Kiosks allow the homeless to connect to friends and family

A nonprofit organization called Miracle Messages has installed kiosks in front of men's and women's shelters in Boston to allow people to record messages for friends and loved ones, according to WBUR, Boston's NPR news station. Volunteers can help users find the people they want to contact.

The kiosks have been available since October to the 1,900 people served daily at the Pine Street Inn in Boston, an organization that helps the homeless. There is one kiosk in the men's shelter and one in the women's shelter.

Topics: Customer Experience

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