How self-serve kiosks help cash-paying Alabama utility customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Alabama Power Company recognized the need to make payments easier for its cash-paying customers. Self-serve kiosks have proven helpful, and automatic payments…

Diebold Nixdorf Q3 earnings report: Signs of growth

by Suzanne Cluckey — Editor, ATMmarketplace.com

One of the best indicators of progress in Q3 was the company's first revenue increase since acquiring Wincor Nixdorf in 2016. Growth in the product and…

Carvana bids to disrupt car-buying by making the process seamless

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Carvana removes friction — much of it having to do with financing — from the complex process of buying a car, according to founder and president Ernie Garcia.

What drives hardware providers' expansion into software?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk hardware providers find that they can exercise more control over the execution of their projects by providing their own software, one of several benefits…

Special report: Kiosk hardware players add more software offerings

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk Marketplace recently surveyed hardware companies to find out how many have made the expansion and what software features they are offering.

Kiosk Marketplace seeks your input for annual industry census

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The first annual industry census received overwhelmingly positive response, as many readers recognized the need for an informative tool to help companies with…

UK airport ransomware attack proves need for improved digital security

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Digital screens that go into kiosk mode are easy targets for ransomware attacks. "Whitelisting" is one technique that can reduce the likelihood of a successful…

Self-serve kiosks call for protection against hackers

With the rapid addition of internet-connected technologies that touch the same network as the point-of-sale system, new opportunities for credit card data…

Why customers (and operators) prefer micro markets to vending machines

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Customers simply prefer to examine products up close rather than being separated by the glass barrier of a vending machine. They also like the improved variety…

Micro markets versus vending banks by the numbers —  an operator's perspective

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While the micro market saves nearly $14,000 in upfront investment over a traditional vending bank, it will deliver an average $1,000 in monthly sales for a…

Will blockchain technology benefit kiosks?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Major financial institutions and technology companies have invested heavily in blockchain projects, indicating that the new technology has the potential to…

Farmer’s Fridge founder develops his own tools

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Most entrepreneurs in the self-service space rely on commercially available equipment and management software, but Luke Saunders and his team at Farmer's…

How Farmer's Fridge changed the meaning of convenience dining

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The marriage of fresh food with IoT technology has proven to be a winning combination for Farmer's Fridge, a company whose offering presents a refreshing…

Chicago to quadruple automated payment kiosks for city services

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Chicago will have more than 70 automated payment kiosks that will allow residents to pay for city services more easily. Citybase, the service provider, hopes…

McDonald's invests billions for kiosk/digital makeover through 2020

by S.A. Whitehead — Food Editor, Net World Media Group

McDonald's Corporation is spending $6 billion to revamp more than 6,000 stores throughout the U.S. in hopes of transforming itself into an efficiency expert's…

How digital media can improve restaurant productivity

by Bradley Cooper — Editor, Connect Media

NPD Group joins two restaurant brands to talk about the tech "transformers" of the restaurant business today and how to make the most of them for your brand.

Digital technology makes transit hubs more inviting, but cybersecurity and privacy issues loom

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Mark Stross, a veteran of many high-profile digital media projects, shares his insights about the digital media challenges and opportunities in the…

How LinkNYC kiosks improve the quality of life in the Big Apple

by Bradley Cooper — Editor, Connect Media

Link shared its feedback on how its digital signage kiosks aren't just providing services, they are also boosting quality of life for residents.

Ron Bowers reflects on the high points of kiosk industry history and its future opportunities as he passes the baton

Retiring after nearly 35 years in the self-service industry, Ron Bowers shares his ideas about the kiosk industry's top accomplishments and its greatest…

Taco Bell to install self-order kiosks in all stores in 2019 under its All Access initiative

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Rafik Hanna, senior director of Taco Bell’s All Access, shared insight on how the QSR is transforming to drive a best-in-class customer experience and why…