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Customer Experience News & Media

Self-Service Kiosks Perks that may Surprise You!

Self-service technology has been around a long time. As people adapt to it and automation gets cheaper and better, new benefits continue to emerge. Some of…

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2018 Murtec Breakthrough Award Winners

Tillster is proud to announce that our client, McAlister’s Deli, won the 2018 MURTEC Breakthrough Award in the category of Customer Engagement Innovator.

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ETouchMenu announces strategic partnership with Shift4 Payments

November 1, 2018

ETouchMenu, a wholly owned subsidiary of House Advantage LLC, has partnered with Shift4 Payments, a provider of payment processing and merchant services, to…

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Square integration with Kiosk Pro app enables self-service for iPads

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The functionality of the Kiosk Pro app moves to a whole new level with the upcoming integration of Square POS payments, which will allow iPads to perform…

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Blind Marylanders say Walmart self-checkout kiosks violate ADA rules

October 30, 2018

The National Federation of the blind and three residents of Maryland are suing Walmart on the grounds that the company's self-checkouts violate the Americans…

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Food pickup kiosk developer Minnow closes successful seed investment round

October 30, 2018

Minnow, developer of the first IoT-enabled food pickup kiosk that helps restaurants manage online and delivery orders, has closed a $1.2 million seed round led…

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Connected parking kiosks take the lead in creating 'smart cities' infrastructure

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Parking kiosks will provide much of the infrastructure for smart cities, which promise a higher quality of life for millions of people.

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Newark, New Jersey, inaugurates public Wi-Fi, information kiosks

October 29, 2018

Last week, Newark, New Jersey, officials gathered in Military Park to celebrate the activation of the city's first LinkNWK kiosks. 

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Aurora, Illinois, city council approves Smart City kiosk contract

October 26, 2018

After weeks of study and discussion, the city council in Aurora, Illinois, has voted to proceed with the installation of eight informational kiosks to be…

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Barksdale airbase eases pharmacy wait times with prescription pickup kiosks

October 26, 2018

Barksdale Air Force Base in northeastern Louisiana has installed Q-Flow kiosks at the base's main and satellite pharmacies. 

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Carvana bids to disrupt car-buying by making the process seamless

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Carvana removes friction — much of it having to do with financing — from the complex process of buying a car, according to founder and president Ernie Garcia.

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Xplorit granted virtual travel technology patent

October 24, 2018

The U.S. Patent and Trademark Office has granted a patent to Xplorit Virtual Technologies President Greg Murtha and Chief Technology Officer Douglas Rhiner for…

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Canadian kiosks to provide cannabis education

October 23, 2018

Cannvas MedTech Inc., a business technology company for the cannabis industry, has announced plans to install a network of learning kiosks in high-traffic…

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International airports lead the way in deployment of facial biometric ID

October 22, 2018

Within the past week, Hartsfield–Jackson Atlanta International Airport, Heathrow Airport in London, and Shanghai Hongqiao International Airport have have…

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Apptizer intros Order.Eat.Pay

October 19, 2018

Apptizer, a Silicon Valley based provider of order-ahead storefront technology for self-service mobile and kiosk implementations, has introduced Order.Eat.Pay…

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ETouchMenu strikes up strategic partnership with Ingenico

October 19, 2018

ETouchMenu, a subsidiary of House Advantage LLC, has announced a strategic partnership with Ingenico Group that leverages the technology firm's mobile…

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Choice Market to allow automatic checkout in new convenience store

October 16, 2018

Denver-based Choice Market has announced plans for a multimodal convenience store format with autonomous checkout, to be built on the site of a former…

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Diebold Nixdorf confab shares strategies for tapping multiple ecosystems

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Diebold Nixdorf International Management Seminar encouraged attendees to focus on their customers' "connected commerce" journey, an experience that…

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Product sampling and fundraising kiosk installed in Georgia high school

October 10, 2018

Students at Milton High School in Milton, Georgia, can now purchase school supplies and other items from a self-serve kiosk stocked by local organizations…

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West Virginia DMV adds more license, registration renewal kiosks

October 9, 2018

The West Virginia Division of Motor Vehicles is expanding its fleet of kiosks for drivers license and vehicle registration renewals, adding two more locations…

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