Digital transformation: What does it really mean?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Digital transformation is an often misunderstood topic. It's not about the tech; it's about the people.

How restaurants can make digital pay off

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

If your restaurant is struggling to get digital marketing set up, you aren't alone. Panelists at the Restaurant Franchising & Innovation Summit shared key…

Why the time is now for restaurants to embrace AI, VR

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Panelists at the Restaurant Franchising & Innovation Summit argued that for restaurants, whether big or small, the time to adopt innovative tech like AR, VR…

Looking to win in 'everywhere commerce'? Watch out for the 'cones'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

To succeed in "everywhere commerce," brands need to first provide industry-standard technology, with easy and effective local marketing to provide a consistent…

Forward-thinking restaurant operators hash out self-service technology issues

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of technology pioneers at the Restaurant Franchising & Innovation Summit in Louisville discussed issues such as kiosk integration with mobile orders…

Cashless trend raises concern over the underserved

by David Jones — Editor, Networld Media Group

The rise in cashless payments and the declining presence of bank branches and ATMs is leading to a potential crisis point in many communities across the U.S.

Restaurant leaders to reveal how they increased traffic, sales via self-service and other technology

C-level executives from more than 30 brands, including Papa John's, Chick-Fil-A, CKE, Dippin' Dots, Captain D's and Mongolian Concepts, will share stories and…

Diebold Nixdorf delivers a 'solid' Q4

by Suzanne Cluckey — editor, Networld Media Group

Diebold Nixdorf achieved the first really promising earnings results since its business combination two years ago. But while CEO Gerrard Schmid described Q…

In search of a 'smart' city: Dallas mayor, Microsoft, Mastercard

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Mayor Michael Rawlings offers his own take on what defines a "smart city." Microsoft and Mastercard are also working to bring Rawlings' vision to fruition.

5G has arrived, promising to revolutionize retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

5G technology promises to make it easier for retailers to access cloud technology, and to enable faster development of both business and consumer services.

2019 Kiosk Market Census Report reports record growth in 2018

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The industry's growth in 2018 was driven largely by factors cited in last year's report — rising mobile commerce and Internet of Things technology — but the…

NCR seeks a return to profitability in 2019

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With a tumultuous 2018 behind them, the new executive team at NCR Corp. believes that the stage is set to finally make headway this year toward the…

Soho accessories store entices Valentine’s Day shoppers with jewelry kiosk

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Marla Aaron, a jewelry designer, developed a vending kiosk to sell jewelry, which has generated interest in a museum, a hotel garden and now a women's…

KFC plans kiosks for 5,000 restaurants by 2020

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

David Gibbs, president and chief operating officer of KFC’s parent company, Yum Brands, said the goal is to have 5,000 restaurants with kiosks by 2020.

Interactive Customer Experience Association opens nominations for 2019 Elevate Awards

The ICX Association Elevate Awards honor the individuals and organizations that are pacesetters in using technology to elevate the customer experience. Winners…

China is retailing’s future: Unattended stores, walletless buying and automated warehouses

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

E-commerce is driving automation on all fronts in China: purchasing; delivery; and supply chain logistics. Artificial intelligence is also driving change.

Why personalization and customization technologies are gaining clout at retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Virtual shopping and shopper personalization were twin themes during the recent CES show in Las Vegas. A pair of sessions, "Shopping as a virtual adventure…

Autonomous stores on the way, but is Amazon Go on first?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In many people's eyes, one of the most disruptive retail developments has been the late 2016 launch of Amazon Go, but some observers have questioned its…

Home Depot, Zivelo give guidance at NRF on building the 'store of the future'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Healey Cypher, CEO of Zivelo, and Albert Vita, director of in-store experience and visual merchandising at The Home Depot, co-presented their ideas on defining…

Economic uncertainties don't quell positive 2019 outlook for interactive kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The kiosk industry expects record growth for the coming year, notwithstanding uncertainties about the stock market and the impact of President Trump's trade…