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Features

IoT, customer-facing robots and VR among topics to be discussed at 2017 ICX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The annual conference, which draws hundreds of customer experience leaders and innovators, is June 5-7 in Dallas and features a range of interesting sessions…

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What’s in store for 2017? Part 2: Mobile payments’ impact on kiosks will vary

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Smart phones are driving an ecommerce revolution. While mobile payment can adversely affect the need for kiosks in some situations, most industry observers see…

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What’s in store for 2017? Part 1: Kiosks build on a strong foundation

by Elliot Maras — Editor, Automatic Merchandiser

With positive momentum carrying over from 2016, a healthy stock market and continuously improving technology, most kiosk industry observers are optimistic…

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Top 5 stories for November: Reader interests cover diverse retail segments

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Top read stories in November demonstrated the diverse interests of the KioskMarketplace reader audience. Topics covered a wide scope of retail segments…

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Johnny Rockets tests self-order kiosks in moving to a QSR format

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-order kiosks play an important role in moving to more of a quick-serve format for Johnny Rockets as the 30-year-old iconic brand seeks to refresh itself.

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Kiosks killing jobs? Current events beg the question, but the facts say otherwise

by Elliot Maras — Editor, Automatic Merchandiser

Several restaurant chains are using kiosks and other technology that allow orders to be placed more rapidly and efficiently. Kiosks are fostering fears about…

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Saladworks refreshes brand with innovative technology, featuring Life Bar kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

For those who are technology savvy who don't want to sit through a queue, speed is more important than human interaction.

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International Bank of Azerbaijan introduces unique digital financial services concept

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The International Bank of Azerbaijan has introduced En Lazimi Anda (At the Right Moment), a fully automated banking branch with capabilities that are unique…

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Chargeback liability set to return for low-ticket cashless transactions: Are you prepared?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Card issuers agreed this past summer to postpone EMV liability for transactions under $25, but when the liability starts to take effect again next year…

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In the wake of AVT Inc bankruptcy, the company’s pioneering retail technology finds new life

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Since AVT Inc. filed for bankruptcy protection in May of 2015, the assets have been purchased and plans have been announced to enhance the the technology.

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A year after the US deadline, EMV compliance lags: Part 2 — What's being done

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While several payment gateways have done a good job of making it easier to integrate hardware with transaction processors, a handful of software vendors and…

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Top kiosk stories for October: food and convenience dominates reader interest

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk industry members clearly recognize the need to stay on top of change while making sure they are well grounded in sound operating practices.

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Should you have confidence in your voting machine?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Concern about vote tampering and voting machine hacking has piqued during the presidential election, largely on account of Donald Trump's claims that the…

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A year after the US deadline, EMV compliance lags: Part 1 — What's causing the delay?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

EMV system compliance has taken longer than many expected due to the complexity of integrating certified hardware with software and processors. Part 1 in a…

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Top 5 kiosk stories for September

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The leaves are beginning to fall, and the heat is abating. Kiosk Marketplace is keeping the heat turned up with fresh stories on subjects ranging from digital…

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Credit application kiosks boost sales, customer experience

The customer credit process can be frustrating, especially when some businesses still use a pen-and-paper process. Some retailers are shaking up the process…

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Can the Internet of Things boost customer experience?

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The IoT is building up a lot of hype, but it is still unclear how it will improve customer experience. Panelists at the CONNECT Mobile Innovation Summit last…

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Kiosk top 5: August edition

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Summer vacation is over and students across the U.S. are heading back to class. For Kiosk Marketplace, summer school was in session for a variety of hot…

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Digital signage kiosks fight bullying

by Travis Wagoner — Editor, Networld Media Group

Bullying is one of the most traumatic experiences in a child's life, not just physically but also emotionally. Students in Mexico often experience an extreme…

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Are digital signage and kiosks ideal partners?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

As digital signage becomes more interactive, the line between kiosks and signage becomes more blurry. With this fact in mind, can digital signage and kiosks…

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