Features
In search of coffee excellence: Entrepreneur invests 6 years in self-serve brewing technology
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Entrepreneur Jeff Osburn custom designed his own self-service coffee brewer to achieve the product he wanted. After six years of study and development, he…
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Diebold Nixdorf delivers solid performance in Q2
by Amy Castor — Editor, Networld Media Group
Diebold Nixdorf stock jumped 29% Thursday on news that it beat analyst projections for second quarter earnings. Since 2018, the ATM maker has been aggressively…
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Brands concur: experimental ‘phygital’ store delivered proof of concept
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Executives for the two brands that participated in The Fitting Room, which combined both digital and physical customer experiences, agreed the one-month…
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The Fitting Room merges physical and digital
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Fitting Room converted a 63-square-meter space in a retail mall into a store that allowed customers to browse merchandise on interactive kiosks, try on…
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Interactive touchscreens put avocado education in the driver's seat
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Avo-Matic food truck now uses interactive touchscreens to offer free avocados and educate millennials about their benefits.
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How Dairy Queen franchisee introduced self-order kiosks
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Teaming with Panasonic, a Texas Dairy Queen franchisee was able to install self-order kiosks that have resulted in higher tickets, consistently.
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Fresh food vending operation debuts plastic-free machines, chef-crafted meals in New York City
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Fresh.Bowl, a fresh food vending service provider that features plastic-free machines, launched its first machines throughout New York City following a…
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Texas Dairy Queen franchisee pioneers self-order kiosk
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Michael Clarke, a Texas Dairy Queen franchisee, recently became the chain's first franchisee to introduce self-order kiosks and has boosted tickets in high…
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Customers adapting to kiosks, but acceptance not uniform in all scenarios
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of experts who have introduced kiosks in various types of settings shared their ideas on how to make sure kiosk deployments are effective for customers…
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Are you ready for AI? Pioneers share their insights
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Artificial intelligence offers many benefits, but businesses first need to understand what they want AI to help them accomplish, then make sure their…
read nowTaco Bell, Bell Canada Smart City Kiosks grab Elevate Awards
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Interactive Customer Experience Association honored Taco Bell’s All-Access Self-Order Kiosks by Elo Touch Solutions and Bell Canada Smart City Kiosks…
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Global Payments to acquire TSYS in $21.5B merger
by David Jones — Editor, Networld Media Group
Global Payments is buying TSYS in a merger valued at $21.5 billion, marking the latest in a series of international mergers and acquisitions of payments and…
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3 reasons to attend the ICX Summit
by Bradley Cooper — Editor, Connect Media
Keeping up with constant changes in technology can be a major challenge, especially when many solutions also carry a high price tag. ICX Summit can help give…
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Omnichannel: A big reason for the cloud shift in restaurants
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Cloud software allows operators to take an omnichannel approach to improve the speed of service, noted a panel of foodservice executives who shared their…
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Study: Cashless technology doesn’t cannibalize cash sales in automated retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Research confirms that cashless readers do not undermine cash sales in a vending machine. In fact, the cashless technology serves to improve both cashless and…
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San Francisco Board of Supervisors passes ban on cashless retail
by David Jones — Editor, Networld Media Group
San Francisco became the latest municipality to ban cashless retail as vulnerable populations demand equal access to shopping and dining service.
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AI improves product selection, boosts revenue, efficiency for vending machines
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of vending operators described how AI allowed them to improve sales on an individual machine basis and boost operational efficiency.
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H&M enhances customer engagement with interactive voice mirror
by Bradley Cooper — Editor, Connect Media
Interactive technology isn't just for pushing sales, it's also useful for crafting better customer engagement. By doing this, retailers can improve sales and…
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Micro markets, a rising customer convenience, call for new operating practices
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at the recent National Automatic Merchandising Association show at the Las Vegas Convention Center had a chance to hear how two micro market…
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Diebold Nixdorf puts the squeeze on costs in Q1
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
As Gerrard Schmid embarks on his second year at the helm of Diebold Nixdorf, it seems fair to say that his most notable achievement to date is having squeezed…
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