3 reasons to attend the ICX Summit

by Bradley Cooper — Editor, Connect Media

Keeping up with constant changes in technology can be a major challenge, especially when many solutions also carry a high price tag. ICX Summit can help give…

Omnichannel: A big reason for the cloud shift in restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cloud software allows operators to take an omnichannel approach to improve the speed of service, noted a panel of foodservice executives who shared their…

Study: Cashless technology doesn’t cannibalize cash sales in automated retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Research confirms that cashless readers do not undermine cash sales in a vending machine. In fact, the cashless technology serves to improve both cashless and…

San Francisco Board of Supervisors passes ban on cashless retail

by David Jones — Editor, Networld Media Group

San Francisco became the latest municipality to ban cashless retail as vulnerable populations demand equal access to shopping and dining service.

AI improves product selection, boosts revenue, efficiency for vending machines

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of vending operators described how AI allowed them to improve sales on an individual machine basis and boost operational efficiency.

H&M enhances customer engagement with interactive voice mirror

by Bradley Cooper — Editor, Connect Media

Interactive technology isn't just for pushing sales, it's also useful for crafting better customer engagement. By doing this, retailers can improve sales and…

Micro markets, a rising customer convenience, call for new operating practices

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the recent National Automatic Merchandising Association show at the Las Vegas Convention Center had a chance to hear how two micro market…

Diebold Nixdorf puts the squeeze on costs in Q1

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

As Gerrard Schmid embarks on his second year at the helm of Diebold Nixdorf, it seems fair to say that his most notable achievement to date is having squeezed…

Futurist Mike Walsh urges creative thinking for the 'algorithmic age'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Author/futurist Mike Walsh urges convenience service operators to prepare for the 'algorithmic age' by understanding how the new reality impacts the decisions…

Diamond retailer uses augmented reality kiosk to offer endless aisle ring selection

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Helzberg Diamonds' Virtual Ring Experience uses augmented reality to provide a personalized, endless aisle shopping experience.

Arizona entrepreneur discovers kiosks' marketing prowess

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Donna Collamer discovered a niche providing interactive kiosks for Arizona businesses. After nearly a decade, she recently retired from active duty to spend…

Self-order technology helps fuel QSRs' growth

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurant tech experts at Omnivore, Rosnet, Givex and Kallpod tell QSR leaders what to watch when it comes to technology investment.

Digital transformation: What does it really mean?

by Bradley Cooper — Editor, Connect Media

Digital transformation is an often misunderstood topic. It's not about the tech; it's about the people.

How restaurants can make digital pay off

by Bradley Cooper — Editor, Connect Media

If your restaurant is struggling to get digital marketing set up, you aren't alone. Panelists at the Restaurant Franchising & Innovation Summit shared key…

Why the time is now for restaurants to embrace AI, VR

by Bradley Cooper — Editor, Connect Media

Panelists at the Restaurant Franchising & Innovation Summit argued that for restaurants, whether big or small, the time to adopt innovative tech like AR, VR…

Looking to win in 'everywhere commerce'? Watch out for the 'cones'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

To succeed in "everywhere commerce," brands need to first provide industry-standard technology, with easy and effective local marketing to provide a consistent…

Forward-thinking restaurant operators hash out self-service technology issues

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of technology pioneers at the Restaurant Franchising & Innovation Summit in Louisville discussed issues such as kiosk integration with mobile orders…

Cashless trend raises concern over the underserved

by David Jones — Editor, Networld Media Group

The rise in cashless payments and the declining presence of bank branches and ATMs is leading to a potential crisis point in many communities across the U.S.

Restaurant leaders to reveal how they increased traffic, sales via self-service and other technology

C-level executives from more than 30 brands, including Papa John's, Chick-Fil-A, CKE, Dippin' Dots, Captain D's and Mongolian Concepts, will share stories and…

Diebold Nixdorf delivers a 'solid' Q4

by Suzanne Cluckey — editor, Networld Media Group

Diebold Nixdorf achieved the first really promising earnings results since its business combination two years ago. But while CEO Gerrard Schmid described Q…