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Features

Interactive touchscreens put avocado education in the driver's seat

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Avo-Matic food truck now uses interactive touchscreens to offer free avocados and educate millennials about their benefits.

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How Dairy Queen franchisee introduced self-order kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Teaming with Panasonic, a Texas Dairy Queen franchisee was able to install self-order kiosks that have resulted in higher tickets, consistently.

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Fresh food vending operation debuts plastic-free machines, chef-crafted meals in New York City

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Fresh.Bowl, a fresh food vending service provider that features plastic-free machines, launched its first machines throughout New York City following a…

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Texas Dairy Queen franchisee pioneers self-order kiosk

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Michael Clarke, a Texas Dairy Queen franchisee, recently became the chain's first franchisee to introduce self-order kiosks and has boosted tickets in high…

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Customers adapting to kiosks, but acceptance not uniform in all scenarios

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts who have introduced kiosks in various types of settings shared their ideas on how to make sure kiosk deployments are effective for customers…

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Are you ready for AI? Pioneers share their insights

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Artificial intelligence offers many benefits, but businesses first need to understand what they want AI to help them accomplish, then make sure their…

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Taco Bell, Bell Canada Smart City Kiosks grab Elevate Awards

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Association honored Taco Bell’s All-Access Self-Order Kiosks by Elo Touch Solutions and Bell Canada Smart City Kiosks…

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Global Payments to acquire TSYS in $21.5B merger

by David Jones — Editor, Networld Media Group

Global Payments is buying TSYS in a merger valued at $21.5 billion, marking the latest in a series of international mergers and acquisitions of payments and…

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3 reasons to attend the ICX Summit

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Keeping up with constant changes in technology can be a major challenge, especially when many solutions also carry a high price tag. ICX Summit can help give…

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Omnichannel: A big reason for the cloud shift in restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cloud software allows operators to take an omnichannel approach to improve the speed of service, noted a panel of foodservice executives who shared their…

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Study: Cashless technology doesn’t cannibalize cash sales in automated retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Research confirms that cashless readers do not undermine cash sales in a vending machine. In fact, the cashless technology serves to improve both cashless and…

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San Francisco Board of Supervisors passes ban on cashless retail

by David Jones — Editor, Networld Media Group

San Francisco became the latest municipality to ban cashless retail as vulnerable populations demand equal access to shopping and dining service.

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AI improves product selection, boosts revenue, efficiency for vending machines

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of vending operators described how AI allowed them to improve sales on an individual machine basis and boost operational efficiency.

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H&M enhances customer engagement with interactive voice mirror

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Interactive technology isn't just for pushing sales, it's also useful for crafting better customer engagement. By doing this, retailers can improve sales and…

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Micro markets, a rising customer convenience, call for new operating practices

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the recent National Automatic Merchandising Association show at the Las Vegas Convention Center had a chance to hear how two micro market…

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Diebold Nixdorf puts the squeeze on costs in Q1

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

As Gerrard Schmid embarks on his second year at the helm of Diebold Nixdorf, it seems fair to say that his most notable achievement to date is having squeezed…

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Futurist Mike Walsh urges creative thinking for the 'algorithmic age'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Author/futurist Mike Walsh urges convenience service operators to prepare for the 'algorithmic age' by understanding how the new reality impacts the decisions…

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Diamond retailer uses augmented reality kiosk to offer endless aisle ring selection

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Helzberg Diamonds' Virtual Ring Experience uses augmented reality to provide a personalized, endless aisle shopping experience.

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Arizona entrepreneur discovers kiosks' marketing prowess

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Donna Collamer discovered a niche providing interactive kiosks for Arizona businesses. After nearly a decade, she recently retired from active duty to spend…

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Self-order technology helps fuel QSRs' growth

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurant tech experts at Omnivore, Rosnet, Givex and Kallpod tell QSR leaders what to watch when it comes to technology investment.

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