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Customer Experience News & Media

Delaware expands telehealth kiosks in libraries

August 14, 2023

The state of Delaware has expanded its telehealth kiosk program from three libraries in Sussex County to 13 statewide, according to a press release.

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UK vending machine offers art, literary works

August 14, 2023

Residents and visitors to the Drake Circus mall in Devon, U.K. can purchase literary works and enameled badges from local writers and artists at a vending…

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Meeting The Online Order Surge: How Hardware Impacts Efficiency

To stay competitive, businesses must handle online orders, and one crucial aspect of this is re-evaluating their hardware systems.

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New York ACLU slams LinkNYC over user privacy

August 8, 2023

The ACLU of New York has criticized LinkNYC — the provider of public Wi-Fi kiosks that offer free Internet access and information about events, for threatening…

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ICX Summit goes local in Charlotte with tours for attendees

by Daniel Brown — Editor, Networld Media Group

This September's Interactive Customer Experience Summit will feature live tours across leading business locations in Charlotte, North Carolina, according to a…

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ICX Summit early bird registration ends Aug. 11

August 7, 2023

Early bird pricing officially ends on Aug. 11 for the Interactive Customer Experience Summit from Sept. 11 to 13. The event is being held in tandem with the…

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OutSnapped debuts AI photo booth for avatars and more

August 4, 2023

OutSnapped, a New York City-based physical and digital photo booth company, has launched its patent-pending photo booth technology using artificial…

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Networld Media Group launches Rewards That Matter website for consumers

August 3, 2023

Networld Media Group, which owns a number of B2B websites in the restaurant, technology and retail spaces, has launched its first consumer website, Rewards…

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Addressing the evolving payments landscape

The options consumers have when it comes to paying for goods and services continues to expand. Merchants need to find an efficient way to cater to those…

Presented by Nidec Instruments America Corporation

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Soofa teams with Boston, releases air quality widget

August 2, 2023

Soofa, a provider of solar-powered kiosks with OOH advertising, has announced its air quality widget rollout in partnership with Boston's Environment…

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On the leading edge? Don’t miss the Self-Service Innovation Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The annual Summit has gained a following as a global brainstorming session for everyone and everything having to do with self-service technology.

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Smart mailbox provider Arrive taps Amazon Sidewalk connectivity network

August 1, 2023

Businesses and consumers will be able to utilize smart mailboxes for a variety of uses thanks to a newly announced integration of Arrive smart mailboxes and…

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Kiosk connectivity: the key to revenue on multiple fronts

by Brian Gill — Senior National Sales Manager, OptConnect

Businesses that embrace kiosk connectivity today will position themselves for success in the increasingly interconnected world of tomorrow.

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NFL teams with Aristocrat Gaming on Super Bowl Jackpot slot machines

July 31, 2023

The National Football League has teamed with Aristocrat Gaming to release the first visuals of the its NFL Super Bowl Jackpots slot machines to be introduced…

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Partner Tech Introduces Technology Advanced Self-Checkout Solution for Any Size Retailer

ACE2 optimizes the self-checkout experience with faster throughput and intelligent fraud preventions.

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Call to Interact – How PepsiCo communicated a touchless experience

PepsiCo developed and piloted a unique touchless ordering kiosk powered by hand tracking technology allowing customers to order without touching the screen.

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Multimedia Plus intros communication, training kiosk for retail

July 25, 2023

Multimedia Plus, a New York City-based provider of communication and training solutions for the retail industry, has introduced its Incite kiosk, which…

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University of Rochester intros mobile CPR training kiosk

July 25, 2023

The University of Rochester Medical Center, in collaboration with the American Heart Association, introduced New York's first mobile hands-only CPR training…

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Sydney intros 18 digital kiosks

July 24, 2023

QMS, a Sydney, Australia digital media provider, has installed 18 digital kiosks around the central business district, according to an adnews.com report.

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The Next Step in Personalizing Self-Service Interactions

Although self-service technology provides convenience and efficiency, it can also feel impersonal and frustrating if the system is not tailored towards an…

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