Features
Diebold Nixdorf puts the squeeze on costs in Q1
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
As Gerrard Schmid embarks on his second year at the helm of Diebold Nixdorf, it seems fair to say that his most notable achievement to date is having squeezed…
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Futurist Mike Walsh urges creative thinking for the 'algorithmic age'
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Author/futurist Mike Walsh urges convenience service operators to prepare for the 'algorithmic age' by understanding how the new reality impacts the decisions…
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Diamond retailer uses augmented reality kiosk to offer endless aisle ring selection
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Helzberg Diamonds' Virtual Ring Experience uses augmented reality to provide a personalized, endless aisle shopping experience.
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Arizona entrepreneur discovers kiosks' marketing prowess
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Donna Collamer discovered a niche providing interactive kiosks for Arizona businesses. After nearly a decade, she recently retired from active duty to spend…
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Self-order technology helps fuel QSRs' growth
by S.A. Whitehead — Food Editor, Net World Media Group
Restaurant tech experts at Omnivore, Rosnet, Givex and Kallpod tell QSR leaders what to watch when it comes to technology investment.
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Digital transformation: What does it really mean?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Digital transformation is an often misunderstood topic. It's not about the tech; it's about the people.
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How restaurants can make digital pay off
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
If your restaurant is struggling to get digital marketing set up, you aren't alone. Panelists at the Restaurant Franchising & Innovation Summit shared key…
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Why the time is now for restaurants to embrace AI, VR
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Panelists at the Restaurant Franchising & Innovation Summit argued that for restaurants, whether big or small, the time to adopt innovative tech like AR, VR…
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Looking to win in 'everywhere commerce'? Watch out for the 'cones'
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
To succeed in "everywhere commerce," brands need to first provide industry-standard technology, with easy and effective local marketing to provide a consistent…
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Forward-thinking restaurant operators hash out self-service technology issues
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of technology pioneers at the Restaurant Franchising & Innovation Summit in Louisville discussed issues such as kiosk integration with mobile orders…
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Cashless trend raises concern over the underserved
by David Jones — Editor, Networld Media Group
The rise in cashless payments and the declining presence of bank branches and ATMs is leading to a potential crisis point in many communities across the U.S.
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Restaurant leaders to reveal how they increased traffic, sales via self-service and other technology
C-level executives from more than 30 brands, including Papa John's, Chick-Fil-A, CKE, Dippin' Dots, Captain D's and Mongolian Concepts, will share stories and…
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Diebold Nixdorf delivers a 'solid' Q4
by Suzanne Cluckey — editor, Networld Media Group
Diebold Nixdorf achieved the first really promising earnings results since its business combination two years ago. But while CEO Gerrard Schmid described Q…
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In search of a 'smart' city: Dallas mayor, Microsoft, Mastercard
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Mayor Michael Rawlings offers his own take on what defines a "smart city." Microsoft and Mastercard are also working to bring Rawlings' vision to fruition.
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5G has arrived, promising to revolutionize retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
5G technology promises to make it easier for retailers to access cloud technology, and to enable faster development of both business and consumer services.
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2019 Kiosk Market Census Report reports record growth in 2018
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The industry's growth in 2018 was driven largely by factors cited in last year's report — rising mobile commerce and Internet of Things technology — but the…
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NCR seeks a return to profitability in 2019
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
With a tumultuous 2018 behind them, the new executive team at NCR Corp. believes that the stage is set to finally make headway this year toward the…
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Soho accessories store entices Valentine’s Day shoppers with jewelry kiosk
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Marla Aaron, a jewelry designer, developed a vending kiosk to sell jewelry, which has generated interest in a museum, a hotel garden and now a women's…
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KFC plans kiosks for 5,000 restaurants by 2020
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
David Gibbs, president and chief operating officer of KFC’s parent company, Yum Brands, said the goal is to have 5,000 restaurants with kiosks by 2020.
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Interactive Customer Experience Association opens nominations for 2019 Elevate Awards
The ICX Association Elevate Awards honor the individuals and organizations that are pacesetters in using technology to elevate the customer experience. Winners…
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