports, marking one of…

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Micro market sales jump 41.9% in 2016 as installations hit new peak

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Now that micro markets have moved beyond the concept stage, both operating companies and product manufacturers are looking at how to optimize micro market…

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Biometric identity verification unleashes new roles for kiosks (Part 1)

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The rapid expansion of biometric technology will create new opportunities for self-serve kiosks to play a bigger role in verticals where identification…

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