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Customer Experience News & Media

Reflect Systems, BrightSign, NEC team on digital signage packages

August 12, 2020

Reflect Systems, a provider of place-based digital experiences for retail, entertainment and healthcare providers, has joined forces with BrightSign, NEC…

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Cashierless store technology startup raises $1M+ in Lithuania

August 11, 2020

Pixevia, a retail automation company, has attracted €1 million ($1.17 million) in investments from venture capital firms Iron Wolf Capital, Open Circle…

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5 top visitor experience perks for museum kiosks

by Molly Crockett — Consultant, Essayroo

Rather than use still visuals to attract more people, museums can create entertaining and interactive videos which give visitors a deeper insight into the…

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Creating a Smart Classroom

New technological tools are helping school systems overcome today’s educational challenges.

Presented by IBASE Technology Inc.

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EyeLock introduces nano iris recognition reader

August 10, 2020

EyeLock Llc., a provider of iris-based identity authentication solutions, has begun production of its nano iXT iris recognition reader which is now available…

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US Mint urges consumers to use exact change to relieve coin shortage

August 7, 2020

The United States Mint is issuing a public service announcement asking citizens to use exact change to relieve the nation's coin shortage.

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Creative Realities names distributors for thermal mirror temperature solution

August 7, 2020

Creative Realities Inc., a provider of digital marketing solutions, announced three distributors will offer the company's SaaS platform to help corporate and…

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Safetrust to provide touchless authentication for Elatec readers

August 5, 2020

Safetrust Inc., a provider of virtual credential solutions, has teamed with Elatec USA Inc., a provider radio frequency identification readers that enable user…

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Demand for Self-Service Kiosks Is Surging

The global interactive kiosk market is estimated to grow to $30.53 billion by 2023.

Presented by Zebra Technologies

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Elo introduces wellness check access control solutions

August 4, 2020

Elo, a provider of interactive solutions, has introduced Elo Access, a set of configurable kiosk-based visitor management self-service solutions designed to…

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California county installs Census 2020 kiosks at COVID-19 testing sites

July 31, 2020

Santa Clara County, California is installing Census 2020 electronic kiosks at pop-up COVID-19 testing sites to allow people to fill out the census while…

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A new day dawns for fresh food vending

It was only a matter of time before self-service technology changed the fresh food vending business — for the better.

Presented by Vending Times

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Hair care specialists tap e-commerce/self-service retail synergy

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Three years after launching their e-commerce business, this entrepreneurial couple began placing vending machines to make their products available to people in…

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CES goes all digital in January

July 29, 2020

CES, the nation's biggest technology showcase, is going all digital in 2021, the Consumer Technology Association has announced. The show, which will be held…

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NEC teams with Realeyes to provide emotion analysis solutions

July 29, 2020

NEC Corp., a provider of biometric authentication and video analytics technologies, and Realeyes, a provider of computer vision and emotion artificial…

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Groundbreaking research to be presented at Self-Service Innovation Virtual Summit

July 28, 2020

E.J. Kritz How can self-service meet changing customer needs?

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Webinar explores how COVID-19 drives the growth of frictionless transactions

July 27, 2020

While self-service kiosks have become widely accepted across generations and countries. COVID-19 has recently accelerated the development of frictionless…

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Considerations for creating touchscreen displays for retail

by Clive Dickinson

As consumers grow accustomed to touch being a standard luxury in personal electronics, POS displays in stores now face the burden of bringing touch-enabled…

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Impulsify intros self-service store for luxury campsites

July 24, 2020

Impulsify Inc., a provider of cloud-based self-service kiosk solutions to the hospitality industry, has introduced self-serve stores for luxury campsites known…

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ITC Systems introduces mobile ordering for foodservice

July 23, 2020

ITC Systems has added mobile ordering to its existing suite of foodservice solutions to help users save time and money in ordering their choice of meals from a…

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