Beauty care pioneers self-service AI, AR technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

AI and AR provide customers personalized recommendations and allow the retailer to move from a product-centric to a customer-centric experience.

Panel explores diverse directions of self-service retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service technology allows retailers to meet customer expectations established by the pioneering tech efforts of brand's, like Starbucks. These…

Will autonomous checkout revolutionize sports concessions?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Pawtucket Red Sox became the first professional sports team to announce an autonomous checkout store, to be located in Polar Park, a ballpark the team is…

EVs, charging networks, on the way, experts claim

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Experts claim EVs are going to expand along with EV charging stations. High costs and a lack of consumer understanding about the new technology have been…

Kiosk executives highly bullish on 2020

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

2019 marked the third straight year of excellent growth for self-service technology, and most kiosk industry executives say 2020 will be just as good if not…

Restaurant self-order kiosk evolution grabs reader interest in 2019

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-order kiosks increase the speed of service for restaurants and improve order accuracy. The technology also improves order ticket size by upselling…

Moe's franchisees see multiple benefits of self-order kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Moe's Southwest Grill franchisees see self order kiosks as a tool to allow restaurants to meet consumer needs in smaller footprints.

Moe's Southwest Grill: Kiosks to play role in fast casual's digitization

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Moe's Southwest Grill views self-order kiosks as part of its digitization of fast casual. The kiosks will be available to all franchisees and are expected to…

Specialty retailer Boot Barn taps kiosks to deliver 'infinite aisle'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Boot Barn uses kiosks to provide customers an 'infinite aisle' to find what they are looking for, regardless of whether it is physically available in the store…

How a Boston start-up became the world's largest network of bitcoin ATMs, cashiers and kiosks

by Amy Castor — Editor, Networld Media Group

At a time when buying bitcoin was full of friction, Chris Yim and Kyle Powers saw opportunity. Today, their startup LibertyX boasts the largest network of…

Kiosk Marketplace needs your input for annual industry census

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The census will provide statistics on the industry's size and scope, and will serve as a helpful tool in allowing companies in the industry to measure their…

Podcast explores how to ensure connectivity integrity

Jason Dorough of Digi International discusses what companies and organizations need to consider when embarking on an interactive digital journey, including the…

NCR beats Wall Street Q3 estimates, raises FY revenues

by Amy Castor — Editor, Networld Media Group

ATM revenues were up 55% in the third quarter for NCR, most of that in hardware sales. Gains in all three business segments led the company to raise its top…

How interactive kiosks, digital signage empower public transit riders

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive kiosks give riders in downtown Pittsburgh access to real time bus and rail information and allow them to map out itineraries. The digital signage…

How to protect against credit card scams, digital transaction liabilities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While credit card theft isn't new, the internet is giving rise to new opportunities for credit card scamming. To protect against fraud, foodservice operators…

Diebold Nixdorf misses earnings, meets revenue expectations

by Amy Castor — Editor, Networld Media Group

Diebold Nixdorf's retail business slowed in Q3 while its banking business performed. Overall, the firm's banking customers have been receptive to its new DN…

Improved technology will drive facial recognition adoption, say gaming experts

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The use of facial recognition for customer identification has been controversial due to concerns about privacy and accuracy, but a panel of experts at the…

The dark side of restaurant automation: data management challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service kiosks, and other automation technologies, deliver greater efficiencies to restaurants, but managing the data for managing equipment presents more…

Airport travelers smile for World Smile Day to create 'hashtag mosaic'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Travelers to John F. Kennedy International Airport were greeted by a billboard display encouraging them to take pictures of themselves using their smartphones…

Salad Station pins growth on robotic kiosks

by S.A. Whitehead — Food Editor, Net World Media Group

Salad Station sees its use of the a salad-making robot as a great way to replicate the chain in new locations where real estate is scarce and pricey.