Interactive Customer Experience Association opens nominations for 2019 Elevate Awards

The ICX Association Elevate Awards honor the individuals and organizations that are pacesetters in using technology to elevate the customer experience. Winners…

As restaurants embrace self-order kiosks, remember the pioneers that led the way

by Michael Kasavana — Educator, K Team

QSRs and fast casual restaurants are deploying self-order kiosks at a rapid pace. A handful of leaders who led the way beginning in 2016 deserve much of the…

Seattle food cooperative removes self-serve kiosks

January 31, 2019

PCC Community Markets, a food cooperative based in Seattle, has decided to remove all the self-checkout kiosks from its stores by summer, and has already…

Washington University tests food ordering kiosks

January 31, 2019

The dining services department at Washington University in St. Louis is testing two touchscreen kiosks in the school's Whispers Cafe during winter break, with…

China is retailing’s future: Unattended stores, walletless buying and automated warehouses

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

E-commerce is driving automation on all fronts in China: purchasing; delivery; and supply chain logistics. Artificial intelligence is also driving change.

Cryptocurrency kiosks square off in Chicago

January 28, 2019

Chicago now has at least three cryptocurrency exchange kiosks. Lux Vending recently became the newest operator, having installed 30 machines since the…

Why personalization and customization technologies are gaining clout at retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Virtual shopping and shopper personalization were twin themes during the recent CES show in Las Vegas. A pair of sessions, "Shopping as a virtual adventure…

Autonomous stores on the way, but is Amazon Go on first?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In many people's eyes, one of the most disruptive retail developments has been the late 2016 launch of Amazon Go, but some observers have questioned its…

Hands-only CPR training kiosk unveiled at Texas airport

January 23, 2019

Texas Tech University Health Sciences Center has introduced a hands-only CPR training kiosk at the Lubbock Preston Smith International Airport, according to…

Connected Technology Solutions offers technology to address kiosk sanitation

January 23, 2019

Connected Technology Solutions, a kiosk hardware and software provider, has responded to recent sanitation concerns related to McDonald's self-order kiosks by…

Cannabis technology provider teams with AR solutions company on cannabis education kiosks

January 22, 2019

Cannvas MetTech Inc., a cannabis technology company, has teamed with NexTech AR Solutions Corp. to enhance the user experience of its digital cannabis…

Amazon Go competitors make case for eliminating cashiers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The NRF Big Show in New York City debuted a host of cashierless checkout technologies hoping to capitalize on the interest generated by Amazon Go.

Smart City Networks to install wi-fi network at Orange County Convention Center

January 21, 2019

Smart City Networks, a provider of technology services for the convention industry, has begun the installation of one of the largest wireless networks ever…

Partteam & OEMKiosks introduces smart city kiosk with telephone booth design

January 21, 2019

Partteam & OEMKiosks, a Portugal based kiosk manufacturer, has introduced NOMYU CityLink, an interactive kiosk designed to look like a traditional…

Storm Kiosks Inc. welcomes first U.S. auto dealers for pickup/drop-off service kiosks

January 18, 2019

Storm Kiosks Inc., a Calgary, Canada-based company that provides a kiosk that lets vehicle service customers drop off their car keys, then return to pay and…

PourMyBeer self-serve beverage system provider teams with Toast

January 18, 2019

PourMyBeer, a provider of self-serve beverage systems, has partnered with Toast Inc., a restaurant POS provider, to allow Toast users to track beer…

Home Depot, Zivelo give guidance at NRF on building the 'store of the future'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Healey Cypher, CEO of Zivelo, and Albert Vita, director of in-store experience and visual merchandising at The Home Depot, co-presented their ideas on defining…

Polish c-store chain to introduce AiFi checkout-free technology

January 15, 2019

Zabka, a chain of convenience stores operating more than 5,400 sales points throughout Poland, will introduce stores featuring AiFi's artificial intelligence…

5G, AI and AR: a changing retail world on display at CES

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosks allow retailers to marry the in-store shopping experience with the content-rich experience of online shopping and research. 5G, AI, virtual reality and…

American Eagle Outfitters introduces interactive fitting room using Aila Technologies kiosks

January 11, 2019

American Eagle Outfitters Inc. and Aila Technologies are showcasing the American Eagle brand's new interactive fitting room technology at NRF 2019 this week.