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Customer Experience News & Media

365 Retail Markets certifies Epson receipt printers for self-checkout technology

January 10, 2019

365 Retail Markets, a provider of self-checkout technology, has adopted the Epson TM-T70II and TM-U220 receipt printers for customers in the vending…

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4 ways digital kiosks are transforming the patient check-in process

by Chris Gilder — Founder/CEO, Meridian

As patient check-in kiosks find their way into healthcare facilities and hospitals across the country, they're improving efficiency, providing secure access to…

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ADUSA introduces self-order software for cannabis dispensaries, food trucks

January 8, 2019

ADUSA, Inc. has introduced two versions of its Qi.SO self-order kiosk application software, one for cannabis dispensaries and the other for food trucks. Qi.DP…

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Pepsico ‘snackbot’ delivers snacks via self-driving vehicles

January 7, 2019

Pepsico, in partnership with Robby Technologies, has introduced snackbot, a self-driving robot that brings snacks and beverages from Hello Goodness, a…

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Biometric kiosks and electronic gates at airports set to triple by 2022

January 4, 2019

Biometric kiosk and electronic gates at airports are expected to triple by 2022, generating $1.3 billion in revenue, according to a report from Acuity Market…

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E-Menu Guys introduces self order kiosks, tablet menus and restaurant software

January 4, 2019

E-Menu Guys has introduced self-order kiosks, electronic tablet menus and a full restaurant management system, according to a press release. 

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Canadian city reduces complaints after introducing parking kiosks

January 3, 2019

The city of Lethbridge, Canada, has managed to curb complaints about downtown parking after introducing new parking kiosks and parking zones this past May…

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Qatar insurance company deploys two insurance kiosks

January 3, 2019

QIC Insured, the retail division of Qatar Insurance and the largest insurer in the MENA region, has opened two mall kiosks to meet insurance needs of walk-in…

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City in Kansas installs kiosk for utility payments

January 2, 2019

Residents of Garden City, Kansas, can now pay utility bills 24 hours a day using cash, credit cards and checks at a kiosk in front of the city administrative…

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KioWare for Windows supports Omron facial recognition among new improvements

December 31, 2018

KioWare Basic and KioWare Full for Windows now support the Omron facial recognition device and Omron multi-sensor device, according to a press release. Facial…

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NexTech AR Solutions integrates IBM Watson machine learning for e-commerce

December 28, 2018

NexTech AR Solutions has begun integrating IBM Watson's machine learning algorithms into its patent pending web enabled augmented reality platform as it builds…

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Columbus gets its first free Wi-Fi, interactive kiosk

December 27, 2018

Experience Columbus, in partnership with the city and other organizations, has announced the city's first interactive kiosk available to the public, offering…

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Police install ‘e-cop’ kiosk at Delhi airport

December 27, 2018

The Delhi police have installed an "e-cop kiosk" at Indira Gandhi International airport to help passengers report lost items or lodge a complaint without…

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8 digital signage uses in cannabis dispensaries

Recent applications of digital signage in marijuana dispensaries have highlighted how the merging of displays, content management software and point of sale…

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Downtown Little Rock to receive 12 more Wi-Fi kiosks

December 20, 2018

Little Rock, Arkansas, lawmakers recently authorized 12 additional Wi-Fi kiosks for the downtown area. The 7-foot kiosks will be provided through a Smart City…

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Two Events. One Goal. Elevate the Customer Experience

We are excited to bring two leading customer experience events to one place! The Interactive Customer Experience (ICX) Summit is about looking at the…

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DeepMagic introduces “Qick Kiosk” cashierless stores

December 20, 2018

DeepMagic, a New York City-based technology company, uses a combination of computer vision and artificial intelligence to provide self-contained, cashierless…

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Spokane to add 2 more library kiosks

December 20, 2018

The Spokane, Washington, library district plans to introduce two more library kiosks, following passage of a library bond in November, according to msn.com.

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Amazon exec: Voice assistant makes retail experience personal, natural, authentic

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Voice commerce continues to grow, offering retailers new ways to engage the consumer. But Patrick Gauthier, vice president of Amazon Pay, has more questions…

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ADUSA to release update to Qi.SO self-order kiosk software

December 19, 2018

ADUSA Inc. has announced the upcoming rollout of a new release of its Qi.SO self-order kiosk application software. The January release will introduce several…

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