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Customer Experience News & Media

Impulsify introduces self-pay kiosks for hotel gift shops

November 10, 2017

Impulsify Inc. has introduced ShopPoP, a self-pay kiosk designed for unattended retail purchases at hotel pantries or gift shops, according to…

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NCR and Samsung introduce POS station

November 9, 2017

NCR, in collaboration with Samsung Electronics America, Inc., has launched NCR Silver Quantum, an all-in-one, point-of-sale commerce station featuring an…

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Forward thinking retailers: E-commerce doesn't diminish kiosks' role

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Even with the commitment to e-commerce, forward-thinking retailers see a big future for self-serve kiosks. Kiosks are a proven technology and they can enhance…

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County health department in Michigan receives telemedicine kiosk

November 8, 2017

Lake County has become the first county in Michigan to receive a MedNow telemedicine kiosk outside of a hospital, according to 9 & 10 News. The kiosk…

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5 ways self service kiosks are improving self storage facilities

Self service self storage is on the rise and rapidly. This is frankly because of their self service attributes and the new found ability to offer services 2…

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Mental health screening kiosks: Eliminating the stigma of mental health awareness

Onslow County, NC introduces mental health screening kiosks.

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Startup develops self-scanning kiosk that creates 3D model of user's body

November 6, 2017

A pair of entrepreneurs have developed a 3D scanning kiosk called Beheld that takes pictures of a person's body and creates a 3D model they can share with…

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Hong Kong International Airport to install movable check-in kiosks

November 2, 2017

Hong Kong International Airport and Amadeus, a technology provider, announced an agreement to deploy the world's first hot-swappable battery powered movable…

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Fill Station Pillow Kiosk expands to Canada

November 2, 2017

The Fill Station Pillow Kiosk, a kiosk that allows customers to build customized pillows, has announced its expansion into Canada, according to a press…

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Catering services firm taps customer satisfaction kiosks to boost customer feedback

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A customer satisfaction kiosk enables employers to get a fast and thorough sense of employee perception of the food they provide them onsite.

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The top 5 uses for airport kiosks

Major airports saw wait times drop 30 percent from 27 minutes to under 20 minutes average wait at check in over the last decade. Kiosks are now providing even…

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Public Wi-Fi kiosks in New York display local art work

October 30, 2017

Local artists in New York City are displaying their works on LinkNYC kiosks, which have been replacing 7,500 pay phones with public Wi-Fi charging stations…

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The electronic kiosk/tablet checklist: It’s all about the CRM

A checklist of features for self-serve kiosks and tablets should include a customer management platform that allows information managers to perform routine…

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Self-serve kiosks help a startup introduce its menu: Part 2

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Léa French Street Food has found that introducing self-serve kiosks as part of a restaurant launch can deliver a high level of kiosk use.

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Overhead door company installs DynaTouch HR Express kiosks

October 23, 2017

CHI Overhead Doors of Arthur, Illinois, has installed five DynaTouch HR Express kiosks throughout its 1-million-square-foot facility. The kiosks streamline the…

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Yatra offers portable charging station for restaurants

October 19, 2017

The UNiChARGE by Yatra offers a universal, portable charging station, providing a safe, convenient way for restaurant patrons to charge their cell phones…

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Experts offer guidance on how to fight rising cybercrime

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cybercrime presents a serious threat and companies have a lot of work to do to reduce their vulnerability. Fortunately, there are resources available to assist…

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Virtual concierge: A new level of personal assistance for hospitality

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The intelligent virtual assistant gives companies an opportunity to leverage their existing digital infrastructure to offer personalized assistance to…

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United Airlines secures EZ Access certification for self-serve kiosks

October 16, 2017

United Airlines has incorporated EZ Access technologies into its self-service kiosks to better ensure that the kiosks are accessible to all travelers.

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Media Gallery: Interactive technologies take center stage at Global Gaming Expo

The Global Gaming Expo trade show floor demonstrated a interactive technologies that support the convergence of the entertainment, hospitality and foodservice…

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