Features
Self-serve kiosks call for protection against hackers
With the rapid addition of internet-connected technologies that touch the same network as the point-of-sale system, new opportunities for credit card data…
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Why customers (and operators) prefer micro markets to vending machines
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Customers simply prefer to examine products up close rather than being separated by the glass barrier of a vending machine. They also like the improved variety…
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Micro markets versus vending banks by the numbers — an operator's perspective
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While the micro market saves nearly $14,000 in upfront investment over a traditional vending bank, it will deliver an average $1,000 in monthly sales for a…
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Will blockchain technology benefit kiosks?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Major financial institutions and technology companies have invested heavily in blockchain projects, indicating that the new technology has the potential to…
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Farmer’s Fridge founder develops his own tools
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Most entrepreneurs in the self-service space rely on commercially available equipment and management software, but Luke Saunders and his team at Farmer's…
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How Farmer's Fridge changed the meaning of convenience dining
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The marriage of fresh food with IoT technology has proven to be a winning combination for Farmer's Fridge, a company whose offering presents a refreshing…
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Chicago to quadruple automated payment kiosks for city services
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Chicago will have more than 70 automated payment kiosks that will allow residents to pay for city services more easily. Citybase, the service provider, hopes…
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McDonald's invests billions for kiosk/digital makeover through 2020
by S.A. Whitehead — Food Editor, Net World Media Group
McDonald's Corporation is spending $6 billion to revamp more than 6,000 stores throughout the U.S. in hopes of transforming itself into an efficiency expert's…
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How digital media can improve restaurant productivity
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
NPD Group joins two restaurant brands to talk about the tech "transformers" of the restaurant business today and how to make the most of them for your brand.
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Digital technology makes transit hubs more inviting, but cybersecurity and privacy issues loom
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Mark Stross, a veteran of many high-profile digital media projects, shares his insights about the digital media challenges and opportunities in the…
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How LinkNYC kiosks improve the quality of life in the Big Apple
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Link shared its feedback on how its digital signage kiosks aren't just providing services, they are also boosting quality of life for residents.
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Ron Bowers reflects on the high points of kiosk industry history and its future opportunities as he passes the baton
Retiring after nearly 35 years in the self-service industry, Ron Bowers shares his ideas about the kiosk industry's top accomplishments and its greatest…
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Taco Bell to install self-order kiosks in all stores in 2019 under its All Access initiative
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Rafik Hanna, senior director of Taco Bell’s All Access, shared insight on how the QSR is transforming to drive a best-in-class customer experience and why…
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Interactive whiteboarding technology finds more uses, calls for user education
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As collaborative work places have increased, interactive whiteboard technology is finding additional uses. More user education is needed for this technology to…
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Valuable lessons learned in retail kiosk deployments
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Kiosks and digital signage improve the customer experience, which can translate into improved sales for retailers, but the journey typically has obstacles to…
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Planning a digital media deployment? First conduct a pilot test
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A small-scale test can identify possible issues during the planning stages of a kiosk or digital signage rollout. A panel of experts offers 10 steps for a…
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Discovery Zone wows ICX Summit attendees with promising customer engagement technology
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The ICX Discovery Zone featured a range of technologies such as a motion-based touchscreen, a projection screen, a holographic touchscreen, voice interaction…
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Digital trailblazer Panera Bread grabs ICX Influencer of the Year award
by Christopher Hall — director, ICX Association
The Interactive Customer Experience Association last night honored excellence in interactive customer experience at this year's Elevate Awards dinner party to…
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AI can improve customer engagement if brand is open to change
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Artificial intelligence can allow retailers to improve the customer experience and gain valuable insights, but it is necessary to identify the core…
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What role will voice recognition play in business enterprise?
While consumer voice devices continue to expand at a healthy clip, an Infocomm panel agreed that reliable voice authentication remains a challenge for business…
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