Customer Experience News & Media
Coinstar teams with doxo on bill payment solution
April 13, 2018
Coinstar, a provider of self-service coin counting, and doxo, a web and mobile bill payment solution, have partnered to provide a cash bill pay service to…
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Personalization and physical-digital integration dominate retail innovation
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Recognizing the need for both physical stores and e-commerce, retailers seek solutions — including self-serve kiosks — to deliver more interactive customer…
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Move over Amazon Go, China’s BingoBox is on the move
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
BingoBox, an unmanned c-store, already has 300 locations in China, and plans to expand internationally. The project has received significant venture funding.
read nowPhiladelphia restaurant installs self-serve kiosks with facial recognition
April 6, 2018
Fuel, a Philadelphia restaurant, is launching self-serve kiosks with facial recognition to expedite orders at three University City and Center City locations…
read nowLinkNYC kiosks to provide bus schedule information
April 5, 2018
The New York City Department of Information Technology and Telecommunications will launch a bus arrival-time pilot program across 29 LinkNYC kiosks in Brooklyn…
read nowIdeum readies multitouch coffee table
April 3, 2018
Ideum has unveiled its new multitouch coffee table prototype suitable for public and semi-public settings, according to a company press release.
read nowConsumer dry cleaner launches media campaign on Provision Interactive holographic POS displays in supermarkets
April 3, 2018
Dryel, an at-home dry cleaner, is running a national media campaign on the Provision Interactive media network to increase purchases at point of sale…
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Mobile payment: How it redefines the customer experience for unattended retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
One of the best-attended educational sessions at the recent National Automatic Merchandising Association show in Las Vegas focused on how payment technology…
read nowMaryland city to install solar-powered parking kiosks
March 30, 2018
Ocean City, Maryland, will install solar-powered parking kiosks, according to WMDT-TV.
read nowICXA extends Elevate Award submission deadline
March 29, 2018
The Interactive Customer Experience Association is extending the deadline for submissions for its annual Elevate Awards. The new deadline is Friday, April 13…
read nowUltrahaptics development kit enables mid-air haptic technology
March 29, 2018
Ultrahaptics has announced its first haptic technology development kit based on its new Stratos platform, according to a press release.
read nowIntersection to deploy digital upgrades to Los Angeles transit system
March 29, 2018
Intersection, a smart cities technology and media company, has been awarded a 10-year contract to sell and display advertising on the L.A. Metro Rail System by…
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The case for mobile payments in unattended retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Mobile payments continue to expand, making it important for operators of unattended retail equipment to invest in the technology. A speaker at the National…
read nowOmron Electronic Components offers facial recognition module
March 28, 2018
Omron Electronic Components LLC has introduced its B5T-007001 (HVC-P2) facial recognition module to add facial recognition capability to kiosks and…
read nowWalmart to expand CarSaver car-selling kiosks
March 27, 2018
Walmart is increasing the number of store locations with a CarSaver car-selling kiosk, according to Adweek. In an email to the publication, a Walmart rep…
read nowTexas school district installs service excellence kiosks
March 26, 2018
The Ysleta Independent School District in El Paso, Texas, has introduced service excellence kiosks at every campus and central office in an effort to provide…
read nowPerch announces mixed-reality marketing platform for in-store digital campaigns
March 23, 2018
Perch, an interactive platform for interactive retail marketing, announced its new mixed-reality marketing platform for in-store digital campaigns, according…
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Winning profiles in retail customer personalization
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Retailers that engage customers using today's highly sophisticated digital and mobile tools are finding that these initiatives deliver greater customer…
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Amazon happy with customer response to cashierless store, but guarded about future plans
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While encouraged by customer response, Amazon isn't ready to announce much about plans for its innovative cashierless store concept. The company is making sure…
read nowBell and Howell introduces BH QuickCart
March 16, 2018
Bell and Howell has introduced a "buy online pick up in store" click-and-collect system designed for big box stores, warehouse clubs and other category…
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