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Customer Experience News & Media

Kiosks allow the homeless to connect to friends and family

December 6, 2017

A nonprofit organization called Miracle Messages has installed kiosks in front of men's and women's shelters in Boston to allow people to record messages for…

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Bridgestone Arena tests self-order concessions kiosks

December 5, 2017

Self-order concessions kiosks have been installed at Bridgestone Arena in Nashville, Tennessee, according to nhl.com. The kiosks save fans from standing in…

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Texas utility learns customers payment kiosks were compromised

December 5, 2017

TIO Networks Corp. has informed the Brownsville, Texas public utilities board that customer information from bill payment kiosks at the BPUB administration…

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Wow Bao introduces Eatsa self-serve technology to new Chicago store

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As the first licensee of Eatsa's self-service technology, Wow Bao's newest unit allows guests to pick up their orders from cubbies that alert them on the…

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Gift pickup kiosks debut in Central Arkansas

December 1, 2017

Gift pickup kiosks have been introduced to Central Arkansas just in time for the Christmas holiday season, according to arkansasmatters.com. The Anytime Valet…

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Self-serve kiosks: A QSR growth opportunity in challenging times

Self-serve kiosks offer QSRs an opportunity to tap the hidden potential of real estate, an opportunity that an infographic, created by Diebold Nixdorf Kiosk…

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Telemedicine kiosk provides language translation

November 29, 2017

A community center in South Salt Lake, Utah, has a telemedicine kiosk that offers translation in 250 languages, according to technical.ly. Globo, a language…

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Eatsa closing 5 units, selling tech platform to other brands

November 27, 2017

Eatsa announced last week that it's closing five of seven of its locations, saying on its website that because of its "eagerness to get the Eatsa experience in…

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Top 10 ways college campuses utilize interactive kiosks

Interactive kiosks help students and faculty with announcements, wayfinding and other functions on college campuses. The kiosks also provide the administration…

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Prospective franchisor beta tests dual-screen POS station

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ponko Chicken stays busy taking orders with its dual-facing touchscreen POS station as it prepares to establish a franchise operation.

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Self-serve order pickup robot expands for U.S. retailers, supports smart locker technology

November 22, 2017

Bell and Howell announced the 100th U.S. installation of the PackRobot, a 16-foot-tall, automated package pickup system manufactured by Cleveron, a European…

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DynaTouch installs wall-mounted kiosks for the Austin Convention Center

November 21, 2017

DynaTouch, a kiosk solution provider, recently designed and installed eight outdoor, wall-mounted touchscreen units for the Austin Convention Center, according…

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Redefining automated retailing part 5: Wayfinding enters the mix

by Michael Kasavana — Educator, K Team

Wayfinding apps can amass key words and other relevant data associated with a kiosk's database. Hence, the app can provide the consumer information about the…

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Vuzix smart glasses tap augmented reality platform

November 20, 2017

Vuzix Corporation, a supplier of smart glasses and augmented reality technologies and products for the consumer and enterprise markets, has announced that the…

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Long John Silver's to install outdoor digital drive-thru platforms

November 16, 2017

Long John Silver's will install new digital drive-thru platforms at its restaurants, laying the groundwork for a fully automated drive-thru in the future…

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Coinstar teams with Provision to bring 3D marketing technology to retail

November 16, 2017

Coinstar has signed an agreement with Provision Interactive Technologies Inc. to integrate Provision's proprietary 3D holographic display and point-of-sale…

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RV parts manufacturer finds HR kiosks make company more efficient

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Industrial equipment manufacturer upgrades from an internally developed HR kiosk to a more robust offering that provides employees critical information in a…

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Perrier tests national ad campaign on Provision's 3D Savings Center

November 15, 2017

Perrier Sparkling Mineral Water will test a national advertising campaign on Provision Interactive Technologies, Inc.'s 3D Savings Center kiosks in efforts to…

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Interactive directory enhances customer experience at Corpus Christi mall

November 15, 2017

Outlets at Corpus Christi Bay has enhanced the customer experience at the mall in Robstown, Texas, according to a press release. The mall is located 20 minutes…

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RESA Wearables to install 3D-printed custom insoles manufacturing kiosks in 16 Costco Warehouse stores

November 14, 2017

RESA Wearables Inc., a 3D-printed custom insoles maker,  is debuting its patent-pending custom insole manufacturing kiosks in 16 Costco Warehouse stores…

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